Boniface Hiers Kia

Out with the old This was the third time I went in with my car, this last time it was going to cost way to much to fix so Dave sent me to Jessica who is absolutely This was the third time I went in with my car, this last time it was going to cost way to much to fix so Dave sent me to Jessica who is absolutely amazing. She took me and my daughter for a test drive and detailed every part of the car. She was so awesome and I was so pleased at how helpful, polite and sweet she was. Barry is so great he worked magic to get my payments lowered and I couldn't ask for anything more. Left with a new car and lower payments. Thank you Dave, Jessica and Barray for helping me get into a great car😊😊 More

Caught them lieing If I could give 0 stars I would. The service department is run by liars. They scratched up my paint said they would fix it and 3 weeks later are now d If I could give 0 stars I would. The service department is run by liars. They scratched up my paint said they would fix it and 3 weeks later are now denying the repair. I documented everything. 7-2-16 Left message about damage 7-3-16 Left message about damage 7-5-16 no call backs , went to Boniface talked to Tiger and Rob. Rob told me to go to Imperial Body Masters. To get an estimate and timeline for repairs, they would take care of me. 7-5-16 Went to Imperial Body Masters. Bob told me "the car needs to be polished and may need to have the hood and trunk painted". That I would need "to get in touch with Boniface to schedule the repairs and work out a rental." 7-12-16 Called Imperial to check on status. Bob said " need to call Kia to schedule" 7-12-16 Called Boniface Kia , Tiger (service rep) refered me to Robert "he has taken case" Tiger took my number said Robert would call me. 7-13-16 No Call back, Called Boniface Kia was told " Robert not IN" I left message with front desk 7-14-16 No Call back, Called Left Message on Voice mail 7-15-16 No Call back . Call Boniface Kia was told Rob is on lot , I (Tiger)will page him , Rob did not pick up and call went to Voice Mail. 7-18 No Call back. Left Message on Voice Mail 7-19 No Call Back. Left Message with Front Desk 7-20-16 No Call Back. Called, Rob answered " body shop informed that they told you it was not Boiniface Kias fault, and they will not pay for the repairs." (I was never told that). 7-20-16 Called General Manager (Ron) told him of details. Made appointment to come by next day at 12:30pm 7-21-16 Meet with Rob, Ron and Bob form Imperial. Rob and Ron denied any damages. Ron then said" We will make up the difference for repairs on future work" . Then Ron clarified that he meant they would repair the work for a reduced rate. I informed him that made little sense as its a brand new car and I did only want the paint fixed. He then back tracked and said they would pay for nothing. Rob admitted he was wrong about the body shop telling me Boniface was not responsible. Rob admitted he was wrong for not returning any of my messages. Ron then made it a BIG issue that I had told him that Boniface Kia detailed my car in the phone conversation that I had with him the previous day. Ron was adamant that I said they detailed the car (over 3x told me I said it). I informed him that Boniface Kia records all of its phone conversations ( they make an announcement the call is recorded when you call them). Let's all go listen to the call ( I had caught him in bold face lie). I was then yelled at to get off the lot. I informed them Just go call the Police. 7-21-16 Left Message for Owner AJ Hiers to call me back More

Great service I have always been treated like I matter. Their waiting area is very nice too. They go out of their way to make sure I always leave happy. I have always been treated like I matter. Their waiting area is very nice too. They go out of their way to make sure I always leave happy. More

Boniface-Hires Kia Buying Experience Ron W. and the entire Boniface-Hires team worked very hard with me to put me in a new Kia Soul, at a price and financing arrangement I was comfortable Ron W. and the entire Boniface-Hires team worked very hard with me to put me in a new Kia Soul, at a price and financing arrangement I was comfortable with. I was originally intending to buy a late-model pre-owned vehicle from one of the other dealers in my area, but when the Soul's financial package was presented to me, I realized that this was an offer I couldn't afford -not- to accept. The Soul is a dream to drive, and I will gladly recommend Boniface-Hires Kia to anyone looking for a quality dealership to purchase their new vehicle from. More

Sorento service I arrived a few minutes before my appointment. Things went smoothly and my service was performed promptly and then they cleaned my car. Very happy wit I arrived a few minutes before my appointment. Things went smoothly and my service was performed promptly and then they cleaned my car. Very happy with the service I recieved. More

I was so nervous!!! Today I went to Boniface just to test drive and take a look at some options of new cars. My sales person Sandi Matkowski was absolutely FABULOUS!! S Today I went to Boniface just to test drive and take a look at some options of new cars. My sales person Sandi Matkowski was absolutely FABULOUS!! She immediately put me at ease with this whole process of purchasing a new car. It has been 9 years since my last car purchase and j couldn't have asked for a sweeter person! Sandi' s knowledge of the inventory in'stock and evey option available for each model was unbelievable! Through each step of purchasing this car Sandi was so helpful and r ally put my mind at ease. We test drove 2 vehicles, and I chose the Forte model which I felt had the best rating and options that suited my needs. There was no pressure whatsoever from Sandi or any of the others that I had interacted with there today. A very pleasant experience. If you're looking to purchase a new vehicle please consider seeing Sandi...you won't be disappointed!! More

Kia Soul Great sales person.. Sandi is explained everything about vehicle went out of her way help me understand how everything worked, no problems. Mike brown Great sales person.. Sandi is explained everything about vehicle went out of her way help me understand how everything worked, no problems. Mike brown was good in the dreaded finace room. No hi pressure to sals. Liked that also. More

Great customer service Great customer service, I love my car, recommend extended warranty when buying a used car. They washed my car when work was done. Took me to work. Great customer service, I love my car, recommend extended warranty when buying a used car. They washed my car when work was done. Took me to work. More

Purchase I just purchased a new Sorento and a new Forte. The dealership was extremely helpful in getting the deals done. Great staff and sales staff. I just purchased a new Sorento and a new Forte. The dealership was extremely helpful in getting the deals done. Great staff and sales staff. More

Efficient, no hassle and friendly process from the welcome through driving off the lot with the new car. There were no high pressure salesmen or gimmicks. People very friendly and caring. I wi from the welcome through driving off the lot with the new car. There were no high pressure salesmen or gimmicks. People very friendly and caring. I will definitely consider this dealership for my next car purchase. More