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Bondy's Nissan - Service Center

Dothan, AL

4.8
404 Reviews

404 Reviews of Bondy's Nissan - Service Center

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December 21, 2024

I have had my Rogue for a long time. One of the best cars I have ever had. More

by WVHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

OMG! I couldn’t have asked for a better sales person than Steve W. He was kind and ethical. He treated me with the utmost respect and didn’t rush me throu More

by lsimplified2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bondy's Nissan responded

Thank you Leslie for your kind and enthusiastic review of Steve and Bondy's Nissan! Steve's customers always report an excellent experience with him and we are so glad that you felt the same way! Congrats on your new vehicle! - Mary Baker, Customer Service Manager @ Bondy's Nissan.

December 13, 2024

Excellent service. First time I brought my car to your place but was greatly impressed. More

by revnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Bondy's Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience during your first visit. It was our pleasure to assist you, and we hope to see you again for any future car care needs. Drive safe! -Brittany Martin, Owner Loyalty Manager

December 04, 2024

Normal new vehicle “first time warranty maintenance” visit. Asked if someone could check a blemish on the front of the hood that has been there since I accepted the vehicle at purchase, assumed I could More

by KC97MECH
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bondy's Nissan responded

Thank you for sharing your feedback. We’re sorry to hear about your experience during your first maintenance visit and the frustration it caused. We understand how disappointing it must have been to not have the blemish addressed as you expected. Your concerns are important to us, and we regret that we didn’t meet your expectations in this instance. Our goal is always to make the service process seamless for our customers, and we appreciate your input as it helps us identify areas where we can improve. If you’d like to discuss this further or if there’s anything we can do to assist you now, please don’t hesitate to reach out to us directly. Thank you for giving us the opportunity to care for your vehicle, and we hope to provide a better experience in the future. -Brittany Martin, Owner Loyalty Manager

December 01, 2024

In my opinion, Bondy’s service department is the only serious choice for routine and emergency maintenance. The work I performed always exceeds expectations, but it’s the genuine customer care from the s More

by CANGSCHRAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Dec 04, 2024 -

Bondy's Nissan responded

Thank you for your wonderful feedback! We’re honored to be your go-to choice for both routine and emergency maintenance. It means the world to us that our team's genuine care and commitment to excellence keep you coming back. We truly value your loyalty and look forward to continuing to exceed your expectations. We love having you as part of the Bondy’s family! -Brittany Martin, Owner Loyalty Manager

November 28, 2024

Quickly diagnosed and scheduled for repair after the part was received. Vehicle was in the service department for less than an hour as promised. More

by KEVIN@KEVINMCPHERSON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Bondy's Nissan responded

Thank you for your 5-star review! We're thrilled to hear that we could diagnose and repair your vehicle quickly and efficiently. Providing prompt, reliable service is our top priority, and we're glad we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Safe travels! -Brittany Martin, Owner Loyalty Manager

November 24, 2024

My appointment was at 1000 for an oil and filter service. Service was completed in a timely manner. I have all the service performed at Nissan. I would recommend Bondy Nissan for service. More

by EBLUDSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bondy's Nissan responded

Thank you for your 5-star review! We’re so glad to hear that your oil and filter service was completed promptly and that you trust us with all your service needs. Your recommendation means the world to us, and we look forward to continuing to provide you with excellent care at Bondy Nissan! -Brittany Martin, Owner Loyalty Manager

November 22, 2024

Love the way they work with my schedule. Great affordable friendly service. Use for all of my service work. More

by BAMAHOUSE1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Lemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bondy's Nissan responded

Thank you so much for your 5-star review! We're thrilled to hear that our team was able to work around your schedule and provide you with friendly and affordable service. It’s always our goal to make service work as convenient and pleasant as possible for you. We truly appreciate your support and look forward to serving you again in the future! -Brittany Martin, Owner Loyalty

November 20, 2024

The service department provided accurate, knowledgeable, and professional service. At this present time, I am pleased with the service. More

by PAULETTE.SKIPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bondy's Nissan responded

Thank you for taking the time to share your feedback! We're happy to hear that you were pleased with the service provided by our team. We are always striving to deliver the best possible experience for our customers, and your comments help us know where we’re excelling. We value your input and hope to earn a 5-star rating from you in the future. If there's anything specific we can do to improve or make your next experience even better, please don’t hesitate to reach out. -Brittany Martin, Owner Loyalty Manager

November 15, 2024

Everything was done to my well to my satisfaction. And it was all completed wan hour. More

by FORTEANDREWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Bondy's Nissan responded

Thank you for your kind feedback! We’re thrilled to hear that you were satisfied with the work and that we could complete everything efficiently. Customer satisfaction and timely service are our top priorities, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. -Brittany Martin, Owner Loyalty Manager

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