Bob Wade Autoworld
Harrisonburg, VA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Highlander Searchers My husband and I have dreaded going into car dealerships due to some past experiences and the pressure sometimes put upon the buyer. I have a hard t My husband and I have dreaded going into car dealerships due to some past experiences and the pressure sometimes put upon the buyer. I have a hard time dealing with the negotiating process but we had been looking for a used Highlander since the fall. We were pleasantly surprised with Joe. He was sincere and patient with us. There was no pressure and he understood our needs. He sincerely wanted to find the right vehicle and deal for us and he did! Everyone within this dealership from the receptionist to finance made us feel comfortable. We definitely recommend this dealership. Thank you, Joe. More
Couldn't have been better! We're always somewhat skeptical when walking into a showroom with the intention of buying; but, Joe turned that mindset around very quickly. Very per We're always somewhat skeptical when walking into a showroom with the intention of buying; but, Joe turned that mindset around very quickly. Very personable and patient and very customer service oriented in his approach. In our opinion, not the stereotypical sales guy who might be more interested in the sale rather than a potential relationship. He was very thorough and understanding with our questions and never once drifted towards the hard-sell, pressure tactics. All in all it was a great experience and, even though we traveled almost 200 miles (one way) to look at the vehicle, we'd go back in a heartbeat. More
Subaru Crosstrek Aaron was an efficient, helpful, and personable salesman to work with. Not only did he find the exact Crosstrek that I wanted, but he made the buying Aaron was an efficient, helpful, and personable salesman to work with. Not only did he find the exact Crosstrek that I wanted, but he made the buying process as smooth as possible. Very thankful for my new Crosstrek!!! Thank you, Aaron! More
service experience I recently needed new tires for my 2013 Forester. I stopped in to service and talked with the assistant service manager ( Kenley I think). He took me I recently needed new tires for my 2013 Forester. I stopped in to service and talked with the assistant service manager ( Kenley I think). He took me to parts and told Bill to get me prices. I received four (4) prices for different tires. I settled on the Hankook. Was told I would have to wait while they were ordered. I went in at the agreed day and time. When I received my bill, I found that the more expensive Yokohama tires had been installed. I talked with Jeff (this man knows what good service means) who checked with parts. Upon returning he told me he was told I had requested information and agreed only on the Yokohama tires. These tires were never in any discussion. Long story short, Jeff took care of everything and I left somewhat happier than I expected. The most unsettling part was the parts person making me look like a liar and scam artist. If you make a mistake, admit it don't try to pass it on. Thank Jeff for keeping me as a customer. Based on my experience with parts alone, I wouldn't be back. Please pass this to the correct person. More
Found exactly what I was looking for! When thinking of buying a new car after 15 years with a Honda CRV, my main features for the new car were it had to be a manual, AWD and a small SUV. I When thinking of buying a new car after 15 years with a Honda CRV, my main features for the new car were it had to be a manual, AWD and a small SUV. I've driven manuals forever and was just not ready to switch. The Forrester and Crosstrek both have manual models available so fit my purchase criteria. Dale was very helpful with his knowledge of Subaru features and the differences between my choices. He was so patient as I narrowed down my choice. And a saint at entertaining my husband while I was "shopping". I bought a sweet silver 5-speed Crosstrek! More
Great with my mom and dad Dale was great with my parents. My mom has mobility issues and he made it easy for her to look at the car and took all the time they needed answering Dale was great with my parents. My mom has mobility issues and he made it easy for her to look at the car and took all the time they needed answering questions and going over how the electronics work. More
They always treat me right! I have always bought my Subaru from Bob Wade over the last 20+ years. Dale was great! dale is very friendly and outgoing. He has sold me my last 4 I have always bought my Subaru from Bob Wade over the last 20+ years. Dale was great! dale is very friendly and outgoing. He has sold me my last 4 cars. He worked with me to get me the best deal for what I wanted. He takes the time to listen to your needs and what you're looking for in a vehicle. Always a pleasant experience. The combination of a great sales staff and outstanding service department, is a selling point for me. More
Great buying experience This is my third Subaru purchase from Bob Wade Subaru. Aaron, Brandon, and Jaime were great to work with and I feel I received a very fair deal. Every This is my third Subaru purchase from Bob Wade Subaru. Aaron, Brandon, and Jaime were great to work with and I feel I received a very fair deal. Everyone was knowledgeable, courteous, and friendly. More
Soooo very knowledgeable about the vehicle I was considering Joe Gioscio did a great job. Very patient with an older lady with too many questions. Joe went out of his may to make our car buying process painless Joe Gioscio did a great job. Very patient with an older lady with too many questions. Joe went out of his may to make our car buying process painless and smooth. More
These guys are amazing! Ryan went above and beyond to make sure I was taken care of! These guys aren't just about business, they are about taking care of their clients. I app Ryan went above and beyond to make sure I was taken care of! These guys aren't just about business, they are about taking care of their clients. I appreciate everything you all have done for me. More