
Bob Tyler Toyota
Pensacola, FL
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Excellent service and sale of vehicle. Would highly recommend to family friends and others. I plan on returning to Bob Tyler Toyota for future car option endeav service and sale of vehicle. Would highly recommend to family friends and others. I plan on returning to Bob Tyler Toyota for future car option endeavors. Thank you! More
What could've gone wrong did, in every way! Unfortunately I don't have all day and thats what it would take to write this review. I'll summarize this way. They had our car for a combined total Unfortunately I don't have all day and thats what it would take to write this review. I'll summarize this way. They had our car for a combined total of a month. They damaged it, left MAJOR details undone, caused us HUNDREDS of dollars of inconvenience, and even after all that we never received so much as an oil change for all the trouble we went thru. Multiple return trips, they screwed up our car and stuck us out of town having to take cabs and Ubers to get around. I told my story to dozens of people and they were all blown away at how badly BTT handled our situation. I told them when I brought our vehicle in for service and screwed it up that they needed to make it right because we were about to purchase TWO vehicles. It was never made right and Sansing and Whibbs got our money instead. There is NO WAY I will ever spend another dime at BTT and hopefully never have to go to them for ANYTHING. We intentionally did not buy Toyotas because we did not want to have to deal with them ever again! More
Totally satisfactory Salesman Sultan Nasser was very courteous and promptly provided me with complete information and available options. Once the sale was completed he was Salesman Sultan Nasser was very courteous and promptly provided me with complete information and available options. Once the sale was completed he was extremely helpful in getting me briefed and fully comfortable with all the aspects and features of my new Corolla. I would rate his overall service as excellent. More
Highly recommend this dealership Terry was very helpful and gracious; never made me feel like a number and he wasn't just throwing out sales pitches; he seemed like a great guy that I Terry was very helpful and gracious; never made me feel like a number and he wasn't just throwing out sales pitches; he seemed like a great guy that I felt like I knew. I'm very glad I went to Bob Tyler Toyota and I'm completely in love with my new ride! More
Great experience Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my car Paul was absolutely amazing in the whole process. The whole staff I dealt with was very friendly and they helped with any details I wanted for my car ! I appreciate everything the staff did especially Paul ! More
Great auto service. Awesome salesman Allen Bozeman. Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represente Highest recommendation to work with a Allen Bozeman. He spent time teaching me about evaluation cars, evaluated my needs in a vehicle, and represented me well to get a deal. Even though I didn't end up buying, I would call Allen a friend after working with him at the dealership. Many experiences with the service department and they work hard to do right by me, their customer. best service experience I've had. Reasonable, explain things to me and make sure that everything gets corrected even if I have to come back at a cost to them they clearly demonstrate they are dedicated to making everything right. More
Great experience! Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received from T Thrilled with my new Toyota Tacoma! The vehicle sells itself. However, what was really satisfying, is the level of customer service we received from Tony Teschel. He was friendly, knowledgeable,and demonstrated loyalty to the organization and the brand. He never made us feel pressured. And he made a sincere effort to accommodate us. World class service! Satisfied customer, Paul Williams More
Buying a truck Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to get us Was upside down in my previous car. Bob Tyler was more than helpful in getting us in a new Tundra. Salesman and the GM went the extra mile to get us taken care of. More
Fantastic experience!!! Wonderful experience buying my new Toyota Highlander. Sultan Nasser was a very knowledgable and helpful sales person. Kim Douglas was a very helpful s Wonderful experience buying my new Toyota Highlander. Sultan Nasser was a very knowledgable and helpful sales person. Kim Douglas was a very helpful sales manager and Charla Palmer made the payment very easy. More
Thank you Mr. Tyler and Mrs. Douglas Thank you for taking care of me. I have to say I was very impressed with how quickly Mr. Tyler handled an out of warranty situation. For several month Thank you for taking care of me. I have to say I was very impressed with how quickly Mr. Tyler handled an out of warranty situation. For several months I was in a dispute with Suzuki who refused to honor a warranty claim. After explaining my situation to Mr. Tyler he immediately said I will take care of this and fixed the issue right away. If you are looking for a dealership to call home, this is your place. I have always believed that the most important part of the car buying experience is the service you receive after the sale. In my case, the service after the sale has been outstanding. Thank you Mr. Tyler and Mrs. Douglas for going above and beyond. More