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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews

491 Reviews of Boucher Hyundai of Janesville - Service Center

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August 26, 2023

This dealership has been wonderful to me and my wife. They are always there to help us, thank you, Boucher. More

by RON.FLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville.

August 25, 2023

Price was not as quoted when making appointment, had a lot of issues with vehicle after getting it back More

by Cheerchicka2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orvil
Aug 29, 2023 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Fowler, Service Manager 608-750-1200

August 25, 2023

Excellent and timely service. Service staff are all friendly and helpful. Hours of operation are convenient. More

by LIANNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville!

August 25, 2023

Only dealer I will use. Have never had any issues with this dealer. Nice waiting area with drinks and snacks. More

by BWITEK79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Boucher Hyundai of Janesville responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon!

August 23, 2023

Helpful and knowledgeable staff. I went to buy my car when it was less than perfect credit for me and yet the people at Monday made sure to help me out and get me in a new vehicle. More

by SCARECROW1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 16, 2023

I was greeted when I pulled in the service bay and answered a few questions for service. I was directed to the wait area which was clean and had refreshments available. When my GV70 was finished, it More

by KATHYANDBRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 12, 2023

My first appointment with Boucher went smoothly. They took my car sooner than the appointed time and got my service done promptly. I will return for my next service. More

by VAMPUNCLE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 11, 2023

Excellent job well done, the leak has stopped. Very happy with how the car is now driving with all repairs made. More

by gsjt1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville.

August 05, 2023

We have taken our Sonata to the Dealer for every service that the vehicle has had. and will continue to do so for the life of it. The only problem we have had lately is that appointments are not easily made More

by RKHACKETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johnson, Tom West, Demian Wright
Aug 08, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2023

Joe is easy to work with, delivered on his promises, and is very customer service oriented. My repair project with a back-ordered part was completed sooner than promised and the free loaner was a great ben More

by jjkvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear that Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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