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Boucher Hyundai of Janesville - Service Center
Janesville, WI
491 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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491 Reviews of Boucher Hyundai of Janesville - Service Center
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December 06, 2019
Awful service I'm in the military and just got transferred to a new unit in Wisconsin. I live down in illinois and my a car broke down with a seized engine and the I'm in the military and just got transferred to a new unit in Wisconsin. I live down in illinois and my a car broke down with a seized engine and the service at this location was terrible. I explained to them my situation cause I just needed to get the car fixed so I can make the commute. They did the bare minimum, there was little to know communication. I would call for an update and they would say they would me back but I would never hear from them. I knew I was screwed when they said I wasnt covered. They refused to help set up a payment plan. I got my car towed out of there the moment i had the chance. The next shop i took it to told i had extended coverage with hyundai. I called another Hyundai shop and they confirmed it is covered. So now im towing my vehicle back to a Hyundai when this could have been taken care of from the beginning. I have zero trust in this location. Avoid at all costs. More
by BARRYREDD
Verified CustomerEmployees Worked With
Other Employees :
gordie boucher, Charles West, Reilly West, Russell Zank, Tim Linton, David Johnson
December 04, 2019
Great all around experience Team checked me in promptly, let me know what they found, advised on priority fixes and had me out exactly on time, Thank you so much! Team checked me in promptly, let me know what they found, advised on priority fixes and had me out exactly on time, Thank you so much! More
by SESMOND11
Employees Worked With
Adam S Boucher HYUNDAI
December 04, 2019
Re-Calibration Back up collision warning and lane change obstacle warning on my Sonata needed service.The work was done promptly under warranty. I would recommend Bo Back up collision warning and lane change obstacle warning on my Sonata needed service.The work was done promptly under warranty. I would recommend Boucher. More
by MDALE007
Employees Worked With
Service staff.
November 29, 2019
Check engine light visit Hyundai is helpful and service is very good. We know when we bring our cars into Hyundai Janesville that no one will try to scam us with unnecessary Hyundai is helpful and service is very good. We know when we bring our cars into Hyundai Janesville that no one will try to scam us with unnecessary work. That means a lot! More
by MARYBIELEFELDT
Employees Worked With
Adam
November 27, 2019
Adam and Joe service Couple of great guys who are good at their jobs. Everytime i need to have my vehicle serviced Adam and Joe are there to help me out Couple of great guys who are good at their jobs. Everytime i need to have my vehicle serviced Adam and Joe are there to help me out More
by SMACKYDOO21
Employees Worked With
Adam and Joe
November 27, 2019
Always great honest service Great honest team! They always are very good to us and let us know what is really needdd and how we can do that within our budget and timeline. Great honest team! They always are very good to us and let us know what is really needdd and how we can do that within our budget and timeline. More
by JULIEMARIE.DARTMAN
Employees Worked With
Adam
November 27, 2019
Good service Willing to give my whatever coupons that are available that I am eligible for!! Good magazines in the waiting room, good coffee, good donuts. Now I Willing to give my whatever coupons that are available that I am eligible for!! Good magazines in the waiting room, good coffee, good donuts. Now I have the 25 words. More
by service
Employees Worked With
Joe Valdez
November 27, 2019
Service Great service always.Always make sure I get any applicable discounts. Donuts in the waiting room great. Device always completed in ideal time. Everyth Great service always.Always make sure I get any applicable discounts. Donuts in the waiting room great. Device always completed in ideal time. Everything just great. More
by MJGRINO
Employees Worked With
Can't remember who helped me!
November 26, 2019
Top Notch Service I took my Sonata in for it's 65K Service interval. This has a lot of major inspections and service to get the full potential life out of the vehicle. I took my Sonata in for it's 65K Service interval. This has a lot of major inspections and service to get the full potential life out of the vehicle. Everything checked out fine and this vehicle should be easily able to get 200K life. More
by DBOOTH4
Employees Worked With
Reilly West
November 26, 2019
Oil Change/Parts Work I am very thankful for receiving prompt, thoughtful, and thorough service! Joe and Adam are always friendly and I feel they treat me with respect! Co I am very thankful for receiving prompt, thoughtful, and thorough service! Joe and Adam are always friendly and I feel they treat me with respect! Couldn’t be happier the last several times I have needed service on my car! I feel they are trustworthy and I appreciate the service! More
by KAREN_FOLLIS
Employees Worked With
Joe and Adam
