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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews
Call Service Center (608) 607-3778

491 Reviews of Boucher Hyundai of Janesville - Service Center

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March 04, 2024

Super easy, people were friendly and the cost was way less than I anticipated The whole thing was super easy, everyone was friendly and not pushy and the cost was much cheaper than I anticipated More

by ALEBEAU114
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Jul 04, 2024 -

Boucher Hyundai of Janesville responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ross Cartwright Service Manager 608-750-1200

March 03, 2024

Great service but started on vehicle hour after appointment while we were waiting. Looked busy. More

by Mackgnome
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Mar 04, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

March 03, 2024

I got right in for my appointment and it was a complementary oil change that was amazing very professional and friendly thank you More

by GENSBO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl and the new guy not Joe
Report | Print
Mar 04, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

March 02, 2024

After confirming the reason for my appointment when I got there, I waited an hour and 15 minutes before he came and told me they didn't know why I was there and nobody ordered the parts needed. I am still wa More

by BETHANYKAY729
Recommend Dealer
No
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Mar 04, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

February 28, 2024

Super friendly and even backed my car out for me :) This is strange lol Great service! Thank you! More

by Melinabarry
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Feb 29, 2024 -

Boucher Hyundai of Janesville responded

Hi Melina, thank you for your kind review; we are happy to pass along your comments to the team! Until the next time we meet, take care!

February 28, 2024

Professional care ingenuity I do almost all my own maintenance. Appointment for underbody unexpected as car is 10 years old. I would by for ME another Hyundai The wife is high strung want's Lexus More

by PAPAWZIP
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Feb 29, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 26, 2024

They did a great job! The Service was excellent and the employees are wonderful Fantastic! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Feb 27, 2024 -

Boucher Hyundai of Janesville responded

Hi Mark, we're happy to hear you had such a positive experience with our team! Please let us know if we can ever help you in the future.

February 26, 2024

Very friendly with me did a nice job answering my questions Would recommend him to anyone More

by Alkitzman55
Recommend Dealer
Yes
Employees Worked With
Trenton Amundsen
Report | Print
Feb 26, 2024 -

Boucher Hyundai of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Thanks for the recommendation, and have an amazing day!

February 25, 2024

Friendly and clean Seemed knowledgable. Offered a ride home and back which was nice Offered a discount on parts which I appreciated More

by rjarr
Recommend Dealer
Yes
Employees Worked With
Trenton
Report | Print
Feb 26, 2024 -

Boucher Hyundai of Janesville responded

Hi there, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 23, 2024

Great customer service. Did the oil change works package on my vehicle and provided quotes on other needed work in a timely manner! More

by TAYLORB1301
Recommend Dealer
Yes
Employees Worked With
Trenton
Report | Print
Jul 21, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

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