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Bondy's Nissan - Service Center

Dothan, AL

4.7
414 Reviews

414 Reviews of Bondy's Nissan - Service Center

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January 20, 2025

Great service and friendly staff. I was very pleased with sale and servicing of vehicle. More

by claypaul530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Thank you Bondy's Nissan for keeping my Nissan in tip top shape. You all are the best! More

by RSHELLEY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Bondy's Nissan responded

Thank you for your kind words! We're thrilled to hear that your Nissan is in tip-top shape. It's always a pleasure to serve you, and we truly appreciate your trust in Bondy's Nissan. Drive safe, and we look forward to seeing you next time! -Brittany Martin, Owner Loyalty Manager

January 05, 2025

Took us without an appointment from another dealership. They were very friendly and thorough. They even vacuumed the car. More

by BRIAN345150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bondy's Nissan responded

Thank you so much for your thoughtful review! We're happy we were able to assist you and provide a friendly and thorough experience. We truly appreciate your kind words and look forward to working with you again in the future. -Brittany Martin, Owner Loyalty Manager

January 04, 2025

Great service and don't have no long waiting time also they are so friendly and helpful. More

by JOYCE60KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bondy's Nissan responded

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our friendly service and quick turnaround time. Providing a great experience for our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future. -Brittany Martin, Owner Loyalty Manager

January 01, 2025

Good service easy to set up and always a call asking for feedback and concerns More

by JEREMY.FOSSUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bondy's Nissan responded

Thank you for taking the time to share your experience with us! We’re glad to hear you found our service easy to set up and appreciated our follow-up calls for feedback and concerns. Your input helps us improve and continue providing the best service possible. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know. We look forward to serving you again in the future! -Brittany Martin, Owner Loyalty Manager

January 01, 2025

Reliable, dependable service center. Been using this service facility since 2005 they have went above and beyond my expectations to accommodate me. I would recommend them to work on any More

by LOUIEWAYNE4724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Lemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bondy's Nissan responded

Thank you so much for your wonderful 5-star review! We're honored to have been your trusted service center since 2005. It's our pleasure to go above and beyond to accommodate you, and we're thrilled to hear that our efforts have met your expectations. Your recommendation means the world to us, and we look forward to continuing to provide you with reliable and dependable service for all your car and truck needs. If there's anything we can assist with in the future, please don't hesitate to reach out! -Brittany Martin, Owner Loyalty Manager

December 30, 2024

Service department took 5 hours to replace a thermostat. 3 hours two days before to diagnose the problem. More

by RSALIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Bondy's Nissan responded

Thank you for your feedback. We apologize for any inconvenience caused by the time it took to complete the repair, and we appreciate your understanding. We're pleased that we were able to complete the repair within the timeframe we quoted. Our team took the necessary time to properly diagnose and replace the thermostat to ensure everything was working as it should. We truly value your patience and trust in our team. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help! -Brittany Martin, Owner Loyalty Manager

December 30, 2024

I would have give a perfect rating failed to put windshield washer fluid in reservoir & did not reset wheel maintenance other flashing across dash after I told them the tires had been rotated by Jim More

by NANCYH5284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Bondy's Nissan responded

Thank you for your feedback and for letting us know about these details. We appreciate your honesty and will use this as an opportunity to improve our service. We hope to provide an even better experience for you in the future! - Brittany Martin, Owner Loyalty Manager

December 24, 2024

Excellent customer service. Waiting room and all associates on point. Recommend getting car from dealership. More

by YMCBRIDE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Bondy's Nissan responded

Thank you for your feedback! We're glad you appreciated the excellent customer service and our waiting room experience. If there’s anything we could do to improve to a 5 star rating please feel free to reach out! We look forward to working with you on your next visit. -Brittany Martin, Owner Loyalty Manager

December 22, 2024

Great service, nice atmosphere, service adviser kept me appraised of everything they were doing and made sure I was aware of any charges before performing any work More

by JEFFANDLAURA.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Bondy's Nissan responded

Thank you for the wonderful feedback! We're glad you enjoyed the service and atmosphere. Keeping you informed and ensuring transparency is always our priority. We look forward to serving you again! -Brittany Martin, Owner Loyalty Manager

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