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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
498 Reviews

498 Reviews of Boucher Hyundai of Janesville - Service Center

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October 08, 2023

Had service 10. 5.2023. The servicemen were friendly and efficient. Even met two Sales members and they answered all my questions. I will continue to recommend Bouche More

by LASCHOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROSS CARTRIGHT
Oct 27, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2023

They don't stock 0w 30 recommended quarts of oil. ...I would like to carry one in my car. Can't find it... More

by MOOSE1897
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 03, 2023

Service has been excellent each time I have brought my car in. My only complaint is that my car runs rough and jerks and pauses when I accelerate. I have been told this is a problem with the dual transm More

by AUTUMN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we really appreciate your positive review! Please reach out to our Service Manager, Jason Molle, at 608-750-1200 so that we can make this right.

September 30, 2023

It was awesome service department. it also reminded me there was a recall to under coat my car.And gave me a loaner because I had another commitment.. More

by gmlsna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I was told that I had the oil and tire rotation w fluid check as part of my warranty that was nice to hear. I received a military discount. Joe suggested two other services to help support the services p More

by GENSBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Always friendly and very helpful. They get the car in and out in a timely manner. More

by www.jenshaw32@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

The service was great and done in a timely manner. The manager was friendly and helpful. More

by DYANA53184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Very efficient and friendly staff. The wait was not that long. There were snacks and drinks to have. More

by JMSMMILL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Great job all the time. Has help with getting the follow up done. Very nice to deal with. More

by TLHOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Always answered cal & gave updates. & gave great customer service. Waiting for additional warranty work to be completed More

by pzeismer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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