Bob Tyler Toyota

We visited Ed Tyler Toyota because another Toyota dealer in New Orleans sold the exact car we had selected. We were very upset and wanting to see what else may be available. Nichole met us and was immediate in New Orleans sold the exact car we had selected. We were very upset and wanting to see what else may be available. Nichole met us and was immediately concerned and listened to us rant and rave. She was very patient. She then introduced us to other models made by Toyota. We test drove two different VenZa's and my wife fell in love with one. Nichole's patience and understanding helped us to calm down and to see other options. We have selected a Venza and will be purchasing it very soon thanks to Nichole... Thanks Nichole... More

I wanted a specific car, so I called the dealership and she told me to come in and ask for Clarence. When I got there, Clarence greeted me with a smile on his face and ready to help me find what I was look she told me to come in and ask for Clarence. When I got there, Clarence greeted me with a smile on his face and ready to help me find what I was looking for. There was only one car they had on the lot that I wanted, and they just got it in that day and he made it possible for me to get it. It was my first experience buying a vehicle on my own and I was a little worried in the beginning but because he was so professional and caring about my situation, I felt very comfortable. I love my new car and anytime I had a question about it, he was willing to help me with it. The experience was wonderful. More

I normally dread going to car dealers to look for a vehicle. I will have to say that the shopping experience at Bob Tyler Toyota is the best one I have ever had. The staff was absolutelly great in all vehicle. I will have to say that the shopping experience at Bob Tyler Toyota is the best one I have ever had. The staff was absolutelly great in all aspects of the sale. Joel and the general manager took really good care of us and were very helpful answering all of our questions and concerns. The test drive, the no haggle pricing, and completing the paperwork was very efficient and quick. I will definitely recommend Bob Tyler Toyota to everyone I know. Thank you for the great service! More

Luis was good as they can get. He is great with his customers and did everything he could to make a deal with us on the used 2006 Scion Xb. We did get an excellent price and have been very satisfied wi customers and did everything he could to make a deal with us on the used 2006 Scion Xb. We did get an excellent price and have been very satisfied with the car. The only problem is we have not received the WalMart gift card as promised. This has created the 4 for the overall experiance. Mr Tyler also took time to speak with me and that is always good to have the owner chat with his customers. More

Luis Vilar is extremely pleasant and personable and greeted us warmly as we were wandering around the lot. He was quite knowledgeable and able to answer any questions we had. We had a pleasant test dri greeted us warmly as we were wandering around the lot. He was quite knowledgeable and able to answer any questions we had. We had a pleasant test drive in a Prius we subsequently purchased. Both Luis and the General Manager, Verne Hilt, made it a seamless process so we traded in our car and drove home that day in our new Prius. This was a very different and positive car shopping experience for us. More

So glad we stuck with Bob Tyler for the purchase of a 2012 Highlander. Verne got busy finding just what I wanted in style color and options (plus some). Then he put a price on the table that couldn't be 2012 Highlander. Verne got busy finding just what I wanted in style color and options (plus some). Then he put a price on the table that couldn't be beat by any other dealer in the region (Toyota or Honda). Billy was our first contact about three weeks prior to the sale and he followed us through the process awaiting a 2012 for a test drive. He managed the paperwork and hands-on dealings with the final sale of my special vehicle when it arrived. Matt took us through the financing and got me an interest rate well below my own credit union. He also cracked my hard-sale husband with an incredible price on an extended warranty. We probably won't need it considering the Toyota quality factor, but peace of mind and pennies on an already affordable monthly payment sealed it. Kudos to Jeremy too who escorted us on a test drive in a used Highlander until a new one arrived. The interaction kept us interested and coming back. All in all a great experience with a very customer oriented dealership. GREAT JOB TEAM!! Looking forward to Ladies Day in the service department on an upcoming Wednesday - Billy go ahead and order those visor vents and door guards so I can come in for a manicure & message. jbj More

I recently bought a used car from Bob Tyler. I had some issues with the car that they agreed on fixing. I have had an excellent experience with everyone I have come in contact with at this dealership. I issues with the car that they agreed on fixing. I have had an excellent experience with everyone I have come in contact with at this dealership. I had no experience with this dealership previously, but have already recommended it to several of my friends. When I am in need of another vehicle, new or used I will turn to Verne for assistance and feel that I can trust him to look after my best interest. Randy and Jaime were very friendly. They were very sincere on wanting to assist me with my vehicle service problems. Thanks for all your help. Jennifer More

Outstanding performance and couteous service. Helpfull and knowledgeable about the product. The best place to get service and helpfull information on any product and accessories. This is the fourth vehicl and knowledgeable about the product. The best place to get service and helpfull information on any product and accessories. This is the fourth vehicle I have purcdhased from this dealer and had outstanding service from this dealer. More

Went to buy a new car, specific vehicle with the special features I wanted. The dealership went out of their way to find the exact vehicle I wanted. Then had someone go to get it and delivered it to me th features I wanted. The dealership went out of their way to find the exact vehicle I wanted. Then had someone go to get it and delivered it to me that evening. Great service. Great vehicle! More