
Bob Tyler Toyota
Pensacola, FL
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One Chance to Make a Great First Impression Robert/Service Lane cashed in on making my initial visit to Bob Tyler Toyota/PNS a great first impression. I recently moved to the area from Indiana a Robert/Service Lane cashed in on making my initial visit to Bob Tyler Toyota/PNS a great first impression. I recently moved to the area from Indiana and I was having difficulty removing my Indiana license plate and replacing it with my new Florida license plate. I made my first visit to Bob Tyler Toyota before work recently and I explained my dilemma to Robert. Without hesitation, Robert was quick to assist me and was able to remove my old plate along with the stripped down screws and replace it with my new plate. I'm sure Robert's initiative is a reflection of the entire staff at Bob Tyler Toyota/PNS and this is why I will utilize this location for any of my service needs or any future Toyota purchases.. Thank you Robert! More
Jason Whistle was so helpful I appreciate Jason Whistle for being kind and patient while selling us our new Camry. It was after work when we got to the dealer, and it was 8:30p w I appreciate Jason Whistle for being kind and patient while selling us our new Camry. It was after work when we got to the dealer, and it was 8:30p when we finally finished. He was patient to show us the features and safety features in the car so we felt really good about our purchase. Thanks, Jason! More
Personable & Stress Free Experience Upon arriving, my husband and I prepared for the onset of the typical car salesman experience, but Keith Kennedy changed our opinion of the car buying Upon arriving, my husband and I prepared for the onset of the typical car salesman experience, but Keith Kennedy changed our opinion of the car buying experience. He was so personable, we felt like we were just talking to a friend who was able to help us through trading in our vehicle. The whole process was fast, no pressure and Keith was very upfront with all the details. We appreciate everything and have no problem recommending him to anyone looking for a vehicle. More
Saturday great day to buy a car Jason Whistle, the man that can read your needs. His intuitive salesmanship helped me find my perfect car. I was very nervous about making this purch Jason Whistle, the man that can read your needs. His intuitive salesmanship helped me find my perfect car. I was very nervous about making this purchase because I was unsure exactly what I was looking for. Jason listen and observed my desires and expressions ultimately guiding me into the seat of my new Camry SE. The entire sale from start to finish was no pressure. I had my granddaughter and everyone with the Bob Tyler's family was involved with her and made her time during the time of this purchase fun. You are all so awesome, she loves the Teddy Bear you gave her. Bob Tyler's 100% customer's satisfaction is true. My experience was very straight forward, honest and enjoyable. I would recommend Jason Whistle and the entire Bob Tyler company to any and all for their next vehicle purchase. Thank You for this great experience. Angela Ouimette and Izabella More
Trade in for a Yaris I recently traded in my 1990 Dodge Ram for a 2013 Toyota Yaris. This by far has been the easiest vehicle transaction I've ever dealt with. I probabl I recently traded in my 1990 Dodge Ram for a 2013 Toyota Yaris. This by far has been the easiest vehicle transaction I've ever dealt with. I probably spent a total of 2 hours at the dealership before I drove away in a used Yaris. I love my new car, and I love the service and knowledge at my local Bob Tyler Toyota. I especially love how stress-free the whole experience was. I walked...no DROVE...away, understanding everything and secure in knowing that I made a fantastic deal. GREAT people, GREAT service, GREAT vehicles. More
easy, stress free buying! I went with a friend to help her purchase a certified Toyota Camry. We both expected the typical car buying experience, which as we all know, is a ful I went with a friend to help her purchase a certified Toyota Camry. We both expected the typical car buying experience, which as we all know, is a full blown nightmare! Instead, Tony Teschel was so incredibly helpful. He explained everything and worked with us to get the price she wanted. I have bought and traded many times and I will say the experience with Tony and Bob Tyler Toyota was by far one of the best! I highly recommend this dealership! More
Customer Satisfaction Theron Bryant was an outstanding salesman. He answered all my questions and concerns honestly. I would recommend this dealership and this salesman to Theron Bryant was an outstanding salesman. He answered all my questions and concerns honestly. I would recommend this dealership and this salesman to anyone contemplating the purchase of a new or used Toyota. Thumbs up Theron! More
Experience The service was great,excellent, and fast Kim Douglas was friendly. She went into details, page by page of my loan. She also answer any questions that The service was great,excellent, and fast Kim Douglas was friendly. She went into details, page by page of my loan. She also answer any questions that I had. I will definitely refer any one to bob Tyler More
Great Experience (For the most part) I bought a 2010 Toyota Tacoma with approximately 55K miles through the USAA car buying service. The USAA service referred me to Bob Tyler Toyota for t I bought a 2010 Toyota Tacoma with approximately 55K miles through the USAA car buying service. The USAA service referred me to Bob Tyler Toyota for the vehicle I was looking for. My 2001 Ford Ranger engine went out which put me in a rush to get a new vehicle within a few days. The Positives: - Salesperson Robin Overbay did an exceptional job! I had my two kids with me and get them every other weekend, so time is precious. Robin offered to get lunch for the kids and even gave up one of her cereal bars because my girl mentioned she was hungry. Additionally, Robin and one of her associates gave us a ride to Crestview as I had to return my rental car. I'm going to assume she had to get approval from her supervisor, so many thanks to him/her for allowing her to do this. I know time is money in the sales business, so I really appreciated that. Way to go Robin, great job!!! - I brought in the paperwork from USAA and the dealership stayed true to their word in the price given by USAA. The Negatives: - The truck smelled like the previous owner had been a dog owner. Robin took care of that in ensuring the smell was gone before I rolled out. Not a big deal, just not something I was expecting. - Discovered next day the cruise control and one of the parking lights did not work. As it was a certified vehicle, I took it back and they immediately fixed it with no questions asked nor me having to pay for it. I appreciated there were no mountains to climb to get this done but still a little disappointed issues surfaced within a day. I live in Crestview by the way. The question now looms in my mind if there are other things that may not be right. Only time will tell. Overall it was a great experience, especially given the personal circumstances I was in at the moment. More
Wonderful shopping experience I recently purchased a Vehicle from bob Tyler. It was a great experience. My salesperson, Lindsey, made the whole experience one to remember. She knew I recently purchased a Vehicle from bob Tyler. It was a great experience. My salesperson, Lindsey, made the whole experience one to remember. She knew the answers to my questions and knew a lot about the vehicles. She was very friendly and on top of things. I will definitely purchase my next vehicle from Lindsey at Bob Tyler. More