
Bob Tyler Toyota
Pensacola, FL
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Abive and beyond doesn't cover it I am so thankful that Mo and Kim love their jobs so much that they go beyond to make things happen. We were on a certain budget and had very specific I am so thankful that Mo and Kim love their jobs so much that they go beyond to make things happen. We were on a certain budget and had very specific needs. Mostafa made sure to tell us exactly what options we had and what we would need to make it happen. Kim Douglas made sure that she made the banks work for us! She negotiated a better rate than we had originally thought we could get and she made sure she got us the lowest cost possible. They were friendly, not eager! They love their jobs, their employer and the brand! It shows in their eyes! They didn't have to do that for us. They could have said nope your budget won't work but they didn't. They said we can make it work. We got the RAV4 and we are so happy with it!! Thank you both for making our dreaded car buying weekend better than we could ever imagine!!! More
Amazing Service As soon as I arrived was greeted by Tony and then by Vern who were both friendly and wanted to help me find the car I wanted. They quickly got me a t As soon as I arrived was greeted by Tony and then by Vern who were both friendly and wanted to help me find the car I wanted. They quickly got me a text drive then after the drive decided I wanted to buy it. They made the process the most simple of any car I have ever purchased. Then Kim took the time to try multiple banks to get me the best interest rate possible. Actually hadn't even planned to buy a car that day but because of the staffs friendliness and eagerness to help me I decided I couldn't go wrong. They are the best and would recommend them to anyone looking to buy a new or used car. More
Fun Buying Experience The Sales Persons love to sell cars and it is a real car dealership. They don't seem to think they should sign their own service agreements, which won The Sales Persons love to sell cars and it is a real car dealership. They don't seem to think they should sign their own service agreements, which won't be good for their credit. They should be more responsible, but it is enjoyable to buy from Bob Tyler.thank you, Bob Tyler! Have a great afternoon! More
Quickest, Hassle Free Car Buying Experience, Great Service We got we to Bob Tyler Toyota took look for a Rav4, about 3 hours later, we left with a the car we wanted, and the deal was fantastic. Thanks to Jared We got we to Bob Tyler Toyota took look for a Rav4, about 3 hours later, we left with a the car we wanted, and the deal was fantastic. Thanks to Jared doing some of his Homework for us a few days earlier he made our shopping experience fast and efficient. This is our second vehicle we have bought from Jared, and both times he has offered us stellar service! Sarah also was able to assist us in sealing the deal with terms and services that were excellent. Kim in Finance was professional and efficient, bring us to a smooth ending to our car buying trip. Usually buying a new car is a long, stressful, experience. But we had a great experience again thanks to Jared, Sarah, and Kim. More
Didn't buy a car -- but got great help My wife and I rented a Prius in a small town in coastal Alabama a few months ago, and I left a tablet computer in the car's glove box. We searched for My wife and I rented a Prius in a small town in coastal Alabama a few months ago, and I left a tablet computer in the car's glove box. We searched for it, but somehow everyone overlooked it until an employee at Bob Tyler Toyota was checking the car after the dealership purchased it from the rental company. They tracked down the tablet's registration, and Mike at BT Toyota contacted me and mailed the tablet to me out in Oregon. Honesty and consideration may seem scarce in the world today, but the people at BT Toyota certainly demonstrated both qualities! If I didn't live on the West Coast, I'd buy my next car from them. More
Amazing Deal, best staff I have ever worked with! I want to thank Shawn Eidson as my Sales Expert and Greg in finance. They were the best I have ever worked with. Thanks for my dream truck. I want to thank Shawn Eidson as my Sales Expert and Greg in finance. They were the best I have ever worked with. Thanks for my dream truck. More
coray Wanted to trade in my 2011 for a newer model never even got to see any cars I've bought my current car at Bob Tyler but this guy coray was not interes Wanted to trade in my 2011 for a newer model never even got to see any cars I've bought my current car at Bob Tyler but this guy coray was not interested in selling me a car I have great credit but was brushed off by coray so I won't be coming back there anymore! More
A GOOD DEAL I would like to thank Mr.Theron Bryant and Mr. Chris Woods of the Used Car Department for a very open and fair negotiation that resulted in a win-win I would like to thank Mr.Theron Bryant and Mr. Chris Woods of the Used Car Department for a very open and fair negotiation that resulted in a win-win agreement for both sides. Throughout the intense discussions my daughter and I were treated with respect and professionalism. I would recommend the two of them for serious buyers. MJK More
A Professional, Courteous, and Hassle-Free Experience I would definitely recommend a friend to Bob Tyler Toyota for purchasing a used car based on my experience their last week. It was my first time buyi I would definitely recommend a friend to Bob Tyler Toyota for purchasing a used car based on my experience their last week. It was my first time buying a car through a dealership and I was worried about being pushed into an agreement I would later regret. Justin, the sales associate I worked with, went above and beyond in making sure that my concerns about the car were met and through his hard work we were able to come to a fair agreement for all parties. Financing also did a stellar job helping figure out the specifics of the vehicle payment. More
First New Car My husband and I had a great, low pressure first time car buying experience. Tony and Ken were both very nice and informative. We started there, went My husband and I had a great, low pressure first time car buying experience. Tony and Ken were both very nice and informative. We started there, went to several other dealerships in car city afterwards, and returned to purchase the next day. Tony definitely worked hard to get us in that new minivan, and we appreciate his and everyone else's efforts to keep the experience as painless as possible. We will definitely recommend others. More