Bob Wade Autoworld

Easily the best experience I've had at a dealership. My wife and I recently purchased a new 2017 Subaru WRX from Bob Wade Autoworld and it was without a doubt the best experience that I've had at a deale My wife and I recently purchased a new 2017 Subaru WRX from Bob Wade Autoworld and it was without a doubt the best experience that I've had at a dealer. From the initial contact via email, Dan Johnson was wonderful. He was a pleasure to work with. Brandon Mitchell was great as well. Both Brandon and Dan went out of their way to make sure we left with the car we wanted on that day, even though we came in near closing on a Saturday. At no point did we feel rushed, pressured, or like we were inconveniencing them, which is something I've experienced at other dealers. The other staff that I did not work directly with were friendly and helpful as well. Lastly, the price for the vehicle was incredible. They beat every dealer within 250 miles. I'm sure they would have beat those outside of that area had I searched. More

Certified Pre-Owned 2015 Subaru Crosstrek Found the car online and everything about the experience was great. My salesman, Aaron was done to earth and very easy to deal with. Candace in Financ Found the car online and everything about the experience was great. My salesman, Aaron was done to earth and very easy to deal with. Candace in Finance was also great. Very knowledgable and helpful. I got a great deal on the car and the team helped me through the whole process. A+ More

Hey JOE - Whaddayaknow? Let me paint the picture for you: I obsessed about my car purchase for three months. Also, as a standard, I loathe car dealers and/or salesmen. I h Let me paint the picture for you: I obsessed about my car purchase for three months. Also, as a standard, I loathe car dealers and/or salesmen. I hate the process, I hate the haggling, I hate all of it. Now, let me tell you about my experience at Bob Wade and more specifically, with Joe Gioscio: They could write the handbook on customer service. (Also, as a side note: I work in customer service, so I don't take this statement lightly.) Joe made my car buying experience enjoyable. I didn't know that was possible. I had searched far and wide (At one point I considered letting CarMax ship a car from CA...so I mean WIDE) when I found a little golden nugget at Bob Wade. It was a 2014 Honda Accord. I called Joe and I liked him from the start. He's upfront without being pushy. That's hard to pull off. I live in another city, so he was patient with us amidst multiple cancelled appointments due to snow delays. When we finally made a connection, he had the car waiting for me with a new inspection and a new oil change. All of the paper work was done, Candace was ready for financing and it was all smooth like butter. But wait...it gets better. A mere 10 days after our purchase, I managed to park too close to a curb and scratch my alloy wheel. Needless to say, my husband was less than thrilled with me. Luckily, this is covered as part of my warranty, so I found myself back in Harrisonburg and back with Joe. This is what I have to say about their service: It's just easy. It's so easy, in fact, that I find myself considering the purchase of an extended service contract, even though we don't live in Harrisonburg. Furthermore, they went above and beyond the call of duty. They needed to repair the wheel, but they also cleaned the car inside and out. In fact, when I picked it up, I mentioned that it looked like it had never been driven. In a world where no one takes customer service seriously and humans can forget to treat each other with respect, I find this entire dealership and its staff to be refreshing. If you need car, check out Bob Wade and more specifically, Joe Gioscio. And by check out, I mean run...don't walk. More

Our salesman was outstanding Great job by our salesman Joe Gioscio, our financial consular was great, managers were okay. We deal there because of Joe. He made the sale pleasant. Great job by our salesman Joe Gioscio, our financial consular was great, managers were okay. We deal there because of Joe. He made the sale pleasant. More

I was very pleased with this dealership and Aaron. They were able to find the car I wanted and came down to a fair price. with this dealership and Aaron. They were able to find the car I wanted and came down to a fair price. More

Very up front and easy to work with! Thanks for making buying my first car so easy! I never felt pressured to buy like I did at other dealers. They were very up front about the final pric Thanks for making buying my first car so easy! I never felt pressured to buy like I did at other dealers. They were very up front about the final price, no hidden fees or taxes, and made the purchasing process so easy. Thanks again! More

Great Car Buying Experience! Took 2 visits to buy our car. 1st was a test drive, and 2nd was to pick a car that was brought in (with EVERYTHING that we've asked for!!!) and drive Took 2 visits to buy our car. 1st was a test drive, and 2nd was to pick a car that was brought in (with EVERYTHING that we've asked for!!!) and drive away within an hour. PERFECT WORK, BOB WADE!!! Special thanks to Dan and Candace! More

Awesome! Thanks for making buying a new car so easy! Aaron and Brandon were very knowledgable, personable, and made the entire experience painless. I would hig Thanks for making buying a new car so easy! Aaron and Brandon were very knowledgable, personable, and made the entire experience painless. I would highly recommend seeing them. More

Bought a Crosstrek Our overall experience was good. The purchase process was fairly easy. Had leather seats added after purchase of vehicle. A little lack of communi Our overall experience was good. The purchase process was fairly easy. Had leather seats added after purchase of vehicle. A little lack of communication from Sales person when he forgot that we had purchased the Auto Armor protection and we had to bring the car back a second time to have that done. We were also told that we got a free interior care kit, but dealership was out at the time. Checked once several weeks later and still was not in. We have yet to be notified that the kits are in and have not received one. There was no owner's manual in car so had to call about getting that. The sales person never went over the features of the car after we purchased. Did not know how to read some of the dash indicators so had to read the manual. More

Subaru Forester No pressure and they answered all of our questions. Competitive pricing. The salesman was very helpful and never pushy. The exact car we wanted had No pressure and they answered all of our questions. Competitive pricing. The salesman was very helpful and never pushy. The exact car we wanted had to be ordered from another dealer and arrived very quickly. More