Bob Wade Autoworld

Exceptional service after sale In December, I found a used truck that I liked on the Bob Wade website. I live in Chesapeake, Virginia which is more than 200 miles away. After revi In December, I found a used truck that I liked on the Bob Wade website. I live in Chesapeake, Virginia which is more than 200 miles away. After reviewing Bob Wade's website, I saw that their reputation was impeccable. Derek Pyburn (Internet associate) and I negotiated price and we agreed on a price then I set out to Harrisonburg with my wife. Derek got me all set up with Chris Hyte (Sales associate). Upon arrival Chris had the truck running awaiting test drive as I informed them that I had to return to Chesapeake that night to work third shift. After the test drive, Marshall had us work through the paperwork in 20 minutes allowing us to get back on the road. The next day, the engine light came on, I called Chris to inform him and he directed me to take the truck to a repair shop that I felt comfortable with. The truck had an EGR issue that needed repair. Chris told Scott Elyard (General manager) and Scott spoke with my mechanic and gave repair authorization. The repair was over $1,400 and Scott made good and paid the bill. I was so impressed with Chris and Scott's integrity and genuine care for me and my situation. I love the truck and am happier than ever. Bob Wade is the best dealership that I have ever dealt with! My next vehicle will be purchased at Bob Wade and I can't wait to make my next trek to Harrisonburg to buy a vehicle. Thank you Chris Hyte , Scott Elyard and the whole Bob Wade team! Phil Miller More

satisfaction with dealership We were very pleased with the help received in choosing our new car, the Legacy. The situation was stressful because we were replacing a car totaled i We were very pleased with the help received in choosing our new car, the Legacy. The situation was stressful because we were replacing a car totaled in an accident. Helen Shibut and her colleagues in the purchasing department were very accommodating. All our questions were answered. Our car is so filled with wonderful technology for both safety and enjoyment that it took 2 tutoring sessions to get us ready to go. Helen was pleasant, professional, and enthusiastic about providing the assistance that we needed. We are happy all the way around and look forward to our continued relationship with Helen and the Bob Wade dealership. More

Fast and friendly service My experience was pleasant and non stressful. Will go back for my next Subaru. Helen was very informative and eager to make sure I was satisfied with My experience was pleasant and non stressful. Will go back for my next Subaru. Helen was very informative and eager to make sure I was satisfied with my new car. Highly recommend her! More

Great Price; Good After-Purchase Benefits I have had to do this review twice because your form faulted right at the end, and that stinks! We enjoyed working with Brian Strahin at Bob Wade. I have had to do this review twice because your form faulted right at the end, and that stinks! We enjoyed working with Brian Strahin at Bob Wade. He offered us a good price, found the right car for us (including color preference and options), and threw in a couple items at the end. The after-purchase benefits (free annual inspection and free wipers annually, for instance) are a really nice add-on. And the car was ready for us when promised. Lois Carter Crawford and Don Crawford lois@recipeideashop.com More

best sales Mr Lokey is one of the best most honest sales persons I have ever done business with. I would recommend this dealership and especially Mr. Lokey he is Mr Lokey is one of the best most honest sales persons I have ever done business with. I would recommend this dealership and especially Mr. Lokey he is 5 star alone More

This Dealership is awesome! 5 Stars ! Should be 10! When we got there we had no intention of buying a car! There was no pressure and our sales lady Helen Shibut was so accommodat 5 Stars ! Should be 10! When we got there we had no intention of buying a car! There was no pressure and our sales lady Helen Shibut was so accommodating and patient with us. The Bob Wade experience is very real! They just bend over backwards and are the best ! Mega Kudos to HELEN! And yeah we bought our 1st Outback 2.5i ! One word . AWESOME! Helens rating based on 0-10? I say 20! My wife and I thoroughly enjoyed her making us feel like family! More

Great buying experience I am a fan of Bob Wade auto and went in to decide on a new or used Outback. Helen took the time to review the new features on the 2015 and sold me on I am a fan of Bob Wade auto and went in to decide on a new or used Outback. Helen took the time to review the new features on the 2015 and sold me on the idea of owning one. Even though I wasn't ready to buy at our first meeting, Helen scouted out the exact car that I wanted and even had to to it twice to fit my purchasing schedule. The car is more than I thought it would be and the salesmanship of Helen was equal to the quality of the car. I hope she is there when I buy my next Bob Wade Subaru. More

Great experience This was my first experience buying a car. Brandon was very nice and easy to work with for everything. I had all of my questions answered This was my first experience buying a car. Brandon was very nice and easy to work with for everything. I had all of my questions answered More

Very satisfied new customer I recently purchased a Subaru Crosstrek from Bob Wade. It was my first Subaru purchase and my first purchase from Bob Wade. Their on-line and showro I recently purchased a Subaru Crosstrek from Bob Wade. It was my first Subaru purchase and my first purchase from Bob Wade. Their on-line and showroom staff were extremely helpful and were not "pushy" (overly aggressive). They were very helpful and informative throughout the process, and the sales and purchasing process was extremely quick and easy. I'm extremely satisfied with Bob Wade, the value of my purchase, and the vehicle. I will very likely buy from them again. Helen was very pleasant to deal with and made the process very easy for my wife and I. More

"super job" Helen did a great job at making this a very pleasant experience she answered all my questions and she is a nice lady...thanks....I would highly recomm Helen did a great job at making this a very pleasant experience she answered all my questions and she is a nice lady...thanks....I would highly recommend going back... More