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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
491 Reviews
Call Service Center (608) 607-3778

491 Reviews of Boucher Hyundai of Janesville - Service Center

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September 21, 2023

Great job all the time. Has help with getting the follow up done. Very nice to deal with. More

by TLHOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2023

The service was great and done in a timely manner. The manager was friendly and helpful. More

by DYANA53184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2023

Always answered cal & gave updates. & gave great customer service. Waiting for additional warranty work to be completed More

by pzeismer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 15, 2023

Great friendly service ! Really appreciated the ride to work , and the service video that was sent . More

by JENNMILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 03, 2023

There was good communication and everyone was helpful and friendly. I would recommend this service center to anyone!! More

by Todd clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, Todd, we look forward to having you as a valued customer for many years to come!

September 02, 2023

They were very courteous, helpful, and very honest. They called to tell us we wouldn't need a part that another shop had said was necessary. They are a delight to work with. More

by deanannlouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2023

I was treated very well and very happy with the dealership very friendly place to go More

by TONYHULICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demian Wright
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Tony, thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2023

They were Nice and it went smoothly. They did a good job. They were polite and they answered all my questions. More

by sahabby7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm worked with a Trenton Amundson
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2023

I called about wind noise in driver side window. I was supposed to get a call back but didn't hear anything for over 24hrs, so I called back. I came in to have the manager hear it but it didn't happ More

by Allen.damrow
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Sep 01, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your review, Allen. We're sorry that we haven't been able to rectify the issue. Please don't hesitate to reach out if we can be of further assistance, we are always happy to help!

August 31, 2023

On time, friendly, knowable! Good coupons in the mail. Always have excellent service! Will be back! More

by Carol Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Boucher Hyundai of Janesville responded

It has been a pleasure serving you, Carol. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Janesville, we look forward to having you as a valued customer for many years to come!

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