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Bonneville and Son Chrysler Dodge Jeep Ram
Manchester, NH
3,330 Reviews
New Hampshire's largest Chrysler Dodge Jeep Ram dealership, DealerRater Dealer of the Year and Better Business Bureau (BBB) A+ Rated Business, putting us in the top 10% of the nation's dealers for customer sales and satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,330 reviews
November 02, 2021
Was by far the best experience I have had buying a car. Excellent customer service. Bonneville and sons is my dealer of choice. I for sure will be back next time I need to purchase a vehicle Excellent customer service. Bonneville and sons is my dealer of choice. I for sure will be back next time I need to purchase a vehicle More
by nhwinej
Employees Worked With
November 01, 2021
Rick Goulette provided the most stress - free vehicle buying experience I have ever had. He beat the local competition on $ toward my trade in. He is very approachable, no-nonsense & no pressure which i buying experience I have ever had. He beat the local competition on $ toward my trade in. He is very approachable, no-nonsense & no pressure which is important as a woman buying a pickup truck alone. It was a streamlined, hassle-free process. HIGHLY RECOMMEND More
by Jeep1178
Employees Worked With
October 27, 2021
I'll be honest, due to a prior experience, I was not going to go back to Bonneville and Sons. Because of Tim Hogan, I did go back and would definitely recommend his service to anyone. He reached out to going to go back to Bonneville and Sons. Because of Tim Hogan, I did go back and would definitely recommend his service to anyone. He reached out to me a couple of times on routine sales calls and when I was ready for a new car purchase, I decided to call him and discuss my issues. He listened to my concerns, we set an appointment, and it was a done deal. He worked with my needs and did the legwork and sold me the vehicle I needed. He was very kind and pleasant and made buying a car a pleasant experience. Thank you Tim! More
by raxelson714
Employees Worked With
October 27, 2021
Great dealership. Would recommend to friends and family. I have purchased several vehicles from Bonneville and will continue. I have purchased several vehicles from Bonneville and will continue. More
by christine.ducharme
October 13, 2021
Wow! It is so much easier to pull the trigger on such a significant purchase as a 2500 Series SCA Performance Black Widow when working with a professional like Todd Oswald. From the introduction to the poi significant purchase as a 2500 Series SCA Performance Black Widow when working with a professional like Todd Oswald. From the introduction to the point where I was signing for the loan, Todd cared for what was important to me and represented himself and Bonneville and Sons as a team that is at the pinnacle of their game, offering the best products and services along the way. Thank you to Todd and the team for making my stop at Bonneville worthwhile. Love my truck! More
by cra1969
October 09, 2021
Easily the best truck leasing experience I've had. Rick and Josh were friendly, knowledgeable, and made the process quick. No games. Great experience. and Josh were friendly, knowledgeable, and made the process quick. No games. Great experience. More
by 08ministock
October 08, 2021
Can’t describe enough how professional, knowledgeable, experienced, honest and pleasant Ron is. Very dedicated too. Loving every car purchase with Ron. experienced, honest and pleasant Ron is. Very dedicated too. Loving every car purchase with Ron. More
by Maya
September 28, 2021
Absolutely the worst customer service in the industry. I went in to have warranty work done in order to pass inspection. My car came with a lifetime warranty which on paper sounds great until they give you went in to have warranty work done in order to pass inspection. My car came with a lifetime warranty which on paper sounds great until they give you every excuse why things aren’t actually covered. This time I called Chrysler directly myself to check on a particular job only to find out that the service tech never actually asked for coverage on it. They, the dealership that is, are the ones that decide how the part has “failed”. After telling me that to replace a simple light wire housing would cost over $250 I said no thanks I will pick the car back up. Got to the dealership and was told that I owed $260 for diagnostic work. What?! You didn’t do anything, I already had that wire out and sitting on the passenger seat. The other work that I had them check for warranty coverage did not require anything more than putting it up on a lift to evaluate the same way my mechanic that sent me there did. The service manager heard me refusing to pay the $260 and I stated that I have a deductible of $150. He went in his office, looked up my history and said I will charge you just the $130 for half of the labor time to which I agreed. He then tells me that when I receive the survey of service from Chrystler to give them 10 stars. I replied, not a chance. I caught you in a lie, you are way over charging me, and this is not the first time with horrible service I have had here. He then gets in my face, literally and tells me that the only time I come in is for warranty work and he knows for a fact that I go elsewhere for oil changes. Well yeah, I’m not dumb and I won’t be ripped off. He continued to argue with me and when I told him to go back to his office (and yes I swore) he came back out in my face and said “what did you say to me?” I replied, what are you going to do, hit me? And he said you’re not worth the time. I may be a woman but I’m not stupid and I won’t tolerate being screwed over. Mind you you they have in past service work on my vehicle had my car in and out of the garage for three solid months. I grew up in the car industry and I can honestly say this is by far the worst customer service department there is in NH Traveling the extra 30 minutes to another Mopar dealer will be my pleasure More
by Nltnail
Employees Worked With
Other Employees :
The service managers name is not listed on the web site
