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Boucher Hyundai of Janesville

Janesville, WI

4.6
942 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 942 reviews

January 16, 2024

Service department, as always, is amazing! I drive to Janesville, instead of Madison, because you guys are awesome. More

by ETUMPACH
Recommend Dealer
Yes
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 16, 2024

It was overall good I wish there was a car wash at the dealership to wash it after service More

by Doug
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Hi Doug, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2024

The dealership barely ever reached out to me. I had to contact them every time. The process took a very long time More

by TYMARINKOVIC
Recommend Dealer
No
Employees Worked With
Joe Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Ross Cartwright, at 608-750-1200 so that we can make this right.

January 16, 2024

Very thorough, prompt and professional. Take the time to explain things. Would highly recommend service department! More

by AJKOSS92
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 17, 2024 -

Boucher Hyundai of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 16, 2024

Always great when Joe takes care of me And I always get in really quick More

by MESTACKLE
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

Always friendly, always good to explain. Quick service I've always had great service from them! More

by JOSHUAPAQ2
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi Joshua, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

The service team kept us fully informed over this long repair situation. Communication was excellent. More

by SKIPMARSHALL517
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

January 16, 2024

Service was fast and efficient. I highly recommend Boucher Hyundai. I can't wait for my next service appointment. More

by MIKEMCCOOL
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

I asked Joe about a quote I was given in Dec for some work needed. He said he would honor it but when I checked out he hadn't honor the quote. I had to ask cashier who then talked to him. Minor detail bu More

by tcloss23
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 16, 2024

I arrived on time for my appointment and after 45 minutes they were just pulling the car into the garage, when I thought they would be done. They didn't inform me there was going to be a delay. When I expres More

by DEC813
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Jan 16, 2024 -

Boucher Hyundai of Janesville responded

Hi, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Jason Molle, at 608-750-1200 so that we can make this right.

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