Boucher Hyundai of Janesville - Service Center

Oil change Service was fine. They seemed to take necessary precautions given the current world of Covid-19. I felt everyone was being careful, etc. I was di Service was fine. They seemed to take necessary precautions given the current world of Covid-19. I felt everyone was being careful, etc. I was disappointed though upon leaving the dealership I discovered there was a yellow fuzz all over my passenger side front seat and it was also caked all over the entire seatbelt. I had to spend a half hour when I got home trying to remove this yellow fuzz from the interior of my vehicle. Rather disappointing, especially with a new car. Hopefully a greater attention to detail if I return in the future. More

health check of 2008 Veracruz Boucher service team performed a thorough analysis of the vehicle at my request. The cost was a bit high, but fair. For the first time, I felt dinged Boucher service team performed a thorough analysis of the vehicle at my request. The cost was a bit high, but fair. For the first time, I felt dinged when the price of the cabin filter replacement was $60. I went forward with this expense because of crushed schedule. Can purchase a new filter for $8-9 any day of the week. labor is 2-3 minutes. Historically, I rated Boucher 5 Stars. This pricing is out of character and hope this does not signal a change in their relationship to Hyundai owners. More

very happy with the service department. I had an engine very happy with the service department. I had an engine issue and they had Hyundai notified regarding warranty and a rental set up right away for m very happy with the service department. I had an engine issue and they had Hyundai notified regarding warranty and a rental set up right away for me. More

Sales people are great and they know there vehicles. Service is good to work with and helpful. Tom West is good to work with and straight forward. Service is good to work with and helpful. Tom West is good to work with and straight forward. More

Outstanding Service Department I can't say enough about the Boucher Hyundai service department. They took care of me from start to finish on recent warranty work. Best experience wi I can't say enough about the Boucher Hyundai service department. They took care of me from start to finish on recent warranty work. Best experience with the service department of a dealership I have ever had. I will definitely look to them first when I am in the market for my next new car. Thank you! More

Service review I have been coming to this location for about 3 years or more. My sons got me hooked on the Hyundai brand and it has been a very good thing. The peopl I have been coming to this location for about 3 years or more. My sons got me hooked on the Hyundai brand and it has been a very good thing. The people at this location are fantastic and so helpful. Thank you ! More

great service and timely responses very good staff, friendly and thorough. I would recommend them again. Adam was very responsive and all services were timely and done in a profession very good staff, friendly and thorough. I would recommend them again. Adam was very responsive and all services were timely and done in a professional manner. More

Great dealership to work with, just was upset that I got charged for something that was there when I got the car. I did get ahold of someone and am working on getting a refund, but other than that everythin charged for something that was there when I got the car. I did get ahold of someone and am working on getting a refund, but other than that everything else has gone well. More

Kind, eager to address my needs and answer all my questions. Made me feel comfortable and cared about. My new Tucson is making an unusual noise and of course it doesn't make the noise in their pres questions. Made me feel comfortable and cared about. My new Tucson is making an unusual noise and of course it doesn't make the noise in their presence. The manager is being extremely flexible to address the issue. Everyone at this dealership has always been so genuinely caring about my needs. They treat my like family. More

Great Service Joe was very personable and professional, this was my first time using service - The car was done on time and was very satisfied when I picked it up.. Joe was very personable and professional, this was my first time using service - The car was done on time and was very satisfied when I picked it up... NO SUPRISES More