Boucher Hyundai of Janesville - Service Center

Friendly Professional People Great Service Appointment was easy to get for convenient time Waiting area comfortable with nice selection of snacks was easy to get for convenient time Waiting area comfortable with nice selection of snacks More

Hunter Kapp was amazing! He was efficient and so kind! Everything went so smoothly! Thank you!!! He was efficient and so kind! Everything went so smoothly! Thank you!!! More

I am happy with the service and his work. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble. More

Having trouble with warranty work , for about last 6 months . I have to keep calling them about how it is going . To me that is not right . months . I have to keep calling them about how it is going . To me that is not right . More

Professional good job good people do the work done for costumer clean and finished right costumer clean and finished right More

Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service. Felt like I was in great hands. Thanks for the awesome service. More

I waited almost 4 hours for my car to be diagnosed. My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to work. He said the mechanic was not done inspecting. We went back to my husband’s car and watched for another 45 minutes with my car in the air. I eventually got fed up and asked for my keys back so I can go to work. Somehow Joe Magically found the mechanics notes diagnosing my car even though no one touched it for over an hour! It is a hassle getting a rental car even if I request it in advance, I’m always told no. since I live far away, I’m usually stranded at the dealership if my husband is unavailable. Thank you for demonstrating that my time is not valuable! An oil change takes multiple hours, whereas my husband’s Nissan dealership in Janesville takes 30 minutes and an hour to fix issues. I think I’ll take my business there. Very disappointed!!!!!! More

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time me get a loaner car to make it to work and finished the job in apple time More

they just did not care. were more than 4 days over their estimate for completion were more than 4 days over their estimate for completion More

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More