Bob Tyler Toyota

Best car buying experience! I purchased my second Toyota from Bob Tyler on Saturday,06/25/16. It was an amazing sales and service experience!! Phillip Walker was the sales associ I purchased my second Toyota from Bob Tyler on Saturday,06/25/16. It was an amazing sales and service experience!! Phillip Walker was the sales associate that helped me and he was very friendly and knowledgeable about the cars that I was interested in. Kim Douglas was who was working with the banks to get me to a payment that fit my budget and did everything that she could to make sure that I was happy with the deal. I am beyond happy with my new car and will recommend Bob Tyler Toyota to anyone looking for a new or used car. Charla was who handled my paperwork at the end and she explained everything perfectly and made sure all my questions were answered. I am thankful for all the help and for everyone that was evolved in this car buying experience More

VIP service, treated like royalty! So glad there is a forum for getting the word out about a really top-notch "car salesman" at Bob Tyler! Actually Stacey Conley is the VIP Manager - a So glad there is a forum for getting the word out about a really top-notch "car salesman" at Bob Tyler! Actually Stacey Conley is the VIP Manager - and they certainly hired the right man for that position! How many times have you been getting your car serviced at a dealership and taken the opportunity to check out the new models and makes? That was our situation. I was getting my Prius serviced and my wife was thinking that it might be time to trade in her Solara. We had been waiting to see the all new 2017 Prius – the first total makeover in quite a few years. Stacey saw us looking around and got us into taking one for a spin. We told him we had also been thinking about a Camry. We tend to be thorough in our decision-making and buying a car is a big decision so we spent quite a few hours that day learning about Camry models and their differences, comparing them with the Prius, seeing what was available in Bob Tyler's huge inventory, and being helped along by Stacey's knowledge, easy-going personality, customer service skills, and attentive listening. Putting all those attributes together Stacey is OUTSTANDING at helping people arrive at decisions. We never felt pushed. When he didn't know an answer he made it his business to find out. He helped us see how to get the most for our money both in a car and in financing. When we started narrowing down what we were looking for he helped make it happen. He encouraged us to take one car out for the afternoon and thoughtfully had the air conditioning running when we got in! Between that day and two days later when we spent several more hours there, we really felt like we were VIP! In fact, at one point when Stacey was out of the office, I looked across the desk at my wife and said, "you know, he is nicer than I am," and I'm a nice guy! (We bought the Camry SE and celebrated by taking ourselves to dinner at a restaurant he recommended in Spanish Fort. He was right about the restaurant too!) More

New car purchase Very friendly and helpful. Second new car I have bought from Bob Tyler Toyota. Great service department with hours that meet my needs. Will continue t Very friendly and helpful. Second new car I have bought from Bob Tyler Toyota. Great service department with hours that meet my needs. Will continue to do business with this dealership. More

New highlander I bought my vehicle from Stacey Conley...my experience was amazing and delightful! Stacy made sure my needs were met financially and his customer serv I bought my vehicle from Stacey Conley...my experience was amazing and delightful! Stacy made sure my needs were met financially and his customer service was awesome! More

great experience The sales person was wonderful, and the whole experience was hassle free. I would highly recommend Bob Tyler Toyota in Pensacola, Florida for buying The sales person was wonderful, and the whole experience was hassle free. I would highly recommend Bob Tyler Toyota in Pensacola, Florida for buying or leasing a new car. More

First time car buyer As a first time car buyer, I did not look forward to going to a dealership and being hassled or pressured. Never once did I feel that way at Bob Tyler As a first time car buyer, I did not look forward to going to a dealership and being hassled or pressured. Never once did I feel that way at Bob Tyler Toyota. It helped that I went in knowing what kind of vehicle I was interested in. Salee was eager to assist and was extremely helpful throughout the whole process. I've even contacted her since I purchased my car to ask additional questions. She was still so very willing to help! I couldn't have asked for a better experience. More

Great service! I came in looking for something very specific! I was low on finances and Phillip Walker, my salesman, was absolutely amazing! I didn't find exactly I came in looking for something very specific! I was low on finances and Phillip Walker, my salesman, was absolutely amazing! I didn't find exactly what I wanted at Bob Tyler and wanted to continue my search at other dealerships, but quickly realized that I wasn't getting the service anywhere else I did at Bob Tyler with Phillip. He put up with me for two days of looking through the lot, and at the end of my long search, he still had a smile on his face! I would have been irritated with mylsef, but he was amazing. I left Bob Tyler with my new car and Phillip will be the reason I return to Bob Tyler in the future! More

Toyota 4Runner replay.. Went into for a service on a black 2012 4Runner and ended up getting a 2016 white 4Runner........Don't quite know how it all happened but as an older Went into for a service on a black 2012 4Runner and ended up getting a 2016 white 4Runner........Don't quite know how it all happened but as an older widow with one vehicle, it made sense to have a new car with lots of service for years to come . Everyone was very nice and professional , especially Craig Bullington. Charla Palmer was sweet and competent - you have a great team! Also Joe Barzelay made it even more fun .....thank you for all. More

THANK YOU! My situation was extremely complicated to say the least. I would like to thank the entire service team for taking car of me as a customer. A special My situation was extremely complicated to say the least. I would like to thank the entire service team for taking car of me as a customer. A special THANK YOU TO .. Gregg Mann and his team who never lets me down. Thanks to Derrick for working tirelessly on my Lexus trying to figure out the issue. You exemplified that you are a certified tech. Mike Hallmark , thank you for steeping in and hearing me out and helping me get the issue resolved as well. I am grateful to know that you gave it your best and you genuinely wanted to do what ever it took to keep me as a customer. For this, I will be forever thankful. More

Awesome Customer Care Mr. Roller is an outstanding employee and an even better salesman. He has such a type of professionalism that can only be developed by caring about wh Mr. Roller is an outstanding employee and an even better salesman. He has such a type of professionalism that can only be developed by caring about what the customer wants. He sold me a 2012 tacoma 4x4 and you can bet the next time I walk into Bob Tyler Toyota he's going to be the person I ask for. Thanks, Mr. Roller! Great Job! More