Bob Tyler Toyota
Pensacola, FL
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I was in the market for a new car, but not firmly decided when I visited Bob Tyler Toyota; I wanted to check out the new Camry, but there were none for sale yet. Joel went the extra mile and asked Jeremy if when I visited Bob Tyler Toyota; I wanted to check out the new Camry, but there were none for sale yet. Joel went the extra mile and asked Jeremy if I could test drive HIS 2012 Camry LE that he himself purchased. Jeremy was very generous in letting me drive his car, and both he and Joel were obviously very enthusiastic about this car. It never sounded like a "sales pitch" to me at all, because they were absolutely right! They sold me on the 2012 Camry before test driving anything else, and ultimately at a reasonable price to boot! Awesome customer service considering there were none on the lot, and I wanted an SE 4-cylinder in Classic Silver Metallic with leather upholstery. Joel Alex and one of the sales staff located exactly what I wanted due to be delivered to another dealership over 200 miles away. Yet again, Joel went the extra mile and actually drove it back to Pensacola himself, and I picked it up the following week. Michael was very helpful with the paperwork and explaining the available warranty coverages. All were quite friendly and seemed very sincere. A very hearty Thank You to everyone at Bob Tyler Toyota, and I would definitely recommend this dealer! More
A month ago we bought a new Toyota Tacoma and had such a great experience we decided to go back and buy a Prius. Again Luis Vilar & Mike Campbell were terrific. This makes our fourth new car at Bob Tyler an great experience we decided to go back and buy a Prius. Again Luis Vilar & Mike Campbell were terrific. This makes our fourth new car at Bob Tyler and the feeling of doing business with friends just keeps getting stronger. Thanks, Sandy & A. B. Russell More
I went to find a used vehical for my step-daughter and grandson.Jeremy Graham was very helpful.We had a tired and cranky 8 month old with us.He made sure we had something to drink and donuts while we were grandson.Jeremy Graham was very helpful.We had a tired and cranky 8 month old with us.He made sure we had something to drink and donuts while we were waiting on the paperwork and he also saved us $500.00 from the original price.Thank you to Jeremy and the employees who loved on my grandson and a special thank you to the lady up front who gave me some TUMS. More
We were looking at some new trucks and Ryan Dockers came over and ask if their was anything he could help us with. At first we said no. Ryan, ask if we did need some help please ask for him. We later ask fo over and ask if their was anything he could help us with. At first we said no. Ryan, ask if we did need some help please ask for him. We later ask for his help and after answering a lot of questions we agreed to make a offer on a new truck. We disagreed on the overall price and left. We left thinking every thing was over and done with. Two days later the phone rings and it was Ryan with good news about the truck. Ryan displayed his good salesmanship and we bought us a truck. He was friendly and displayed excellent professional, thru all aspects and it was greatly appreciate. We highly recommend and would ask for him again. Thanks for getting us in to a new truck. Malcolm and Patricia Johnson More
Our family has bought numerous vehicles from this dealer. We have purchased 5 vehicles through Philip Moody. I would recommend this dealership and anyone looking for someone honest in a field that can some We have purchased 5 vehicles through Philip Moody. I would recommend this dealership and anyone looking for someone honest in a field that can sometimes not so honest to go to Bob Tyler Toyota and ask for Philip Moody. He knows the vehicles and after purchasing several vehicles through him, he now our tastes. My recent purchase was a 2011 Toyota 4 Runner. I needed to go back to the dealership to pickup my floormats. Philip knew what my husband liked for a vehicle, set "aside" a 2012 Toyota Camry for my husband to look at, and ended up my husband purchased the vehicle. I told him Philip was going to show him a vehicle and my husband said no new vehicle to me and Philip. What a great salesperson!!! I can't rave enough about Philip. Everyone at the dearlership that we came in contact with has always been friendly including finance. I know everyone hates to go to the finance office, but at least Michael in finance makes it fun. Again, I can't rave enough about this dealership. We wouldn't go anywhere else to purchase a vehicle. More
I would recommend this dealer to all my friends the staff I dealt with were both friendly,very polite and helpful. David Odom kept me very informed of all the steps and the process at all times. I dealt with were both friendly,very polite and helpful. David Odom kept me very informed of all the steps and the process at all times. More
I felt that the sales person I had was very friendly and knowledgeable on the car I was purchasing; he also explained all the safety features on the car. If I had any questions my sales person was happy to knowledgeable on the car I was purchasing; he also explained all the safety features on the car. If I had any questions my sales person was happy to answer any questions that I had. More
Ryan was great and extremely helpful. The overall experience was good. My only complaint would have to be length of time to complete a deal. It was my first time, however. Could be normal. Again, gre experience was good. My only complaint would have to be length of time to complete a deal. It was my first time, however. Could be normal. Again, great salesperson! More
I have bought many cars from Bob Tyler Toyota and have been very satisfied with all of my dealings with them. You get a great trade in value and they are very friendly and helpful. I will keep dealing w been very satisfied with all of my dealings with them. You get a great trade in value and they are very friendly and helpful. I will keep dealing with this dealership as they have great cars and a very knowledgeable staff. More