Bob Tyler Toyota
Pensacola, FL
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A year after taking my mothers deposit, a senior citizen, Bob Tyler refuses to return her deposit or return our calls asking for an update on the delivery date. A YEAR! I would never recommend anyone vi Bob Tyler refuses to return her deposit or return our calls asking for an update on the delivery date. A YEAR! I would never recommend anyone visit this place. More
I am very pleased with the purchase of my new Corola Hybrid today. Everyone was so nice and helpful especially Cade Scott the salesperson and the floor manager. Hybrid today. Everyone was so nice and helpful especially Cade Scott the salesperson and the floor manager. More
Daniel Czuwala was really great to work with. He was personable and never pushy. I was able to leave and come back without feeling pressured. I’m happy that this was a good experience since it He was personable and never pushy. I was able to leave and come back without feeling pressured. I’m happy that this was a good experience since it was my first real car purchase! More
Edited: I previously gave 2 stars due to lack of inspection on a used car that was sold to me and immediately had issues a week after driving off the lot. Chris, the sales advisor, reached out to re inspection on a used car that was sold to me and immediately had issues a week after driving off the lot. Chris, the sales advisor, reached out to rectify this problem immediately. They got me scheduled at my earliest convenience and will fix it free of charge. He was very professional and apologized multiple times about the mishap. I greatly appreciate him and his teams for reaching out to me and being able to handle the previously stated grievance! More
I believe there's dishonesty in the service department. I think they are scamming people into unnecessary costly repairs. They also are notorious for not communicating in a timely manner. I have 3 other I think they are scamming people into unnecessary costly repairs. They also are notorious for not communicating in a timely manner. I have 3 other Toyotas and we will not be taking any of them there for repairs. After having my Rav 4 in their shop for the 5th time, they even suggested I speak with someone in sales and possibly trading mine in on a new one. That was it for me. I will be driving extra miles to any other Toyota dealership for my car repairs. More
I’ve been driving my 2025 LC base for just about a year now. I’ve had a couple of interactions with the dealer over this year- every single interaction has been absolutely outstanding - sales experience, now. I’ve had a couple of interactions with the dealer over this year- every single interaction has been absolutely outstanding - sales experience, service and accounting. In particular service rep Greg Mann and the service director Victor - they have reflected well on themselves and on the dealership- well done gentlemen Guy Vilardi Pensacola FL More
Went to trade my 2025 4Runner TRD Sport, bought 6 months ago for $56k and was offered $41k on a trade for another new 2025 4Runner. I was shocked to say the least. They could of said there’s currently no m ago for $56k and was offered $41k on a trade for another new 2025 4Runner. I was shocked to say the least. They could of said there’s currently no market for this vehicle. I like to trade every year but not at this dealership again. More

