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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.4
507 Reviews
Call Service Center (608) 607-3778

507 Reviews of Boucher Hyundai of Janesville - Service Center

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January 16, 2024

Excellent customer service. I will go back for another repair! The work on my car was done perfectly and time was amazing! More

by Vanessagodinez536
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Vanessa, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

January 16, 2024

I felt valued! Joe listened to my concerns showed empathy and the entire team was friendly. More

by aclayburg
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2024

Got the work done properly and root cause of the problem resolved. Very happy with timely response. More

by DBOOTH4
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

well taken care of, work was efficient, work was done in a timely manner, and was greeted with a smile. More

by ANDREASHENIADIS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton
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Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Andrea, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

December 27, 2023

Nice clean facility. Oil change and a few other issues checked. Everything checked out good. More

by tootiesdog
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Jul 08, 2024 -

Boucher Hyundai of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

December 19, 2023

They are always pleasant, respectful and quite dedicated to excellent service & satisfaction Service oriented More

by hearts4vogel
Recommend Dealer
Yes
Employees Worked With
Someone whose name began with a T?
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Jul 12, 2024 -

Boucher Hyundai of Janesville responded

Thank you for choosing Boucher Hyundai of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Cartwright Service Manager 608-750-1200

December 16, 2023

Was misinformed on the services done to my vehicle, doesn’t seem right to me More

by ML3108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Boucher Hyundai of Janesville responded

Hello, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Jason Molle, at 608-750-1200 so that we can make this right.

December 12, 2023

Very pleased with the staff, excellent service and selection of vehicles. Would highly recommend to others. More

by GAMERMOMMY33
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Report | Print
Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

December 12, 2023

I arrived right at my appointment time and was going to wait. They said it would be 1.5 hours and they had me out earlier!! Nice sitting area with morning coffee and TV to pass the time. More

by maumakutz
Recommend Dealer
Yes
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Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 12, 2023

I was made to feel safe and special . . helping with my walker and explaining the services performed to my car. More

by ginron
Recommend Dealer
Yes
Employees Worked With
Trenton not sure of spelling
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Dec 13, 2023 -

Boucher Hyundai of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We do hope we can be of assistance in the future. Take care!

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