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Bondy's Nissan - Service Center

Dothan, AL

4.7
419 Reviews
Call Service Center (334) 794-6736

419 Reviews of Bondy's Nissan - Service Center

Sort by
August 17, 2023

I called to get my car in for a recall, they got me right in with no problem. Had checked and done in just over and hour. More

by JEAN_6961452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shae Bruce
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Aug 22, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a positive review. We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! -Brittany Martin, Owner Loyalty Manager

August 17, 2023

Making the service appointment was quick and easy. Our Service Advisor was very effective. Will definitely be back. More

by SSALTERBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason
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Aug 22, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us a review! We appreciate your kind comments very much! We look forward to seeing you on your next visit! -Brittany Martin, Owner Loyalty Manager

August 17, 2023

I don’t think you want me to be honest, the experience was not good More

by KELWOOD1967
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their name
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Aug 22, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at (334) 794-6736 so we can assist you further. -Brittany Martin, Owner Loyalty Manager

August 17, 2023

Great customer service. Very friendly. Excited about making sure each customer has a place to sit and wait for their vehicle to be completed. I love bringing my vehicle to B More

by LOVEHASME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us such an awesome review! We're happy to hear you had such a positive experience with our team! We look forward to taking care of our customers and getting them back on the road! We look forward to working with you on your next visit! Thank you again! -Brittany Martin, Owner Loyalty Manager

August 17, 2023

Binds Nissan provided great customer service and got my vehicle in and out in one day. More

by KCOKER28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 22, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are so happy we were able to provide you with great customer service on your last visit! We look forward to working with you in the future! -Brittany Martin, Owner Loyalty Manager

August 16, 2023

I like the fact that I received my vehicle in the same way I brought it in. Clean. Also, they were able to get the job done in and out as promised. More

by MSREP62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us a positive review! Returning the vehicle in the same condition we received it is a goal of ours! We are so happy this was your experience. We look forward to working with you in the future. -Brittany Martin, Owner Loyalty Manager

August 16, 2023

Top notch service and professional service representatives. Each interaction with Bondy’s Nissan is a pleasure. More

by MRBREAZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Bondy's Nissan responded

Thank you so much for this awesome review! We look forward to sharing this with our team! If there is anything we can do before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

Very great dealership. Sales and service have been professional and the service has been very good. More

by melandjohncoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are so happy that we have been able to earn 5 stars from you for sales and service! We look forward to continuing to work with you in the future! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

Exceptional service from arrival to departure. Gracious, kind, considerate, knowledgeable, respectful, efficient and very helpful. More

by BREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Bondy's Nissan responded

Thank you so much for this amazing review! Your kind words mean so much to us! We look forwarrd to sharing this with the team! If there is anything we can do for you before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

EDIT: I upgraded rating to four stars due to dealership reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't under More

by HAWKDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We cannot be sure on your specific situation but usually a repair around $40 is under the deductible for the extended warranty. If the extended warranty company denied the claim we would have to reach out to them for an explanation on the denial. We are happy to look further into this if you would like to reach out to your advisor! If there is anything we can do to assist you feel free to reach out. -Brittany Martin, Owner Loyalty Manager

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