
Bob Tyler Toyota
Pensacola, FL
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Most painless used car buying experience ever Had a great experience buying a used Kia Sorento this morning with Keith Kennedy at Bob Tyler Toyota in Pensacola. I knew what I wanted before I showe Had a great experience buying a used Kia Sorento this morning with Keith Kennedy at Bob Tyler Toyota in Pensacola. I knew what I wanted before I showed up and Keith and the team made it happen in record time. Negotiation was simple and straightforward, and the price was exactly what I was looking for. No typical sales tricks or gimmics; just good customer service and professionalism. Free hats for the kids and the friendliest dealership staff ever were among the highlights; but getting just what I wanted in two hours flat made this the best car buying experience I've ever had. More
great Salemanship! I took my 2010 Toyota Camry in for service, then while i am waiting the salesman Stacey Conley approached me, And started talking to me about the new I took my 2010 Toyota Camry in for service, then while i am waiting the salesman Stacey Conley approached me, And started talking to me about the new cars, He showed me some and I tested drove them. He was so courteous and had so much knowledge about the cars! I was so impressed that I traded in my 2010 Camry for a Newer Model Hybrid! It was a pleasure doing business with him. When I am ready for our second car I will be back to talk to Stacey Conley, More
In for a service, left with a new car About five hours ago, now, I went into Bob Tyler to get my car's 10k mile check. As I am waiting for the service, Stacey Conley approached me and bega About five hours ago, now, I went into Bob Tyler to get my car's 10k mile check. As I am waiting for the service, Stacey Conley approached me and began asking about what I was doing there, how I liked my car, etc. He proposed to look into whether or not I had anything to gain from a trade-in from my 2014 to a 2015 Corolla. He insisted he had nothing on his plate at the moment and was willing to go through all the paperwork, even if I decided in the end to not trade (a rather tedious task for the possibility of no gain). I was somewhat apprehensive about exploring the idea; however, I had discussed with friends and family the pro's and con's associated with trading after a year or so, and it does depend on finances and what the salesman is willing to offer. He was incredibly fast. If I had intended to trade my car and had all the paperwork at the time, we would have agreed on the deal and been done two hours after my arrival. He did not throw out much of a sales pitch. He let the actual numbers do the talking, which were what convinced me. It was a professional and well-executed sale. His work was far beyond what I had expected during a trade-in. Though (as expected) my monthly payment went up a little, he was able to drop my interest rate, which was something I had never considered looking into, and proved to be the tipping point toward trading. It was an expected visit with an unexpected outcome, and I feel like it was worthwhile thanks to Mr. Conley's work. More
Getting morethan we knw we were going to get Stacey was great to buy a car with. Very knowledgeable and patient to answer our questions and explain all the devices in our car. All of the employe Stacey was great to buy a car with. Very knowledgeable and patient to answer our questions and explain all the devices in our car. All of the employees are very friendly, but Stacey was tops. More
Toyota Carolla Bought my first car today. This location had great customer service all around from Mr. Conley to the finance manager. Mr. Conley was constantly worki Bought my first car today. This location had great customer service all around from Mr. Conley to the finance manager. Mr. Conley was constantly working on getting our car ready as soon as we were approved and by the time we left with the keys in our hand, everything was taken care of. Overall, I highly recommend this dealership as they were respectful, honest, and overall great to work with. I look forward to working with Mr. Conley in the future as well as visiting this dealership for all my car needs. More
Best Christmas Gift!!! When we first arrived, Stacey Conley, greeted us with a great smile and positive attitude!!! We weren't planning of trading our 2010 Corolla, (little When we first arrived, Stacey Conley, greeted us with a great smile and positive attitude!!! We weren't planning of trading our 2010 Corolla, (little did I know my boyfriend wanted to trade our car that day). I have been wanting to see their 2015 model and Stacey helped us in every way possible. We told him straight off the bat we want to keep our payments low. We were very impressed on how motivated he was to get our business and to leave Bob Tyler with a new car. Bob Tyler's staff are the most courteous, helpful, happy, positive and friendliest people. Kudos Stacey, we cannot wait to do business with you AGAIN!!! More
"Went above and Beyond" We were involved in a horrible accident where we flipped on an interstate doing 70 mph. Our 2009 Toyota Highlander was totaled. We have always been We were involved in a horrible accident where we flipped on an interstate doing 70 mph. Our 2009 Toyota Highlander was totaled. We have always been a Toyota family and after experiencing first hand the safety of the Highlander, I was in the market for another one. After not being able to find one locally, I went online and found one at Bob Tyler Toyota. We made a trip over there and decided that was the vehicle for us. I just can't say enough on how well we were treated there. Douglas McClure and Chris Woods went above and beyond to get me in that Highlander. I would highly recommend Bob Tyler Toyota!! GREAT JOB!! More
VERY IMPRESSED w/Sales Associate Professionalism and Service I am was very impressed with the professionalism and courtesy of your sales associate, Tony Teschel, in my purchase of my 2012 Toyota Camry! My paren I am was very impressed with the professionalism and courtesy of your sales associate, Tony Teschel, in my purchase of my 2012 Toyota Camry! My parents also purchased a 2011 Toyota Rav4 and had Tim Teschel as their sales associate. My parents were very impressed with his professionalism as well! I had previously purchase a Tundra and and Tacoma pickup truck. I had traded in my Mustang GT. It pains me to be so "upside down" on my current auto loan but hopefully I have learned from my mistakes from the past! Perhaps I would be in a position to refinance my loan? I am also very impressed with the service dept. on my regular stops in for oil changes and tire balancing. The friendliness of the staff as well as the visits in the waiting area from Tony/Tim Teschel are greatly appreciated! Top notch sales and reliable and great service!!! More
Excellent Customer Care and Overall Experience I was very impressed with my recent purchase from this dealership. Amanda Harris is especially hard working and considerate as she provides outstandin I was very impressed with my recent purchase from this dealership. Amanda Harris is especially hard working and considerate as she provides outstanding care and attention to detail. Her willingness to work with me in ordering a truck with specific requirements was impressive. I chose this dealership which is an hour drive from my house, over the local dealership because of her. More
The friendly folks.. At Bob Tyler Toyota, I bought a used Avalon and the sales staff were very courteous. The salesman, Shawn Eidson, was extremely helpful in working with At Bob Tyler Toyota, I bought a used Avalon and the sales staff were very courteous. The salesman, Shawn Eidson, was extremely helpful in working with me to get the most for my trade-in and responsible for handling all the details with my car buying experience. My wife will only have Toyota's in our household and I highly recommend them for your car buying and maintainence needs! Thanks, Shawn! More