Boston Volkswagen

We agreed on a price by email (best lease offer of the 3 dealerships I checked out). Went there on a Thursday night to sign everything, and picked up the car on Friday night. Couldn't have been easier. dealerships I checked out). Went there on a Thursday night to sign everything, and picked up the car on Friday night. Couldn't have been easier. More

I have been with this Watertown VW branch for apporx 3 years. I am the type of person that typically gets frustrated when dealing with auto repairs.- but not here. Armando has been great and takes his t years. I am the type of person that typically gets frustrated when dealing with auto repairs.- but not here. Armando has been great and takes his time with me. I always feel comfortable with the services that I receive. The work is completed in a timely manor and accommodations are always met in order to keep me from any inconveniences. I am very pleased with this dealership and would highly recommend VW Watertown to family and friends. More

I have needed a lot of repairs on my Golf ever since moving to Boston 3 years ago. I thought often about getting rid of my car due to the amount of repairs it has needed. When I first moved to Boston, I moving to Boston 3 years ago. I thought often about getting rid of my car due to the amount of repairs it has needed. When I first moved to Boston, I went to another dealership, but the service reps there were not helpful and tried to sell me services I did not need. Then, I came to Boston VW and have been incredibly impressed by the service department. In particular, Mike Dacruz has been incredible in helping me make informed decisions about my car. He has given me much needed peace of mind when I have been under stress due to repair costs. I can honestly say that Mike's exceptional service and genuine kindness has kept me coming back to Boston VW when my car has problems. I feel good about taking my car to a place where I know they have my best interests in mind and are not simply trying to make money off of me. As a result, I continue to be a loyal customer. More

I came in with a lease that was expiring and not 100% sure what to do. Hamil was very patient with me over the phone and in person with my bazillion questions. His patience, thoroughness, and follow th sure what to do. Hamil was very patient with me over the phone and in person with my bazillion questions. His patience, thoroughness, and follow through made me feel so confident that I stuck with a VW. He was able to understand what I really needed, and offer upgrades, but NOT push me to getting things that were not important to what i needed in a car. Jose i only worked with briefly with my paperwork, plates, etc...but he went above and beyond to make sure I could get everything done while I was there for the transfer! More

Great service, knew which car I wanted to purchase and there was no hassle, took my trade-in and we had a deal! Overall a great experience with everyone I dealt with. there was no hassle, took my trade-in and we had a deal! Overall a great experience with everyone I dealt with. More

I gave Boston VW high ratings because the experience was fantastic. I am not a person who is interested in haggling and all that, and I didn't even feel like I had to here. Mike was friendly as soon as we fantastic. I am not a person who is interested in haggling and all that, and I didn't even feel like I had to here. Mike was friendly as soon as we walked in, and Chris did a great job helping me finance the vehicle. I feel very safe in my pre-owned Jetta, and can't thank Boston VW enough for a great car! More

Martin Lugo is an extremely competent salesman. He is knowledgeable of his product and able to answer the many questions we asked him. He is professional, made time for us during his very busy schedule, knowledgeable of his product and able to answer the many questions we asked him. He is professional, made time for us during his very busy schedule, accommodated our schedules, and is friendly and a pleasure to deal with. He worked very hard to make buying and adjusting to a new car a less stressful, and even enjoyable experience. Jose Feliciano, in charge of some of the paperwork regarding the transaction, was also very professional and friendly. Both salesmen stayed late to close the deal. More

Stavros provided to us excellent customer service. We were very pleased with his promptness, friendliness and professionalism. We would definitely recommend him to our friends. were very pleased with his promptness, friendliness and professionalism. We would definitely recommend him to our friends. More

Our experience with Boston VW was great and Paul and Jose, the finance manager, were super to work with. Paul and Jose as well as the Manager went out of their way to assist us in purchasing our 2012 4- Jose, the finance manager, were super to work with. Paul and Jose as well as the Manager went out of their way to assist us in purchasing our 2012 4-door 2.5L Golf. We came to Boston VW after having an absolutely horrible experience at another dealership, trying to sell us a car we did not want. We walked out. So we were a little hesitant in going to Boston VW. We test drove the Golf in January 2012 and were not ready to buy at that time. But we told Paul we would be back. And so we did, two months later. At the time, we thought we were going to purchase the TDI model, but then realised it was a bit above what we wanted to spend. That's when Paul and team went into action and worked their magic with the price and the financing. The price was fantastic and the interest rate came in much lower than we anticipated. Best of all, their was no pressure, just answering our questions and giving us options Boston VW also has an excellent range of vehicles. Thank you Paul and everyone at Boston VW!! We will back soon to buy that second car that we talked about! More

I had a great experience with Boston Volkwagen when needing to purchase a car with only a short period of time to work with. I new what I wanted and the price that I was looking to spend, and Gavin was needing to purchase a car with only a short period of time to work with. I new what I wanted and the price that I was looking to spend, and Gavin was very accomodating and worked with me very carefully to ensure that I would be satisfied with the end result. I would definitely recommend Boston Volkwagen, especially Gavin, to anyone looking to purchase a new or used Volkswagen. They have great service, and more importantly, prices! More