Boston Volkswagen
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 152 reviews
Leasing a new vechile Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if pe Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if people More
Made getting a new car easy! Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dea Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dealers before VW and found the best deal, as well as the best service at Boston VW. There was no wait time while they "ran numbers", they served me coffee, and made sure I knew everything about my car's features before I left. Mike even picked me up from the rental car office. More
GTI PURCHASE Assisted by Michael Petersante and Brian by Roberts. Very professional and helpful , friendly and great experiencewith him . Would recommend them for Assisted by Michael Petersante and Brian by Roberts. Very professional and helpful , friendly and great experiencewith him . Would recommend them for a brand new Volkswagen !! F More
Mike Petersante was fantastic Mike Petersante gave me excellent service and unparalleled attention. I appreciated Mike's dedication to work with me, allowing me to test drive mult Mike Petersante gave me excellent service and unparalleled attention. I appreciated Mike's dedication to work with me, allowing me to test drive multiple vehicles, and working with me closely to complete our transaction. Of particular interest and admiration, I appreciated Mike's willingness to expedite the purchase process to accommodate other plans I had made. To do this, Mike had everything prepared to complete my purchase before my arrival; that preparation and dedication allowed me to make it to my previous engagement. I appreciated his dedication and professionalism during this purchase, and, if given the opportunity, would absolutely return to Volkswagen in Watertown, MA. More
Best Service and Dealer in my Lifetime! I've been taking my 1998 VW New Beetle in for service and developed our first relationship with Mike DaCruz. It is because of him that when it was ti I've been taking my 1998 VW New Beetle in for service and developed our first relationship with Mike DaCruz. It is because of him that when it was time to retire the Beetle, we wanted to stay with VW Boston to find the replacement. Jeff, Brian and Erick are out of this world. They don't just want to make a deal, they want it to be YOUR deal. They made it work FOR US. Because of that, the next day we decided we wanted to trade in our Mazda for a Tiguan, to make our household a VW driving family. We thought it was a long shot since we owed more on it than what it was worth. But, once again, they made it work for us. We are so happy we found a dealer that is trustworthy. What sets them apart is that they care about their customers. They are all so friendly and personable. I feel like I've known these guys for years. I won't go anywhere else as long as I am in the Boston area. I've never trusted the opinions, or built up a relationship with any service or dealer as I have with these guys. Also, stop in and say hi to Al. He's not only knowledgeable with the cars, he's fun to talk with about history! More
Excellent car purchasing experience! Boston Volkswagen's Michael Petersante provided an excellent sales experience in our purchase of a 2016 VW Tiguan. He truly knows his stuff! He was ex Boston Volkswagen's Michael Petersante provided an excellent sales experience in our purchase of a 2016 VW Tiguan. He truly knows his stuff! He was extremely pleasant, informative, and professional throughout the entire purchase process. Sales manager Eric was a consummate professional and deserves top accolades for heading up this dealership. He and treated us in a professional and courteous manner and made us feel confident throughout the purchase. These 2 gentlemen are A-1! We would absolutely recommend these gentlemen to anybody who is considering a VW!! More
5 star service! I had a great experience working with Elias and Brian and Boston Volkswagon. They gave me an awesome deal on a 2016 Jetta. I'll recommend them to al I had a great experience working with Elias and Brian and Boston Volkswagon. They gave me an awesome deal on a 2016 Jetta. I'll recommend them to all my friends and family! More
Be Like Mike Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic a Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic and unfailingly patient. Can't say enough good things about these guys. Going through the dealership for repairs is expensive, but to me having the expertise, and many times the parts on site, to do the job right the first time is worth the trade off. It helps that I can walk home after dropping the car off for service, but you can't go wrong dealing with these two guys. They are a credit to their profession and Volkswagen. More
real easy transaction, great sales service!! My wife and I had a lease for a 2013 VW passat. We had a great experience the first time and our VW was great we went right back to Boston VW to re-le My wife and I had a lease for a 2013 VW passat. We had a great experience the first time and our VW was great we went right back to Boston VW to re-lease another car. A 2016 VW Tiguan. This was the simplest process I have ever had buying a car. We got their, Bill found our car let us take it for a drive and within minutes of our return and telling him where we needed to be, and what we could put down, he came back with a price less than what we asked with less money down to get it than we offered. Great honest dealership. After that Chris the manager helped us and mailed down all the details, payments terms etc. we signed and were done. Total process was so quick and easy, we came back 2 days later and picked up the car. We dealt with Al in finance who great then Mike delivered us the car and spent a lot of time with us explaining every detail of the card and set up our phones via bluetooth etc. This was such a good experience buying a car it is now 7 days later and I went back to buy a VW from them and traded in my Kia because the tiguan we got for my wife is awesome. the standard base model has leather, heated seat, push button start, back up camera, touch screen radio and more. check out the car and go to Boston VW, we now bought 3 cars there and they make car buying easy.They do great work from start to delivery. Thanks to Bill and Mike in sales and Chris the sales manager and Al in finance. More
Golf R is not available and yet continuously listed Why would a dealer list a vehicle that is no longer in their inventory? Seems a little disingenuous, no? What purpose does it serve other than to mi Why would a dealer list a vehicle that is no longer in their inventory? Seems a little disingenuous, no? What purpose does it serve other than to mislead? More