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Bondy's Nissan - Service Center

Dothan, AL

4.7
420 Reviews
Call Service Center (334) 794-6736

420 Reviews of Bondy's Nissan - Service Center

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September 02, 2023

Last visit for oil change scheduled 2:30pm. Not completed until 5:00pm. Speed of service warranted poor rating. Very disappointing. First negative experience since buying vehicle. More

by AUFEZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We always strive to get customers in and out in a timely manner and we sincerely apologize that you did not meet your expectations. We hope to get the opportunity to improve your experience in the future! -Brittany Martin, Owner Loyalty Manager

September 01, 2023

I had an emergency with a tire loosing air while traveling, and I stopped at my dealer in Dothan and was helped immediately with a new tire More

by BROWNRENATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Bondy's Nissan responded

Thank you for taking the time to share your experience! We are happy we were able to assist getting you back on the road! We are here to help anytime you are around Dothan! -Brittany Martin, Owner Loyalty Manager

August 30, 2023

Best dealership I've purchased from. All the personal are friendly and helpful. It is a pleasure doing business them. More

by RICKYCREECH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Bondy's Nissan responded

Thank you so much for this review! We are flattered! We look forward to working with you and your vehicle for years to come! -Brittany Martin, Owner Loyalty Manager

August 30, 2023

I was a work in battery change, took 3 hours. Which , I expected. However, I didn't expect to drive down the road with an open hood! More

by TERESAW1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I never saw any of these employees listed above
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Sep 03, 2023 -

Bondy's Nissan responded

We appreciate you bringing this experience to our attention. We are happy that we were able to get you worked in and get your battery replaced. We sincerely apologize that the hood latch was not secure and we will pass along this information to our team to insure this issue does not happen again. If there is anything else you need please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 30, 2023

Employees are so kind and professional. Always a great experience. The prices are fair and the work is completed in a timely manner. More

by Ragan.Chasity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to write us a review. We are so happy we were able to provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

August 30, 2023

Customer service was very friendly and courteous. I dropped my car off on my way to work and picked it back up at lunch. Smooth sailing here. More

by SCOLLINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in and out. Didn't catch any names.
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Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us this 5 star review! We are happy we were able to provide you with a smooth visit. If there is anything you need before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 29, 2023

First time in for service. Staff was pleasant. Facilities were adequate, but felt like customers were hidden in back. More

by CDBFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayson and MyKenzie
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Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We definently don't want you to feel hidden in the back! We do have a secondary waiting area if you would like us to show that to you next time! We hope you have a great day! -Brittany Martin, Owner Loyalty Manager

August 27, 2023

Tire rotation service partially done only to drivers side only! Return visit for completion. WOW! More

by JEROMEHIGHTOWER670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayson Allen (Call Cntr.) Great svc!
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Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your visit. We regret to hear that your experience with us was not a more positive one. We apologize for the inconvenience this caused but we are glad we were able to get the vehicle right in and taken care of. If there is anything else we can do for you please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 27, 2023

Customer service was very friendly and courteous. The wait wasn’t long and I appreciate that More

by MJORDAN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us this review! We value our customers time and try to take care of our customers quickly and efficiently! We are happy we were able to get you taken care of and back on the road! -Brittany Martin, Owner Loyalty Manager

August 27, 2023

Went to local Bondy's Nissan dealership with a dead battery and they sold me a new one. Good service. More

by ELLIOTT0049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are happy we were able to get your battery taken care of! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

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