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Boucher Hyundai of Janesville

Janesville, WI

4.6
926 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 926 reviews

May 24, 2023

Work was done in a timely fashion and staff discussed what was done and what may need to be done soon. More

by Bob.halverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Boucher Hyundai of Janesville responded

Thank you, Bob, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

Warning light came on the evening of the day of service-have to go back in a week to get it fixed More

by HOEKSEMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Boucher Hyundai of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paul Walker, Service Manager 608-750-1200

May 14, 2023

Had car in 3 times cause of burning and told us in the beginning we’d xxxxxxqualify for a new engine from Hyundai and the. Nope—-denied….think there full of xxxx from the gecko. More

by SHORTCAKE_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Sederstrom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Weinburger
May 18, 2023 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Paul Walker, Service Manager 608-750-1200

May 10, 2023

In some dealers, the staff see us in work clothes and do not even say Hi. I have to say ONEIDA is very kind, professional, dedicated and always answer all our questions. specially, regardless of our appeara More

by maricleaninglady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Boucher Hyundai of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your Genesis!

May 02, 2023

Easy to work with. Great communication. Staff made sure both my wife and I were comfortable. More

by WINTERH2O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
May 02, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for choosing Boucher Hyundai of Janesville! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 27, 2023

Easy in, easy out. , All went as expected!! Will continue to use their service department. More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 26, 2023

Easy process. Cayden did a great job of explaining the features on the vehicle. Didn't feel pressured at all. Will buy from there again. More

by annettelawrence2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayden Chapman
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thanks for sharing about your experience with Boucher Hyundai of Janesville, Annette. We appreciate your business and hope to see you again soon!

April 26, 2023

The Service Dept. representative was both courteous and professional. Once my car was evaluated, he was clear and concise in his explanation of the work that was to be More

by SLAGVALLEYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2023

I love this place! It's amazing! Joe rocks! Everyone is super nice and always friendly! More

by Kailapederson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2023

Outstanding A+ sales and service departments and Boucher Hyundai in Janesville. Highly recommended this dealership! More

by FLYBOYATJVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Boucher Hyundai of Janesville responded

Thank you for sharing about your experience with Boucher Hyundai of Janesville. We appreciate your business and hope to see you again soon!

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