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Bondy's Nissan

Dothan, AL

4.8
743 Reviews
Here at Bondy's Nissan, it is our mission to be the automotive home of drivers in the Dothan, AL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Nissan models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Dothan.
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3693 W Main St

Dothan, AL

36305

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Showing 743 reviews

August 30, 2023

I was a work in battery change, took 3 hours. Which , I expected. However, I didn't expect to drive down the road with an open hood! More

by TERESAW1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I never saw any of these employees listed above
Sep 03, 2023 -

Bondy's Nissan responded

We appreciate you bringing this experience to our attention. We are happy that we were able to get you worked in and get your battery replaced. We sincerely apologize that the hood latch was not secure and we will pass along this information to our team to insure this issue does not happen again. If there is anything else you need please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 30, 2023

Employees are so kind and professional. Always a great experience. The prices are fair and the work is completed in a timely manner. More

by Ragan.Chasity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to write us a review. We are so happy we were able to provide you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

August 30, 2023

Customer service was very friendly and courteous. I dropped my car off on my way to work and picked it back up at lunch. Smooth sailing here. More

by SCOLLINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in and out. Didn't catch any names.
Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us this 5 star review! We are happy we were able to provide you with a smooth visit. If there is anything you need before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 29, 2023

First time in for service. Staff was pleasant. Facilities were adequate, but felt like customers were hidden in back. More

by CDBFIELDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayson and MyKenzie
Sep 03, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We definently don't want you to feel hidden in the back! We do have a secondary waiting area if you would like us to show that to you next time! We hope you have a great day! -Brittany Martin, Owner Loyalty Manager

August 28, 2023

Once the vehicle is accepted by the customer, I feel we should be dealing with finance and the manager. Sales manager wasn't seen until the sale was finaized. To much time wasted with the sales person havi More

by KEVINDFLANAGAN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Aug 31, 2023 -

Bondy's Nissan responded

Hello Kevin, we appreciate you taking the time to leave us this feedback and for letting us know how we can improve. We hope you will consider us again in the future to show you we value your time and business! - Mary Baker, Customer Service Manager

August 28, 2023

Our over all experience was great! Everyone was very nice and helped us to get what we wanted. More

by AMANDASMITH1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalimah Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Bondy's Nissan responded

Amanda, we're happy you found our staff to be so supportive during your experience here at Bondy's Nissan, Inc..Thank you for taking a moment to share your kind words! - Mary Baker, Customer Service Manager

August 27, 2023

Tire rotation service partially done only to drivers side only! Return visit for completion. WOW! More

by JEROMEHIGHTOWER670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayson Allen (Call Cntr.) Great svc!
Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your visit. We regret to hear that your experience with us was not a more positive one. We apologize for the inconvenience this caused but we are glad we were able to get the vehicle right in and taken care of. If there is anything else we can do for you please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 27, 2023

Customer service was very friendly and courteous. The wait wasn’t long and I appreciate that More

by MJORDAN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us this review! We value our customers time and try to take care of our customers quickly and efficiently! We are happy we were able to get you taken care of and back on the road! -Brittany Martin, Owner Loyalty Manager

August 27, 2023

We had a great experience at Bondys Nissan. The sales team was knowledgeable and very helpful. More

by JENJENRX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K.T. Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Bondy's Nissan responded

Congrats on your new Nissan! We appreciate you shopping local with us at Bondy's Nissan in Dothan, AL! We hope you have many miles of smiles in your new Rogue! - Mary Baker, Customer Service Manager

August 27, 2023

Went to local Bondy's Nissan dealership with a dead battery and they sold me a new one. Good service. More

by ELLIOTT0049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are happy we were able to get your battery taken care of! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

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