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Bob Wade Autoworld
Harrisonburg, VA
509 Reviews
For over 30 years Bob Wade Autoworld has been serving the Shenandoah Valley. We've built a reputation on being a friendly small business providing dependable new and used vehicles to the community. We take great pride in our low pressure atmosphere and down to earth employees. If you have any questions or you just want to learn more about us, call (540) 434-3900. Thank you for taking the time to visit our page!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 509 reviews
June 08, 2022
I love my 2016 Subaru Forester! Looks & drives like new! Thank you Rolando Mendez for all your help with my purchase! Looks & drives like new! Thank you Rolando Mendez for all your help with my purchase! More
by Lisa Morrison
June 05, 2022
Ryan contacted us about a new Forester he knew we would be interested in. He was indeed correct. After seeing the new Forester, I knew I would be buying. The new 2022 Forester was indeed everything I desir be interested in. He was indeed correct. After seeing the new Forester, I knew I would be buying. The new 2022 Forester was indeed everything I desired. Great buying experience. Thank you Ryan and all at Bob Wade Subaru. More
by Mike
May 22, 2022
Chris worked to help make this a very smooth transaction. My wife and I drove 320 miles to check this vehicle out. It was worth that long drive. The Subaru Tribeca we we were interested in buying was clean a My wife and I drove 320 miles to check this vehicle out. It was worth that long drive. The Subaru Tribeca we we were interested in buying was clean and road ready when we arrived to see it. I have to give Chris and the dealership 5 stars on this purchace. More
by manhattan
Employees Worked With
March 25, 2022
Today when my wife returned home from Bob Wade for a scheduled oil change and fluid top off on her crosstrek her first words were "we are not ever buying a subaru from Bob wade again " I wasn't even sup scheduled oil change and fluid top off on her crosstrek her first words were "we are not ever buying a subaru from Bob wade again " I wasn't even suprised at this point. First issue was when new crosstrek needed filter replaced which I assume requires opening/removal of glove box because we found upon returning from shop a cd was broken inside of glove box. No emails were answered about how this happened or apology. Today after oil change and fluid top off, a few miles from shop the low washer fluid light came on, she reminded service people twice to check fluids knowing washer fluid level was low. She returned to shop and it was realized it was about a gallon low, never was even checked much less topped off. Bought a "certified used" impreza a few weeks ago and made it from lot to home (nearly an hour drive each way) only to find out only one key actually worked and my wife's key was a replacement key that wouldn't start vehicle. Had to return to shop to be told it was a replacement key and they would contact previous owner about key. After a week or so passed I contacted Bob Wade, told key would have to be ordered. Another week and told to return to shop to have new key programmed. Return to Bob Wade to be told wrong key was ordered also in between trips to shop found rear view mirror was nearly falling off of my "certified" vehicle so shop tightened screw. Bob Wade contacted me said key was in again and to return to shop again but did offer free gas fill up only to find a low tire on the same "certified" vehicle. So this will require at least another trip so I have actually put more miles on vehicle to and from shop than actual driving, limited warranty miles at that. The sales person misplaced copies of driver's license during purchase, not sure where it went. Luckily I have researched the vehicles I bought before hand because in both cases sales misquoted information about engine size or equipment options as examples. Not a big deal but sales should know the products they are selling. I was warned before hand by a couple of co-workers that had also purchased vehicles from Bob Wade and that they would recommend shopping around and that they had stopped buying here. Everyone has different opinions of quality and mistakes happen so we took a chance but enough is enough. More
by ucmatt
Employees Worked With
February 15, 2022
Shortly after taking possession of a pre-owned vehicle purchased at Bob Wade Autoworld, several issues related to the vehicle and the transaction surfaced. Once my concerns were brought to the attention o purchased at Bob Wade Autoworld, several issues related to the vehicle and the transaction surfaced. Once my concerns were brought to the attention of Mr. Chris Hite, the Senior Sales Consultant who handled the sale, these issues were immediately, and satisfactorily, resolved. Chris Hite went above and beyond expectations in a manner reflecting true professionalism. Anyone in the market for a new or pre-owned vehicle will be well served by requesting an appointment with Chris Hite at the Bob Wade dealerships. More
by lrichardson120
December 17, 2021
Maddy was excellent and really cared about my concerns as customer and even after the purchase of the car. Top notch and great service from her bosses and the dealership. customer and even after the purchase of the car. Top notch and great service from her bosses and the dealership. More
by tbethards@hotmail.com
Employees Worked With
Maddy Martell
November 10, 2021
Decent people. Good shop services. Not a bad place by any means but there are other lots in the area that are equally good if not better. means but there are other lots in the area that are equally good if not better. More
by ucmatt
Employees Worked With
October 26, 2021
Steve, Dale and the Service team, especially Jeff, were so helpful when I had a tire blow-out while traveling through Virginia. They not only made after-hours calls and arrangements for tire replacement, so helpful when I had a tire blow-out while traveling through Virginia. They not only made after-hours calls and arrangements for tire replacement, but also directed us to hotel accommodations and dinner within a mile of the dealership. I have been very satisfied with my 2014 Subaru and the kindness and care I received from this dealership will remain a vital part of my Subaru story in the future. More
by Mary
October 21, 2021
I appreciate the technical help received from Chris. Thanks to you + the Bob Wade Team. Thanks to you + the Bob Wade Team. More
by SMenefee
