Boston Volkswagen
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 152 reviews
Great buy. took care of me. The wait to hear back from the financing place took a while but they took care of me when we finally did so overall great dealership. Ace took care of The wait to hear back from the financing place took a while but they took care of me when we finally did so overall great dealership. Ace took care of all the financing and Antonio took care of making sure I knew what I needed to. More
Amazing Service! My salesman was very helpful. He was every informative, answered all my questions. Went over the car 3 times just so I can have a better understanding My salesman was very helpful. He was every informative, answered all my questions. Went over the car 3 times just so I can have a better understanding of what I was working with. He was very professional! The finance manager was awesome!! He was able to get me great coverage at an amazing price. I was very pleased! Great experience overall!!! Jenn More
Thank you Boston VW My lease was coming to an end and I needed guidance on the next step. Having met Bill Burns a year prior, I requested to work with him because he left My lease was coming to an end and I needed guidance on the next step. Having met Bill Burns a year prior, I requested to work with him because he left a positive impression on me. Working alongside Mr. Burns, he was patient, kind, and informative throughout the whole process. He helped make the experience fun and pleasant. It is reassuring to know how reliable Mr. Burns is, (and the team at Boston VW) he is there to promptly respond to any questions or concerns. Boston VW provides a friendly and open atmosphere. Everyone was welcoming, supportive and helpful. I’ve been loving the 2018 Tiguan, which I drive mostly to escape the city. It’s been perfect driving it to the mountains, and the beach. This is now my third Tiguan (2009, 2015, 2018) and I am sticking with Boston VW for my next. More
Josh Dupre Highly recommend this dealership and salesman Josh Dupre. Josh is easy to deal with and very knowledgable. It was a pleasure. Call Josh, he is terrifi Highly recommend this dealership and salesman Josh Dupre. Josh is easy to deal with and very knowledgable. It was a pleasure. Call Josh, he is terrific! He tells me all the sales people are wonderful, and I get the sense he is right. This is a good place. These are great cars and the ones on the lot are well-cared for: most of the used cars were leased through the dealership and got serviced there, so buy one of these used cars, and you have the service records too. I got a two year, 24,000 mile warranty with my "new" 2015 Tiguan and I couldn't be happier. The price on line, especially when they have dropped the price, is "the price" - not much room to haggle - but the price is really competitive, so that keeps it simple. The service was great and I look forward to maintaining my little gem through Boston VW for years to come. More
Excellent experience From the moment we arrived at the dealership to test drive a particular vehicle we were treated with respect. The car we wanted to see was ready and From the moment we arrived at the dealership to test drive a particular vehicle we were treated with respect. The car we wanted to see was ready and waiting for us. Our salesperson Ron was courtiers and prompt. Overall a great experience. The Finance manager is right to the point, extremely effecient and effective. More
Sales Person Was Great I had the most easiest sales process at boston VW I traded my car got a great value for it and bought a new Tiguan and my sales person never made me f I had the most easiest sales process at boston VW I traded my car got a great value for it and bought a new Tiguan and my sales person never made me feel like I was making a bad decision it was my first time in and it was worth it. More
Gotta love Neil Couldn't have asked for a more thorough or genuine experience. I bought my first car (that I'm paying for) here a few weeks ago and I am very happy wi Couldn't have asked for a more thorough or genuine experience. I bought my first car (that I'm paying for) here a few weeks ago and I am very happy with it so far. Neil is a no games kind of guy. He's a family man so he understands budgeting and he truly wants to get you the best deal that he can. When it came time to finally get my car after all the paperwork, they used a service to deliver it to my town hall (since I live in Maine) and Neil made sure to bring the proper paperwork and even extra screws to put the plates on. He prides himself on maintaining relationships with his clients so much so that he even sends birthday and Christmas cards. Safe to say he's invited to Thanksgiving! More
Neil Peabody was great! Came into Boston Volkswagen looking for a new lease and had the best experience anyone could ask for. Ended up getting a top of the line brand new Jet Came into Boston Volkswagen looking for a new lease and had the best experience anyone could ask for. Ended up getting a top of the line brand new Jetta for significantly less than I was paying for a previously leased Jetta all because of Neil and their staff. They were extremely flexible, friendly, and did whatever they needed to do to make sure I got the car I wanted at a really good price. Would highly recommend anyone interested in getting a new Volkswagen to go see Neil! More
Perfection in every possible way Had a miserable experience at another dealership. Contacted Boston Volkswagen and Neil Peabody and his team went above and beyond to ensure I left Had a miserable experience at another dealership. Contacted Boston Volkswagen and Neil Peabody and his team went above and beyond to ensure I left with the exact car, at the exact deal their competitor could not meet. I would highly reccomend this dealership even if you're considering a discussion of owning a Volkswagen. -Matt More
Drama free car buying experience I needed a new car. Boston Volkswagen arranged a test drive for us. Ray Rocha was very knowledgeable and answered our questions. When it came time to I needed a new car. Boston Volkswagen arranged a test drive for us. Ray Rocha was very knowledgeable and answered our questions. When it came time to discuss purchasing options Ray and the staff went through all the lease/finance options. Negotiations on price were fair Post purchase Ray arranged registration and helped set up my insurance. A generally positive experience. More