Boucher Hyundai of Janesville - Service Center

Typically the service is quick and effective, I've been very happy.. This time the oil change was estimated to take and hour, seemed long but okay. I walked to lunch, came back an hour later. The vehicl very happy.. This time the oil change was estimated to take and hour, seemed long but okay. I walked to lunch, came back an hour later. The vehicle was outside, I asked about it and it had not been serviced yet. So I waited another 40 minutes or so. Looking over the paperwork, it does not look like all the checks were done since none were checked off on the sheet. I bought the vehicle, new, from here just about 18 months ago so I expect a thorough checkup on the vehicle each time I bring it in. Hyundai boasts about it. This was like going to one of those oil change places where that is all they do, change oil. More

Excellent customer service! Everyone is so nice and they do great work. Highly recommend taking your car here for service! Everyone is so nice and they do great work. Highly recommend taking your car here for service! More

The tech that preformed my oil change (his name was Jim) was unfriendly and rude when I had asked if he seen anything wrong with the front end of my vehicle as I have been having issues with my front driver was unfriendly and rude when I had asked if he seen anything wrong with the front end of my vehicle as I have been having issues with my front drivers wheel. He told me they don’t know fords so I would have to take my car elsewhere (I bought the car used from Hyundai) More

Impressive start to finish! The folks were very thorough and made sure my car was serviced and ready to go in a timely fashion. Dealership was clean and everyone was friendly! The folks were very thorough and made sure my car was serviced and ready to go in a timely fashion. Dealership was clean and everyone was friendly! More

Called service department multiple times with no answer. Finally got thru and on hold for over 10 minutes. Never answered. Finally got thru and on hold for over 10 minutes. Never answered. More

Knowledgeable technicians. Timely service. Friendly, courteous staff. Was able to drop off the night before and pick up the next day. Timely service. Friendly, courteous staff. Was able to drop off the night before and pick up the next day. More

Everything went well at dealership. The service writers were very kind and informative. Waiting roo could be nicer. The service writers were very kind and informative. Waiting roo could be nicer. More

I have had Hyundai's for 8 years and have always had excellent service on my cars at this dealership! excellent service on my cars at this dealership! More

Friendly, knowledgeable staff. They took the time to explain what was needed to fix our vehicle, showed us what they did. Gave us a comprehensive overview of the work that was pe They took the time to explain what was needed to fix our vehicle, showed us what they did. Gave us a comprehensive overview of the work that was performed and all at a reasonable price. More

Picked up car 8/13/22. The front ire was on flat to the rim. sale clerk backed the car to service garage to put air in the tire. Drove it home and the next day it was on a The front ire was on flat to the rim. sale clerk backed the car to service garage to put air in the tire. Drove it home and the next day it was on a flat again. I got it fixed. 8/22/22 my car wouldn't turn over. I didn't contact the dealership because I was very upset. I finally got a working car 9/02/22 . More