Bob Tyler Toyota

Excellant customer service combined with quality workmanship Our family has two Toyotas and I have been working with Greg Mann for six years now. Always professional and takes care of my concerns. Honest and t Our family has two Toyotas and I have been working with Greg Mann for six years now. Always professional and takes care of my concerns. Honest and that is why I will be back! Thanks Greg and the Toyota service team. More

Awesome Experience! We purchased a vehicle from this dealership about 2 years ago and came back for another one! Shawn Edison was our salesman. He was very thorough in as We purchased a vehicle from this dealership about 2 years ago and came back for another one! Shawn Edison was our salesman. He was very thorough in asking what we were looking for and was eager to make sure he found the vehicle with the right fit for us. He was very professional and helpful! Not only did he check on details for us, but he didn't just walk to another office to get the info, he ran from place to place! Who does that? Not too many places of business! We were there a couple of hours and he made sure we were well taken care of. Kim Douglas from the Finance office helped us with our financing paperwork. Probably the least favorite part of purchasing a vehicle! She made the experience seamless and very quick! She was super sweet and very informative! Bob Tyler Toyota is a great place to purchase a vehicle. Drove off as happy customers, with a free tank of gas and smiles on our faces! More

Planned Maintenance I was contacted to bring my vehicle for service, brought it in. The shuttle picked and dropped me off. Mr. Hall helped me get to and from work in a ti I was contacted to bring my vehicle for service, brought it in. The shuttle picked and dropped me off. Mr. Hall helped me get to and from work in a timely fashion. There was a part needed and I know I will have everything done after it comes in. I know I will have a good experience for my follow up appointment. VIP also reached out to me about my trade in options. More

AWESOME EXPERIENCE!! Today was a great day. Working with Tony Teschel in Sales, Verne Hilt as the GM, and Kim Douglas in Finance made my visit and purchase of a Corolla f Today was a great day. Working with Tony Teschel in Sales, Verne Hilt as the GM, and Kim Douglas in Finance made my visit and purchase of a Corolla for my son an absolutely outstanding experience!!!! Verne and Kim helped me purchase a second Corolla today fir my son after he was in an accident that toalled his first Corolla (He disn't have a scratch on hjim afterwards and the other driver was at fault). Good to know how SAFE these cars are when needed. After the accident, I called Verne and he said "Come on in" and fnd something you lke and we will make it another great experience!! He was sooo RIGHT!! Thanks Verne for your advice and allowing me to again work with Kim to quickly get everything approved and signed once my son picked out his car!! The whole Bob Tyler team is TERRIFIC!!! Highly recommended to anyone looking for a new or used vehicle. No pressure, GREAT TEAM, and a fair price with no hassles. Thanks Bob Tyler team on behalf of my son and me!! One happy son and on happy dad makes for a great day!! More

No pressure sales I really appreciated the fact that Jared Peevy treated me with respect. He did not pressure me or try to push a certain vehicle on. Once I had found I really appreciated the fact that Jared Peevy treated me with respect. He did not pressure me or try to push a certain vehicle on. Once I had found the vehicle that I wanted he was there for prompt professional service. This was truly a great experience. I would recommend Bob Tyler and more importantly Jared Peevy for anyone looking to buy a new or used vehicle. More

Amazing experience!! Made a usually stressful experience absolutely wonderful! Theron Bryant and Kim Douglas are great at what they do! They never said "we can't help you" Made a usually stressful experience absolutely wonderful! Theron Bryant and Kim Douglas are great at what they do! They never said "we can't help you" like our experience with some other dealers in the area and they worked diligently to get us the truck we needed. The whole process was quick and stress free. This is the 2nd purchase we have made with Bob Tyler and we will be back for the 3rd when the time comes. Outstanding service!!! More

Sales Experience We came to Bob Tyler to look at the SUV, Highlander. My wife and I enjoyed the test run. However, while in the showroom, I spotted the Sienna van and We came to Bob Tyler to look at the SUV, Highlander. My wife and I enjoyed the test run. However, while in the showroom, I spotted the Sienna van and told my wife that she should drive that before she committing to anything. The model I saw in the showroom was the only one on the lot! But Stacey was very quick into getting the vehicle out of the showroom for our test drive! After all, we are just looking, and not buying today! She loved the ride and the room inside the vehicle! The sales manager was able to get the vehicle financed, and it now sits in our parking spot! Thank you Bob Tyler! Thank you for hiring such great EMPLOYEES! More

NEVER DISSAPOINTED I cant sum up my experiences in 125 words. So, I will just say that I am NEVER dissapointed . Service team is excellent and has outstanding customer s I cant sum up my experiences in 125 words. So, I will just say that I am NEVER dissapointed . Service team is excellent and has outstanding customer service. Thanks Greg Mann for making my experiences pleasant. ShaLonda Lexus GS 430 Owner More

Poor Service dept. Customer Service I stood next to my car in the service lane waiting to be acknowledged and had 2 cars greeted and taken back that arrived AFTER me. I finally said excu I stood next to my car in the service lane waiting to be acknowledged and had 2 cars greeted and taken back that arrived AFTER me. I finally said excuse me to a service writer and he told me to wait, mind you I had a APPOINTMENT!!!!! Totally unprofessional staff who judges a book by its cover. They had no idea the amount of money I would have spent at this service department. Eastern Shore Toyota were more professional and paid more attention to detail when servicing their customers. If you want to feel like just another number go to Bob Tyler Toyota. If you want to be treated like a important service customer go to Eastern Shore Toyota, it's worth the drive More

Stacey was wonderful Stacey went out of his way to satisfy. On a return visit he went over and beyond to help my wife on all the ins and outs of the Bluetooth and other i Stacey went out of his way to satisfy. On a return visit he went over and beyond to help my wife on all the ins and outs of the Bluetooth and other instruments and controls. Great experience on both visits. More