Boston Volkswagen
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 152 reviews
Expectations = Exceeded Remember that time you had a great experience from the moment you walked into the showroom to the moment you drove off in your new car? Me neither... Remember that time you had a great experience from the moment you walked into the showroom to the moment you drove off in your new car? Me neither... until I came to Boston VW! The entire team was professional and knowledgeable, allowing me to focus on what really mattered - finding my next car! I've been a VW owner for nearly a decade and am already looking forward to coming back... in 3 years! Thanks, Dave, Erick, and Al! More
Efficient, courteous, great experience Antonio Miles was our sales agent, and he was fantastic. He was extremely professional, knowledgeable, pleasant, efficient and effective. We also had Antonio Miles was our sales agent, and he was fantastic. He was extremely professional, knowledgeable, pleasant, efficient and effective. We also had some dialogue early on with ray Rocha who was also a warm and talented young man. This is a great dealership -- this is the 3rd Volkswagen I have purchased from them and I have never once been disappointed with their service. More
Great Service This was my first time leasing a car and it was a very smooth process. Bill Burns was my sales rep and he was great. We communicated via email and he This was my first time leasing a car and it was a very smooth process. Bill Burns was my sales rep and he was great. We communicated via email and he gave me a price and the next night I went in for a test drive (and loved it). The night after that I signed all the paperwork and was able to take the car home! It was overall a very smooth process and everyone was easy/very helpful to work with. More
Prompt and professional My overall experience was excellent. The sales associate who helped me, Ray Rocha, wasn't a sales robot, and actually listened to what I wanted, helpi My overall experience was excellent. The sales associate who helped me, Ray Rocha, wasn't a sales robot, and actually listened to what I wanted, helping me complete a new car purchase in three hours. The business manager Al Whelan was also very helpful without being aggressive at all. The sales manager Brian Roberts made sure everything went smoothly, and went out of his way to make my car available faster than expected. The sales consultant who went over the car with me at pickup, Antonio Miles, was extremely knowledgeable and he made me feel great about my choice and comfortable with my new Jetta. More
Great Experience This was my first time ever leasing a new car all on my own. These guys were so nice and so helpful. They made sure to answer every and all of my ques This was my first time ever leasing a new car all on my own. These guys were so nice and so helpful. They made sure to answer every and all of my questions and made me feel extremely comfortable. Instead of acting like they just wanted to sell a car they made sure I was comfortable and did not pressure me into feeling a certain way. I would absolutely recommend this dealership to any and all my friends and family. I'm extremely happy with my decision on my new car and so happy that I was able to get it from such a friendly dealership. More
My third VW golf I bought 3 VW from Boston VW. My first golf was four door silver. Got it in 1999. Second was a 20th Edition GTI rabbit. One of my fav that car I had f I bought 3 VW from Boston VW. My first golf was four door silver. Got it in 1999. Second was a 20th Edition GTI rabbit. One of my fav that car I had for 12 years and running strong. Had to sell it since I need a car for longer commute with technology. Needless to say I bought another Golf since I had very positive experience here. I got myself a golf R. This is a whole different breed. A more grown up version of my previous GTI. This is my first lease vehicle. After this lease ends I had driven a VW golf for 2 decades and am very happy with it. Sales man Antonio is laid back relax and gave me info for comparison. Which really helps me narrow down what my choices were. Erick Martinez from finances explain the payment and done the math for me to help me decide what's best for me. All in all I had a great experience. You should come check out their newly renovated showroom. Hopes this makes it easier for you to choose a dealer to go to. More
Excellent experience Erick and Ray were excellent. Erick is an experienced salesman, and he knows what customer wants and tries his best to satisfy the customer. Ray is a Erick and Ray were excellent. Erick is an experienced salesman, and he knows what customer wants and tries his best to satisfy the customer. Ray is a new salesman, he is pretty responsive and has strong desire to learn. He is doing a great job. I would highly recommend this dealership. More
Jetta Lease Easy transaction with Antonio and Brian. We've been going here for years and have been pleased with our experiences. Enjoying the rid on the new Jetta Easy transaction with Antonio and Brian. We've been going here for years and have been pleased with our experiences. Enjoying the rid on the new Jetta GLI More
Friendly and Helpful I had no intention of leasing a new vehicle just yet (I was actually there for a service appointment) but I was talking with Erick in the waiting area I had no intention of leasing a new vehicle just yet (I was actually there for a service appointment) but I was talking with Erick in the waiting area and he suggested I think about turning in my lease for a new vehicle. I was presented with a very reasonable offer and decided to move forward. Everyone I met thereafter was very personable and thoughtful and not at all pushy. I generally dislike the car buying experience, but this was actually enjoyable! I highly recommend Boston VW if you're considering purchasing a new vehicle! The service department is great as well. More
Excellent experience Jim in Brookline Antonio and Brian were great. They were friendly, informative, transparent, and helpful. They made the experience of leasing a new Jim in Brookline Antonio and Brian were great. They were friendly, informative, transparent, and helpful. They made the experience of leasing a new GTI a pleasure. i would definitely recommend this dealership. More