Bob Tyler Toyota

I have owned many Toyota’s throughout the years. I recently traded my 2013 Tacoma for a 2022 4 Runner. My Sales person Lorie Johnston was fantastic and a pleasure to work with! Never did I feel press recently traded my 2013 Tacoma for a 2022 4 Runner. My Sales person Lorie Johnston was fantastic and a pleasure to work with! Never did I feel pressured at any point with anyone I met at Bob Tyler which I know can be a challenge with the limited supply of new cars worldwide…they sell as soon as they arrive and sometimes before they arrive. Toyota quality is second to none. See Lorie if you looking for a new Toyota, I would definitely work with her again! More

Had my 2008 Prius serviced at Bob Tyler Toyota. In the process of repairing an issue which required the removal of the dashboard, they broke a vent. They admitted to causing the damage but refused to repa process of repairing an issue which required the removal of the dashboard, they broke a vent. They admitted to causing the damage but refused to repair the damage unless I paid for the repairs. I was quoted approximately $300.00 to fix the damage their technician caused. Also expect surprise added fees at checkout! I went to Toyota expecting competent and responsible work performed by their technicians. And for them to make good any damage they caused in performing those repairs. The customerb is responsible for the Toyota technician's work?? Not in my world! The only reason I gave them a star is because it's the lowest rating I can give. The service advisor (Jessica Barron) was fine but didn't have any answers and got nowhere with the service manager on my behalf! More

We purchased a 2022 Corolla for my elderly dad who is a disabled veteran and has been buying Toyotas for decades. Our saleswoman was Raquel Bohatka, she provided Excellent A+++ service and she made this pr disabled veteran and has been buying Toyotas for decades. Our saleswoman was Raquel Bohatka, she provided Excellent A+++ service and she made this process so easy!! She was Extremely helpful, and especially kind and patient with my father!! She was not “pushy” but seemed to genuinely care about helping us find the perfect car for dad!! Raquel gave us a straightforward price and even after we bought the car she took the time to help me set up the Toyota App for service reminders, and she even scheduled the first future oil change appointment!! When dad got the car home, she followed up several times to make sure he was doing well and enjoying his new car!! She is very personable, kind, and caring!! Anyone looking for a Toyota should definitely visit the Bob Tyler dealership and ask for Raquel Bohatka, her customer service is Stellar and she cares about people!! AAA+++ rating!! More

Service was excellent….Beginning with phone calls, Sawyer Martin took care of us until we drove our Tacoma home….the whole process only took a couple of hours…..Even Mr Tyler asked if we needed anything….Out Martin took care of us until we drove our Tacoma home….the whole process only took a couple of hours…..Even Mr Tyler asked if we needed anything….Outstanding…. More

My salesman Steve M was straight forward! My trade in was very easy and I got what I wanted. My new Platinum Highlander is a real beaut! very easy and I got what I wanted. My new Platinum Highlander is a real beaut! More

Would like to thank my dealer Raquel very much for her patience and kindness, would strongly suggest approaching her if interested in a vehicle. She keeps things straight and simple while also being patie patience and kindness, would strongly suggest approaching her if interested in a vehicle. She keeps things straight and simple while also being patient and respectful. More

It's a pleasure to do business at Bob Tyler Toyota they live up to there moto.The staff is the best . We have been using Bob Tyler Toyota for several years. Toyota makes a great product and the sales and live up to there moto.The staff is the best . We have been using Bob Tyler Toyota for several years. Toyota makes a great product and the sales and service at Bob Tyler is second to none. More

Very knowledgeable salesman Very nice guy I would recommend to everyone knows everything on that lot not pushy just wants to please you and help you find what you are looking for recommend to everyone knows everything on that lot not pushy just wants to please you and help you find what you are looking for More

worst service ever. It has been the hardest thing to it get it serviced or the factory recall fixed. They will not work with you. had to wait 2 months for part to fix recall told it would take 2 days for f get it serviced or the factory recall fixed. They will not work with you. had to wait 2 months for part to fix recall told it would take 2 days for fix. I went to the dealership explained to them i work out of town and need a car for the time they had mine and i could only drop off mine late. Was assured this was not a problem car would be available When I received my reminder there was no mention of my rental. 3 days and 3 phone calls later i finally heard back only to be told a different story about my courtesy car I suggest you take the ride to Eastern Shore Toyota and get better service More