Bob Tyler Toyota
Pensacola, FL
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⭐⭐⭐⭐⭐ My wife and I had a great experience purchasing her new 2026 Toyota Grand Highlander Hybrid at Bob Tyler Toyota, and we couldn’t be happier with the service we received from Benjie! From start t her new 2026 Toyota Grand Highlander Hybrid at Bob Tyler Toyota, and we couldn’t be happier with the service we received from Benjie! From start to finish, Benjie was professional, friendly, patient, and easy to work with. He took the time to answer all our questions, listened to what we were looking for, and worked with us to get a deal we felt comfortable with. Throughout the process, he kept everything straightforward and made what can sometimes be a stressful experience feel smooth and enjoyable. We really appreciated his honesty, communication, and willingness to work with us. Most importantly, he made sure my wife was happy with her new vehicle! If you’re looking to purchase a vehicle at Bob Tyler Toyota, I highly recommend asking for Benjie. Thank you again for helping us get into the perfect family SUV! More
Need to close this dealership, horrible customer service and don't keep customers updated on vehicles they have being worked on, should've went with someone else to fix my car and don't keep customers updated on vehicles they have being worked on, should've went with someone else to fix my car More
The Service at Bob Tyler Toyota is terrible and the staff is hard to communicate with very aggressive and rude! is hard to communicate with very aggressive and rude! More
On August 29th we had an appointment with Justin to purchase a 2025 Toyota Crown Signia. Appointment was delayed due to Justin being with another customer. We spent a very long time at dealership. Dis purchase a 2025 Toyota Crown Signia. Appointment was delayed due to Justin being with another customer. We spent a very long time at dealership. Discovered a crack in windshield. At first dealer didn’t want to replace it. After a few days Roman stepped in and took care of us. He was awesome and made sure we were happy More
A year after taking my mothers deposit, a senior citizen, Bob Tyler refuses to return her deposit or return our calls asking for an update on the delivery date. A YEAR! I would never recommend anyone vi Bob Tyler refuses to return her deposit or return our calls asking for an update on the delivery date. A YEAR! I would never recommend anyone visit this place. More
I am very pleased with the purchase of my new Corola Hybrid today. Everyone was so nice and helpful especially Cade Scott the salesperson and the floor manager. Hybrid today. Everyone was so nice and helpful especially Cade Scott the salesperson and the floor manager. More
Daniel Czuwala was really great to work with. He was personable and never pushy. I was able to leave and come back without feeling pressured. I’m happy that this was a good experience since it He was personable and never pushy. I was able to leave and come back without feeling pressured. I’m happy that this was a good experience since it was my first real car purchase! More
Edited: I previously gave 2 stars due to lack of inspection on a used car that was sold to me and immediately had issues a week after driving off the lot. Chris, the sales advisor, reached out to re inspection on a used car that was sold to me and immediately had issues a week after driving off the lot. Chris, the sales advisor, reached out to rectify this problem immediately. They got me scheduled at my earliest convenience and will fix it free of charge. He was very professional and apologized multiple times about the mishap. I greatly appreciate him and his teams for reaching out to me and being able to handle the previously stated grievance! More
I believe there's dishonesty in the service department. I think they are scamming people into unnecessary costly repairs. They also are notorious for not communicating in a timely manner. I have 3 other I think they are scamming people into unnecessary costly repairs. They also are notorious for not communicating in a timely manner. I have 3 other Toyotas and we will not be taking any of them there for repairs. After having my Rav 4 in their shop for the 5th time, they even suggested I speak with someone in sales and possibly trading mine in on a new one. That was it for me. I will be driving extra miles to any other Toyota dealership for my car repairs. More
