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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
519 Reviews

519 Reviews of Boucher Hyundai of Janesville - Service Center

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March 10, 2020

Service review I have been coming to this location for about 3 years or more. My sons got me hooked on the Hyundai brand and it has been a very good thing. The peopl More

by FOLZ_FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Mar 12, 2020 -

Boucher Hyundai of Janesville responded

Your continued patronage means the world to us, Folz Family! Please let us know if there is anything else we can do for you!

March 05, 2020

great service and timely responses very good staff, friendly and thorough. I would recommend them again. Adam was very responsive and all services were timely and done in a profession More

by kimmer100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas
Mar 05, 2020 -

Boucher Hyundai of Janesville responded

Thanks for sharing!

March 03, 2020

Great dealership to work with, just was upset that I got charged for something that was there when I got the car. I did get ahold of someone and am working on getting a refund, but other than that everythin More

by HONNIEM
Recommend Dealer
Yes
Employees Worked With
Reilly West, Joe Valdez
Mar 05, 2020 -

Boucher Hyundai of Janesville responded

Thank you for your feedback. Please don't hesitate to contact us directly at 608-750-1200 so we can make things right! We hope to see you again in the future!

February 27, 2020

Kind, eager to address my needs and answer all my questions. Made me feel comfortable and cared about. My new Tucson is making an unusual noise and of course it doesn't make the noise in their pres More

by MELMESS
Recommend Dealer
Yes
Employees Worked With
Mark B. (Technician) , Reilly West, Joe Valdez, Marvin Montalvo, Tom West
Feb 28, 2020 -

Boucher Hyundai of Janesville responded

We are so happy to hear you feel comfortable and welcome when visiting our Service Department! We hope to resolve your vehicle issue to your satisfaction as soon as possible! Please reach out if there is anything else we can do for you!

February 10, 2020

Great Service Joe was very personable and professional, this was my first time using service - The car was done on time and was very satisfied when I picked it up.. More

by JMIERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reilly West, Joe Valdez, Marvin Montalvo
Feb 11, 2020 -

Boucher Hyundai of Janesville responded

We are glad we were able to provide you with excellent service in a timely manner!

January 31, 2020

SEE THE LENGTHY E-MAIL I SENT YOU ABOUT JOE & ADAM . I ALSO EXPECT A RETURN/RESPONSE. IT'S NOT OFTEN I COMMEND PEOPLE FOR EXCELLENT SERVICE. More

by NELSONKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Jan 31, 2020 -

Boucher Hyundai of Janesville responded

Thank you for this exceptional review! We are thrilled Joe and Adam are able to provide you with excellent service! Please let us know if there is anything else we can assist you with!

January 30, 2020

got me right in when i called i called joe valdez at boucher hyunda i was having brake noise he said we can take you in today same day i called great service fixed my problems. More

by JEANSILHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Jan 31, 2020 -

Boucher Hyundai of Janesville responded

We are so glad our Service Team was able to find and fix your vehicle's problem!

January 20, 2020

Appreciation for a job well done Although only an oil change and general overview, the technicians, managers, and office staff have once again treated me well. Very accommodating, pl More

by AJWELLNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Jan 20, 2020 -

Boucher Hyundai of Janesville responded

It's our pleasure! We look forward to your next visit!

January 19, 2020

service Team was awesome in taking care of my Kona. Adam and Joe are super friendly and provide excellent customer service. Joe from the detail department provided me a ride to work which was very much app More

by mikulaba
Recommend Dealer
Yes
Employees Worked With
Adam Santas , Joe Valdez
Jan 20, 2020 -

Boucher Hyundai of Janesville responded

We are so thrilled to hear Adam and Joe were able to take care of your Kona during your service appointment. If there is ever anything else we can do for you, please let us know!

January 18, 2020

Great Service Service managers were friendly and efficient, and the service I received was excellent. I drive 18 miles to get an oil change but it is worth it! More

by ALAS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Jan 20, 2020 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to leave this kind review! We hope to see you again!

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