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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
517 Reviews

517 Reviews of Boucher Hyundai of Janesville - Service Center

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May 24, 2023

Work was done in a timely fashion and staff discussed what was done and what may need to be done soon. More

by Bob.halverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
May 25, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Bob, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

Warning light came on the evening of the day of service-have to go back in a week to get it fixed More

by HOEKSEMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
May 22, 2023 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paul Walker, Service Manager 608-750-1200

May 14, 2023

Had car in 3 times cause of burning and told us in the beginning we’d xxxxxxqualify for a new engine from Hyundai and the. Nope—-denied….think there full of xxxx from the gecko. More

by SHORTCAKE_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Sederstrom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez, Megan Weinburger
May 18, 2023 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Paul Walker, Service Manager 608-750-1200

April 27, 2023

Easy in, easy out. , All went as expected!! Will continue to use their service department. More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Apr 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 26, 2023

The Service Dept. representative was both courteous and professional. Once my car was evaluated, he was clear and concise in his explanation of the work that was to be More

by SLAGVALLEYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2023

I love this place! It's amazing! Joe rocks! Everyone is super nice and always friendly! More

by Kailapederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2023

Outstanding A+ sales and service departments and Boucher Hyundai in Janesville. Highly recommended this dealership! More

by FLYBOYATJVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon!

April 11, 2023

Had a leaking turn signal that need to have replaced under warrenty..While in they did a checkup on my car for recall issue that was minor and then did overall check of the car .Alos help me get my cel More

by WISCGO4GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 11, 2023 -

Boucher Hyundai of Janesville responded

Thanks for sharing your experience with Boucher Hyundai of Janesville. Joe and our team appreciate your business and hope to see you again soon!

April 11, 2023

I bought my new Tucson at Boucher Hyundai. Oneida was great to work with and very helpful. I just took my Tucson in for it's first service and was please with the efficiency and helpfulness More

by SJMBOLGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 11, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Oneida here at Boucher Hyundai of Janesville. Congratulations on your new Tucson!

April 07, 2023

As always they did a excellent job. They completed the work in about an hour. Had a cup of coffee while waiting More

by BRIANE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
Apr 07, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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