Boston Volvo Cars
Allston, MA
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245 Reviews of Boston Volvo Cars
Recently leased a car from this dealership, talk about shady, Sean their sales person promised that pilot control a feature that was most important us was on the car. Fun fact it’s not. And to continue, p shady, Sean their sales person promised that pilot control a feature that was most important us was on the car. Fun fact it’s not. And to continue, played nothing but phone tag for them to make an excuse after an excuse. They would avoid my phone calls at all costs. Finally I get the GM of sales on the phone, what does he talk about how expensive it is to put on the car. I am tried of hearing excuses. Point blank we were lied to and when sales people make mistakes, they should fix them. At least that’s what they do at my company a reputable one.... On a side not I traded in my car, 17k of cash. Since I didn’t have the title they made me put a 1k hold on my credit card. And it took them well over a week to send this check. Meaning I gave them the deposit for my Volvo, my car and 1k.... More
My husband and I had a great test drive and purchase process! We’re so happy to be a Volvo owners. Thank you again Michael for all of your help! process! We’re so happy to be a Volvo owners. Thank you again Michael for all of your help! More
Great service. Third times a charm. Had the pleasure of working with Michael Russell for my third lease with Boston Volvo. Each time was a pleasant and easy experie Third times a charm. Had the pleasure of working with Michael Russell for my third lease with Boston Volvo. Each time was a pleasant and easy experience and would highly recommend Boston Volvo. More
Excellent service from salesman Jonathan Tejada We purchased our first Volvo from Boston Volvo in 1998 and recently returned in June to purchase our 3rd Volvo. Our experience was excellent from the We purchased our first Volvo from Boston Volvo in 1998 and recently returned in June to purchase our 3rd Volvo. Our experience was excellent from the moment we walked in and met Jonathan Tejada. Jonathan is everything you want in a salesperson - well spoken, knowledgeable about the cars, persuasive but never pushy and it was clear as we negotiated the final price that he had our best interests at heart.He was a pleasure to work with and we like the fact that he followed up with us when we noticed something minor that had to be fixed after we picked up the car. I highly recommend Jonathan to anyone looking at Boston Volvo for a new or used car. He’s great!! More
Amazing first time car buying experience. My wife and I recently purchased a Volvo XC70 from Boston Volvo and had a great buying experience. Nelson and Dave were easy to work with, informativ My wife and I recently purchased a Volvo XC70 from Boston Volvo and had a great buying experience. Nelson and Dave were easy to work with, informative, patient, and helped us find the right car for us. We look forward to shopping here again in the future! More
Excellent Experience Purchased vehicle in early May. Boston Volvo and Mr. Sam Brandt were very accommodating. Their customer service unprecedented. The teamwork in coordin Purchased vehicle in early May. Boston Volvo and Mr. Sam Brandt were very accommodating. Their customer service unprecedented. The teamwork in coordinating and collaborating efforts were seamless. Thank you, Sam and Boston Volvo More
I Love My Car! I bought a used car from Boston-Volvo. I absolutely love it! It was just what I had been looking for. I saw it on line and sent a text. The dealership I bought a used car from Boston-Volvo. I absolutely love it! It was just what I had been looking for. I saw it on line and sent a text. The dealership responded back promptly. They were very accommodating in setting up an appointment for me to see the car. We worked with Michael Russell. He was great. Michael was very easy going. He made my car buying experience not only enjoyable, but hassle free! I was very impressed with all the people we came in contact with at the dealership. Very professional and friendly. I would definitely recommend Boston-Volvo. More
Great experience Everything went relatively smoothly. I love my car. It was in excellent condition. And the Michael was helpful. He even sent a text afterwards to chec Everything went relatively smoothly. I love my car. It was in excellent condition. And the Michael was helpful. He even sent a text afterwards to check in and see how I was doing with the car. More
Excellent sales person and wonderful buying experience We were looking for a used vehicle and found an interesting listing on Boston Volvo's website. Emailed the dealership on New Year's day and received We were looking for a used vehicle and found an interesting listing on Boston Volvo's website. Emailed the dealership on New Year's day and received an immediate response that same day. Set up an appointment to test drive the vehicle the next day. Had a wonderful sales person named Michael Russell. He was very friendly, easy going, and really wanted to make us happy with our purchase. We agreed on a great price and purchased the car immediately. Could not have asked for a better buying experience or sales person. Also want to thank Stacy W. in the finance department. Lori and Nick S. More
Just what I needed Boston Volvo provided me the information that I needed to resolve my problem—I was in line for a new car, but didn’t like my options if I stayed with Boston Volvo provided me the information that I needed to resolve my problem—I was in line for a new car, but didn’t like my options if I stayed with Volvo. The service manager explained that I could stay with a discontinued model and get the kind of warranty I neeeded. The sales person had what I wanted and made it happen I’m a day. He was always there to help me with what I needed to get to the next step and was consistently helpful and polite. I could not have expacted a better experience or outcome. I’m sticking with Volvo b More