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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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October 02, 2022

Everything went well at dealership. The service writers were very kind and informative. Waiting roo could be nicer. More

by RBRODY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

September 22, 2022

I have had Hyundai's for 8 years and have always had excellent service on my cars at this dealership! More

by LMONTAG29
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Boucher Hyundai of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2022

Friendly, knowledgeable staff. They took the time to explain what was needed to fix our vehicle, showed us what they did. Gave us a comprehensive overview of the work that was pe More

by Wstevenburger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Sep 15, 2022 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

September 04, 2022

Picked up car 8/13/22. The front ire was on flat to the rim. sale clerk backed the car to service garage to put air in the tire. Drove it home and the next day it was on a More

by bamp1825
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles West
Sep 07, 2022 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call at your convenience. Paul Walker, Service Manager 608-750-1200

September 02, 2022

Everyone at Boucher is friendly and professional. They are also helpful when I have questions and I really appreciate that. More

by rinkermj79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Topel/Orville Axelson
Sep 04, 2022 -

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2022

Quick, efficient service. There were done when they estimated, and the staff was very friendly. More

by GREG.BROCKWELL
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, Greg, and for taking the time to leave us this wonderful feedback!

August 20, 2022

My recall problems were addressed and they gave me a free oil change and rotated the tires. They were very friendly and answered all my questions. More

by CIHDE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Aug 22, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 17, 2022

Been coming here for a year now. Honest, timely and courteous service department. Highly recommended. More

by ansarm
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Aug 18, 2022 -

Boucher Hyundai of Janesville responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville!

August 12, 2022

They were all helpful, friendly and provided fast service. Answered questions with knowledge and non-judgment. More

by Spanella13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Aug 15, 2022 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2022

Courteous. Efficient they checked everything out and made sure we were informed of any issues of which there were none. More

by STUELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walker
Aug 10, 2022 -

Boucher Hyundai of Janesville responded

We appreciate your business and our team looks forward to serving you again soon!

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