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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
498 Reviews
Call Service Center (608) 607-3778

498 Reviews of Boucher Hyundai of Janesville - Service Center

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September 15, 2023

Great friendly service ! Really appreciated the ride to work , and the service video that was sent . More

by JENNMILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 03, 2023

There was good communication and everyone was helpful and friendly. I would recommend this service center to anyone!! More

by Todd clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, Todd, we look forward to having you as a valued customer for many years to come!

September 02, 2023

They were very courteous, helpful, and very honest. They called to tell us we wouldn't need a part that another shop had said was necessary. They are a delight to work with. More

by deanannlouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2023

I called about wind noise in driver side window. I was supposed to get a call back but didn't hear anything for over 24hrs, so I called back. I came in to have the manager hear it but it didn't happ More

by Allen.damrow
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your review, Allen. We're sorry that we haven't been able to rectify the issue. Please don't hesitate to reach out if we can be of further assistance, we are always happy to help!

August 31, 2023

On time, friendly, knowable! Good coupons in the mail. Always have excellent service! Will be back! More

by Carol Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you, Carol. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

August 31, 2023

They were Nice and it went smoothly. They did a good job. They were polite and they answered all my questions. More

by sahabby7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm worked with a Trenton Amundson
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2023

I was treated very well and very happy with the dealership very friendly place to go More

by TONYHULICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demian Wright
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Tony, thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2023

This dealership has been wonderful to me and my wife. They are always there to help us, thank you, Boucher. More

by RON.FLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville.

August 25, 2023

Excellent and timely service. Service staff are all friendly and helpful. Hours of operation are convenient. More

by LIANNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville!

August 25, 2023

Price was not as quoted when making appointment, had a lot of issues with vehicle after getting it back More

by Cheerchicka2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orvil
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Aug 29, 2023 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Fowler, Service Manager 608-750-1200

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