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Boston Volkswagen

Watertown, MA

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152 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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43 N Beacon St

Watertown, MA

02472

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Showing 152 reviews

March 25, 2016

Leasing a new vechile Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if pe More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dacruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Petersante, Erick Martinez
March 08, 2016

Made getting a new car easy! Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dea More

by amandalynnbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Petersante, Erick Martinez
March 02, 2016

GTI PURCHASE Assisted by Michael Petersante and Brian by Roberts. Very professional and helpful , friendly and great experiencewith him . Would recommend them for More

by Adavos7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Petersante, Brian Roberts
February 11, 2016

Mike Petersante was fantastic Mike Petersante gave me excellent service and unparalleled attention. I appreciated Mike's dedication to work with me, allowing me to test drive mult More

by Mike1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Petersante
Feb 12, 2016 -

Boston Volkswagen responded

We thank you so much for your wonderful comments. We emphasize customer service here and I'm so thankful that's the guys are doing what it takes for you to be happy. We appreciate you as a customer and look forward to seeing you around. Brian Roberts General Sales Manager

February 10, 2016

Best Service and Dealer in my Lifetime! I've been taking my 1998 VW New Beetle in for service and developed our first relationship with Mike DaCruz. It is because of him that when it was ti More

by JD2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dacruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roberts, Al Whelan, Erick Martinez, Jeff Martel
Feb 10, 2016 -

Boston Volkswagen responded

THNK YOU... You did the hard part! Thank you for giving us an opportunity to show that we truly just want our customers to be happy.. We are forever grateful for that! We will most certainly see you and your family around.

February 09, 2016

Excellent car purchasing experience! Boston Volkswagen's Michael Petersante provided an excellent sales experience in our purchase of a 2016 VW Tiguan. He truly knows his stuff! He was ex More

by RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric - Sales Manager, Mike Petersante, Erick Martinez
Feb 09, 2016 -

Boston Volkswagen responded

We Greatly Appreciate you as a customer. Thank you for giving us the opportunity to serve you. We look forward to seeing you around the dealership when you come back for service!

February 02, 2016

5 star service! I had a great experience working with Elias and Brian and Boston Volkswagon. They gave me an awesome deal on a 2016 Jetta. I'll recommend them to al More

by daniegil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roberts, Elias Papagelis
Feb 09, 2016 -

Boston Volkswagen responded

We thank you so much for your business! Repeatedly in fact. We look forward to the next one. Thank you again. Brian Roberts General Sales Manager

October 14, 2015

Be Like Mike Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic a More

by JJF451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 01, 2015

real easy transaction, great sales service!! My wife and I had a lease for a 2013 VW passat. We had a great experience the first time and our VW was great we went right back to Boston VW to re-le More

by memboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Mike (sales), Mike Petersante, Billy Burns
August 24, 2015

Golf R is not available and yet continuously listed Why would a dealer list a vehicle that is no longer in their inventory? Seems a little disingenuous, no? What purpose does it serve other than to mi More

by car123boston
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
customer service sales
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