Boucher Hyundai of Janesville - Service Center

A little unhappy it took two weeks to replace a thermostat, much less the fact the car is a 2022 needing a new thermostat but that's besides the point. When I got the car back it was horribly dirty thermostat, much less the fact the car is a 2022 needing a new thermostat but that's besides the point. When I got the car back it was horribly dirty with bird droppings and what not. Other service appointments in the past I was given a voucher for a free car wash. This time I was not. I thought since I was leasing the vehicle through hundai motors USA I would be given better service. I am seriously considering another brand of vehicle once this lease is up. So basically I'm not a satisfied customer. More

Very friendly and polite, and very careful with my vehicle when changing the oil and rotating tires vehicle when changing the oil and rotating tires More

Hyundai has always been very helpful with anything I’ve needed. Most recently a warranty issue on the airbag sensor, they also voluntarily fixed a couple of other things under warranty and let me know what needed. Most recently a warranty issue on the airbag sensor, they also voluntarily fixed a couple of other things under warranty and let me know what maintenance I would need soon. Very impressed with the no-pressure sales at Hyundai. More

They notified me of any issues and answered follow up questions. They were also able to complete additional needed work same day. questions. They were also able to complete additional needed work same day. More

The service department there is is great to work with. Do not have a problem getting appointment for service. Do not have a problem getting appointment for service. More

Very courteous. Gave me a ride home to wait and picked me back up. Didn’t take as long as I thought. Gave me a ride home to wait and picked me back up. Didn’t take as long as I thought. More

They are very friendly helpful people. .I had a problem with my bottom door trim it needed new buttons and they fixed it right on the spot didn't make me wait nor make a appointment..and ev .I had a problem with my bottom door trim it needed new buttons and they fixed it right on the spot didn't make me wait nor make a appointment..and every time I go in for an oil change it gets done right away and don't have to wait long. Their customer service is excellent. More

Zack was the best salesman ever. Found me the perfect car 2024 Hyundai Tucson limited. Super color and everything I want in it. Delivery was smooth and easy. No pressure sales. Zack Found me the perfect car 2024 Hyundai Tucson limited. Super color and everything I want in it. Delivery was smooth and easy. No pressure sales. Zack was very patient through my search. More

Always treated with professionalism by the staff. They seem very knowledgeable about issues related to my car. They seem very knowledgeable about issues related to my car. More

Had service 10. 5.2023. The servicemen were friendly and efficient. Even met two Sales members and they answered all my questions. I will continue to recommend Bouche 5.2023. The servicemen were friendly and efficient. Even met two Sales members and they answered all my questions. I will continue to recommend Boucher. L.Schoon. More