Boston Volkswagen
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 152 reviews
Bill Burns is the best My experience at Boston VW was awesome! Bill Burns helped my dad and I select a beautiful car. Thank you for such a positive, car purchasing experie My experience at Boston VW was awesome! Bill Burns helped my dad and I select a beautiful car. Thank you for such a positive, car purchasing experience! More
great work vw! i needed to get a new car at very short notice and with some complications my end but Antonio took the challenge and ran with it getting everything so i needed to get a new car at very short notice and with some complications my end but Antonio took the challenge and ran with it getting everything sorted out & the keys to my cute new beetle less than 48 hours later. fast, polite & very helpful-these guys care about getting you a good deal on the car you want-very different to toyota who gave me only problem after problem. so vw got my business & toyota didnt! More
Great leasing experience My experience with Boston Volkswagen was very pleasant. I was able to lease a Passat in just two days. Bill, Brian and Al helped me a lot to make it h My experience with Boston Volkswagen was very pleasant. I was able to lease a Passat in just two days. Bill, Brian and Al helped me a lot to make it happen! They went the extra mile and put extra efforts to help me out. I will deffinately be a return customer! More
Excellent experience My experience with Boston Volkswagon was very pleasant. By the time I was in urgent need of a car, I was able to lease a tiguan (with a great price) w My experience with Boston Volkswagon was very pleasant. By the time I was in urgent need of a car, I was able to lease a tiguan (with a great price) within just several days. Erick and Ray helped me a lot to make it happen! They went extra miles and put extra efforts to help me out! Really impressive! More
Excellent The dealership was extremely easy to work with in terms of pricing, service, feedback, communication and everything else that goes into purchasing a n The dealership was extremely easy to work with in terms of pricing, service, feedback, communication and everything else that goes into purchasing a new vehicle. Antonio Miles, VW Boston Sales employee, was excellent throughout the process; informed, flexible, willing to communicate, etc. He was fantastic and highly recommend Antonio's services. More
Quality customer service made this a great experience :-) As a young couple just moved from the UK to the US and buying our first car felt like a daunting task. We were looking for honesty, good customer ser As a young couple just moved from the UK to the US and buying our first car felt like a daunting task. We were looking for honesty, good customer service, a friendly environment, quality cars at competitive prices made this team of superstars an easy choice for us to do business with. Keep up the great job you do and it was a pleasure joining the Boston VW family. More
Great experience..!! Great personalized customer service experience, Ray , Eric and Al did an excellent job, they took to time to explain the whole process and gave us a g Great personalized customer service experience, Ray , Eric and Al did an excellent job, they took to time to explain the whole process and gave us a good deal. Totally recommended!! More
Great rebuilt showroom Wanted to replace our diesel Jetta wagon with a comparable gas vehicle, we bought a new Golf wagon, and our salesman suggested the Special Edition. S Wanted to replace our diesel Jetta wagon with a comparable gas vehicle, we bought a new Golf wagon, and our salesman suggested the Special Edition. Since the only manual was the basic version but we didn't mind going to automatic, and since this level had many extra features with little more cost we went for it. We've been very happy with this dealership, and with our new (but very experienced) salesman, Bill Burns. Thanks! More
Actually enjoyable I had the pleasure of working with Antonio Miles. I never felt as though Antonio was trying to sell me something I didn't want. He let me lead the con I had the pleasure of working with Antonio Miles. I never felt as though Antonio was trying to sell me something I didn't want. He let me lead the conversation and showed me exactly what I came in to see. I left more satisfied than I'd expected. I hope to buy my next car with him when my lease is up in a few years. My new car was spotless and ready when they said it would be. More
Purchased a car after lease expired Billy was great - highly knowledgeable, friendly, and helpful. He helped guide me through the purchase process after my three year lease expired, and Billy was great - highly knowledgeable, friendly, and helpful. He helped guide me through the purchase process after my three year lease expired, and I went above and beyond. More