
Bob Tyler Toyota
Pensacola, FL
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Frank was most helpful in selecting a used car. He went for a test drive with my wife before we bought the car. We are from Chicago and so is he, made for great conversation. for a test drive with my wife before we bought the car. We are from Chicago and so is he, made for great conversation. More
Friendly service and helpful with the transition to the new car - I traded my car in and Kely helped me move all my stuff (including a ton of change that was in the console) over to the new car. Very know new car - I traded my car in and Kely helped me move all my stuff (including a ton of change that was in the console) over to the new car. Very knowledgable as well. Michael went over the paperwork with me twice to explain the break down of all the numbers. Nice job and I am looking forward to the manicure and massage - YES, ladies they have manicures and massages! More
My wife and I were greeted and treated with the usmost courtesy. All questions were answered to our satisfaction. Sales staff was very knowledgeable obout their product. All paperwork was processed in courtesy. All questions were answered to our satisfaction. Sales staff was very knowledgeable obout their product. All paperwork was processed in an expeditious manner. A very professional sales department. Would highly recommend this dealership and salesperson to potential customers. More
I love my new car and it's all because of Ryan Dockens. I though I knew what car I wanted from doing internet research but when Ryan showed me my car, I was in LOVE! He was very professional and courteous. though I knew what car I wanted from doing internet research but when Ryan showed me my car, I was in LOVE! He was very professional and courteous. When I buy my next car I will definitely ask for him. Thanks so much!! More
Ryan was extremely helpful and friendly. He did everything in his power to make sure we got what we wanted. We actually got the car in before expected. We liked that he added his own personal tou everything in his power to make sure we got what we wanted. We actually got the car in before expected. We liked that he added his own personal touch on the standard form letter that was sent out to us. We got an upgraded version of the car that we wanted for the same price. We enjoyed working with Ryan and would highly recommend him to anyone looking for a car. More
Billy was fantastic--he listened to our needs and was helpful, informative, knowledgeable and honest. He took quite a bit of time to make sure all of our questions and needs were answered. He took us ar helpful, informative, knowledgeable and honest. He took quite a bit of time to make sure all of our questions and needs were answered. He took us around the dealership to introduce us to the different departments and made sure we knew how the service department works. He went out of his way to help us get the necessary documents, etc. to complete the sale. He has followed up with us several times since our sale. Compared to previous car purchases, Billy went above and beyond what we were used to. More
I was in the market for a new car, but not firmly decided when I visited Bob Tyler Toyota; I wanted to check out the new Camry, but there were none for sale yet. Joel went the extra mile and asked Jeremy if when I visited Bob Tyler Toyota; I wanted to check out the new Camry, but there were none for sale yet. Joel went the extra mile and asked Jeremy if I could test drive HIS 2012 Camry LE that he himself purchased. Jeremy was very generous in letting me drive his car, and both he and Joel were obviously very enthusiastic about this car. It never sounded like a "sales pitch" to me at all, because they were absolutely right! They sold me on the 2012 Camry before test driving anything else, and ultimately at a reasonable price to boot! Awesome customer service considering there were none on the lot, and I wanted an SE 4-cylinder in Classic Silver Metallic with leather upholstery. Joel Alex and one of the sales staff located exactly what I wanted due to be delivered to another dealership over 200 miles away. Yet again, Joel went the extra mile and actually drove it back to Pensacola himself, and I picked it up the following week. Michael was very helpful with the paperwork and explaining the available warranty coverages. All were quite friendly and seemed very sincere. A very hearty Thank You to everyone at Bob Tyler Toyota, and I would definitely recommend this dealer! More
A month ago we bought a new Toyota Tacoma and had such a great experience we decided to go back and buy a Prius. Again Luis Vilar & Mike Campbell were terrific. This makes our fourth new car at Bob Tyler an great experience we decided to go back and buy a Prius. Again Luis Vilar & Mike Campbell were terrific. This makes our fourth new car at Bob Tyler and the feeling of doing business with friends just keeps getting stronger. Thanks, Sandy & A. B. Russell More
I went to find a used vehical for my step-daughter and grandson.Jeremy Graham was very helpful.We had a tired and cranky 8 month old with us.He made sure we had something to drink and donuts while we were grandson.Jeremy Graham was very helpful.We had a tired and cranky 8 month old with us.He made sure we had something to drink and donuts while we were waiting on the paperwork and he also saved us $500.00 from the original price.Thank you to Jeremy and the employees who loved on my grandson and a special thank you to the lady up front who gave me some TUMS. More