Bob Tyler Toyota

As long as the Toyota Prius provides me with as good of service as the SALES TEAM did at Bob Tyler Toyota, this will be the only Dealership I ever buy a car from!!!! My experience began with a quick email service as the SALES TEAM did at Bob Tyler Toyota, this will be the only Dealership I ever buy a car from!!!! My experience began with a quick email from Amanda asking if she could help. Followed by a phone chats with Ken,Tony and Jenny. My credit score was border-line for 1.9%/60mth approval and was initially told,that I would not be able to get this good interest rate, but after a few minutes of Ken and the TEAM, I was approved and made my purchase over the phone. The next day, all I had to do was go by and sign(with Luis-which also done a great job), and drive off in my brand new 2011 Prius! I love this car so far!I just do not understand why there are not even more of the Toyota PRius on the road today? The competors do not even come remotely close to producing a car that gets this kind of mpg and offers all these features for this price!!!>> The only suggestion i would make, to improve the Prius, would be to improve the looks of the exterior. I truely feel,that if Toyota could make a version that looked SPORTY, they would for sure "corner the market"!And again,I can not really describe in words, the quality of customer service, I recieved from the sales team and Managers. I am actually looking forward to taking the car in for scheduled service!(which is already paid for!) Thanks again, to everyone at Bob Tyler Toyota!!! Christopher Scott More

The customer service was great and the salesman was very helpful in satisfying our needs.The price couldn't be beat. We are looking forward to a long relationship with the toyota brand. helpful in satisfying our needs.The price couldn't be beat. We are looking forward to a long relationship with the toyota brand. More

Jeremy was very helpful.He showed me all over the lot.Any car I wanted to drive he got the key.I drove one on my first visit and two on my next visit when I bought the new Camry.I highly recommend Jeremy as car I wanted to drive he got the key.I drove one on my first visit and two on my next visit when I bought the new Camry.I highly recommend Jeremy as your sales person when you are looking to buy a car. Don More

The wait was too long. We were there Sunday night , then Monday night, and picked it up Tuesday night. Paperwork and car should have been ready when we got there at 6:30 pm. so all we had to do was to sign Monday night, and picked it up Tuesday night. Paperwork and car should have been ready when we got there at 6:30 pm. so all we had to do was to sign and go. Dropped off Papers dealer needed on Friday and Dave was not there due to something he had to take care of. Love our Suzuki. More

We made two trips to the dealership to make sure that a Grand Vitara was what we wanted. Jeremy was outstanding with his sales pitch and knowledge of the vehicle. Grand Vitara was what we wanted. Jeremy was outstanding with his sales pitch and knowledge of the vehicle. More

Very friendly dealership. Felt valued. Very Welcoming. We were shown a lot of cars, and picked the prius and bought it that day. I would recomend this dealership. were shown a lot of cars, and picked the prius and bought it that day. I would recomend this dealership. More

Both Bryan and Michael were friendly, knowledgeable and helpful during my recent vehicle purchase at Bob Tyler. As a young mother, car shopping is usually a very intimidating experience for me, but these t helpful during my recent vehicle purchase at Bob Tyler. As a young mother, car shopping is usually a very intimidating experience for me, but these two employees made it less so. The SUV I bought fits my needs perfectly. Thanks, guys! More

My wife and I live in Fairhope. We saw an ad online for a Highlander with very low miles. We decided to check the car in Pensacola and had no idea to close a transaction that day. The nicest lady named Jenny Highlander with very low miles. We decided to check the car in Pensacola and had no idea to close a transaction that day. The nicest lady named Jenny answered the telephone call and upon arriving at the dealership she directed us to Ryan Dockers. Ryan was very knowledgeable of the inventory. We drove the Highlander and like what we saw. Ryan keeps his customers at ease and never rushes anything. We made what we feel was a very attractive deal thanks to Ryan, John, and Michael. I will recommend these folks at Bob Tyler. We are considering a purchase of another auto in a couple of months and will certainly contact Ryan again. Jim Hood More

Jeremy was OK, he showed an interest in getting us into the car of our choosing but mentioned his compensation too many times. He also barged into our meeting with Philip the finance manager. John, the S the car of our choosing but mentioned his compensation too many times. He also barged into our meeting with Philip the finance manager. John, the Sales Manager was "right on", I had met him the day before and did not feel pressured. John worked out a deal that was equitable for us, again without pushing the sale, he made it a most comfortable experience. Philip, the Finance manager was able to save us some money by pointing out if we put the car in both names we can transfer the of tag therefore eliminating additional costs. He was also instrumental in reducing finance rate and proposed additional warranty which we took advantage of The crew of Bob Tyler also made a point of announcing our purchase before we left the dealership. At first this felt awkward but when the Bob Tyler personnel took time to shake hands and thank us a feeling of belonging replaced those feelings. Sincerely Ken & Shelli Branch More

Very friendly. Repeatedly visited dealership over a couple of weeks. No pressure to purchase. Allowed to take out time and make good choices/decisions. Great deal on the car we finally setteled on. couple of weeks. No pressure to purchase. Allowed to take out time and make good choices/decisions. Great deal on the car we finally setteled on. Never purchased from Bob Tyler before so can not speak on their service yet, but did introduce myself to them and seemed friendly. Same with parts. Raquel was the first saleslady we met and she worked with us on each visit, new and used cars. Very impressed with her attitude and understanding. Would work with her again when we go car hunting again (in a few years). More