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Bob Tyler Toyota
Pensacola, FL
503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 503 reviews
September 08, 2016
Shout out to Wes Texas Lexus with clogged air conditioning drain - drove in 1 hour before close. Wes fixed us up in 20 minutes with no charge. Great guy! Texas Lexus with clogged air conditioning drain - drove in 1 hour before close. Wes fixed us up in 20 minutes with no charge. Great guy! More
by James r
Employees Worked With
Westley Bruggeman
September 07, 2016
Great Service Bob Tyler Toyota is a great place to get the car your looking for! They made me feel very welcomed and appreciated for my business. I had one of the n Bob Tyler Toyota is a great place to get the car your looking for! They made me feel very welcomed and appreciated for my business. I had one of the nicest and coolest guys help me get the car I wanted . This is my second time buying a car from these guys and they have never let me down. Chris Jenkins was a truly awesome guy who went to bat for me and got me the greatest deal on a car that I found on the website and really wanted! Thank you Chris I truly appreciate every thing you did to help me out!! More
by proudcarbuyer
Employees Worked With
Chris Woods, Chris Jenkins
September 05, 2016
Bob Tyler Stepped Up! A month ago our brand new truck with less than 50 miles on it was wrecked at the dealership by the service sign! True story! We were wary as to what A month ago our brand new truck with less than 50 miles on it was wrecked at the dealership by the service sign! True story! We were wary as to what the Bob Tyler crew would do. I am very pleased to share that they were all wonderful! We now have a new truck and could not be happier! Thank you Bob Tyler! More
by Elaine
Employees Worked With
Kubi Sarikaya, David Peña
September 01, 2016
Mind changed I have always DESPISED going to buy a vehicle because I always viewed car salesmen as crooked...UNTIL NOW. Had an awesome salesman, Chris Jenkins, who I have always DESPISED going to buy a vehicle because I always viewed car salesmen as crooked...UNTIL NOW. Had an awesome salesman, Chris Jenkins, who went above and beyond to earn my respect and business!!! I have now bought two cars in the last two months from this dealership. Would recommend Chris to anyone looking for a great deal!!!! A++++++ More
by Andy1995
Employees Worked With
Kim Douglas, Chris Jenkins
August 26, 2016
BUYER BEWARE Micheal Campbell has told us now for two months our checks are in the mail. I did get one of them after calling and going by the dealer ship numerous Micheal Campbell has told us now for two months our checks are in the mail. I did get one of them after calling and going by the dealer ship numerous times. I was stupid and trusted him on a hand shake during the deal. I have purchased 70000 dollars worth of vehicles from Bob Tyler just since October of 2015. Make sure you get a trade in value of your trade applied to the purchase or lease of your vehicle. I could have purchased the same car from another dealer without the trade in and paid 20 dollars a month less per month with a lower buy out at the end of my lease. So my car was a gift to Bob Tyler Toyota. I know it is shame on me but don't let them do it to YOU... More
by Bob Tyler Toyota customer
Employees Worked With
Michael Campbell, Alex Bohatka
August 22, 2016
Excellent customer service! From beginning to end, jerrd peevy went above and beyond to make our experience with leasing our first car simplistic, excitng and fun all with the ut From beginning to end, jerrd peevy went above and beyond to make our experience with leasing our first car simplistic, excitng and fun all with the ut most professionalism. He was very knowledgeable and helpful with every aspect of the purchase. He made sure I knew every little detail about my car and made me feel confident in my choice to use bob tyler. I would 100% refer anyone in the market for a vehicle to jered Peevy at Bob Tyler More
by stephanieheckman8852
Employees Worked With
Jared Peevy, Shawn Eidson
August 18, 2016
Second Chance Win! Phillip. His personable non-pushy approach is very helpful at feeling comfortable at your dealership. He was very willing to get all our questions ans Phillip. His personable non-pushy approach is very helpful at feeling comfortable at your dealership. He was very willing to get all our questions answered and is very creditable. Not only did we leave with a new car we left with a friend. Also, thank you Charla for staying late and professional. Signed, The Stamps More
by GGStamps
Employees Worked With
Phillip Walker, Charla Palmer
August 18, 2016
Very up front and honest. When looking for a car, Sultan tried his best to find me something that would work with my interest payments on a loan and what not. He never up talke When looking for a car, Sultan tried his best to find me something that would work with my interest payments on a loan and what not. He never up talked a car, other than saying that some cars last forever so the mileage sometimes doesn't matter haha. But other than that, he's very honest. The car I ended up buying he said probably had an engine problem and he showed me the problem while we were driving. I still bought the car haha. And it ended up just being a automatic transmission problem, but the car is able to switch to manual, so that fixed that problem. More
by Jogthong
Employees Worked With
Sultan Nasser
August 16, 2016
Don't Expect Them To Return Your Call They are either too rude to care about returning a call (promised callbacks and voice messages left for a callback) or they're too disorganized to eve They are either too rude to care about returning a call (promised callbacks and voice messages left for a callback) or they're too disorganized to even remember that they were supposed to. They also need to stop shopping at Dollar General for their phone system. More
by Job
Employees Worked With
Katie, Jamie, Sam, Mike Hallmark
August 16, 2016
Service Dept Worse service dept I have ever dealt with. I just bought my brand new Tacoma in December and got a nail in the tire. I was told in finance that its Worse service dept I have ever dealt with. I just bought my brand new Tacoma in December and got a nail in the tire. I was told in finance that its covered for 1 year or 12,000 miles without the extra tire coverage. So I called the dealership because it was time for my oil change anyway and asked the girl that was scheduling if road hazard was covered without the extra insurance for the 1st year because I would need a new tire it could not be patched and she assured me that it was covered for the 1st year. So my mom just happened to be going in for service 2 days before my appointment and asked the service dept while she was there and was also told yes its covered for 1 year or 12,000 miles without the extra tire coverage. So imagine when I get there and get told that its not covered unless I bought the extra tire coverage. Not only was he rude about it he just kept saying you didn't buy the extra coverage. So why was I told by 2 different people it was covered even the guy who changed my tire from roadside assistance that has a Toyota says it should be covered of course should be being the word. I will drive out of my way for service now just to avoid going there. More
by Amy T
Employees Worked With
Westley Bruggeman
