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Bob Tomes Ford - Service Center

McKinney, TX

4.5
99 Reviews

99 Reviews of Bob Tomes Ford - Service Center

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June 10, 2023

It’s service with a smile. They did what I asked and had it ready a few hours later. More

by myw1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dickerson and Abby Wilson
Jun 11, 2023 -

Bob Tomes Ford responded

myw1506, thank you for sharing 5-stars! We're glad to hear our team provides friendly service with a smile and had your vehicle ready quickly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

The service is excellent and technicians are customer friendly. The recall went quickly and I would use Bob Tomes Ford again. More

by LCOLLINS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
Jun 11, 2023 -

Bob Tomes Ford responded

LCOLLINS46, thank you for sharing 5-stars! We're pleased to hear our team is friendly and provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

I thoroghly enjoy my dealings with the dealership and have a full trust in their honesty. More

by BALLARDFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

BALLARDFAMILY5, thank you for sharing 5-stars! We're pleased to hear our team is honest and trustworthy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

Efficient service, great customer service. Wish wait was shorter though; as in fewer days of car being in the shop. More

by Kwadwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

Kwadwo, thank you for sharing 5-stars! We're pleased to hear our team provides efficient service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

My service was great. They took me within 15 minutes and I was out over 45. Minutes great service. More

by GUY9127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Bob Tomes Ford responded

GUY9127, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 10, 2023

Best experience we have ever had with any dealers if my area. Very happy with the repairs. More

by BRITTNEYNALLEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

BRITTNEYNALLEN87, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Very friendly and reliable service. They get the job done even if you moved here from somewhere else and didn't by the vehicle from them More

by CAVA3R40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Hassick (spelling?)
Jun 09, 2023 -

Bob Tomes Ford responded

CAVA3R40, thank you for sharing 5 stars! We're happy to hear our team is friendly and reliable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 09, 2023

Austin has been helping us for a number of years. Always been available or called back quickly. I drive from Denton to have my Lincoln serviced at your dealership. That in itself should tell you a More

by aaronvano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coach and Austin, Brandon Tomes
Jun 09, 2023 -

Bob Tomes Ford responded

aaronvano, thank you for sharing 5 stars! We're glad to hear Austin is helpful and provides service that's worth the drive! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 09, 2023

I had a fantastic experience with the service department here. My service advisor was super helpful and walked me through the whole experience. More

by KOBE.SHELTON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hasik
Jun 09, 2023 -

Bob Tomes Ford responded

KOBE, thank you for sharing 5 stars! We're pleased to hear our service team provided a fantastic experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

The staff at Bob Tomes was polite, informed, and extremely helpful! I really enjoyed the car buying experience, from their website all the way until we signed the paperwork. It was a stark compariso More

by Reid.Graber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Day
Jun 09, 2023 -

Bob Tomes Ford responded

Reid, thank you for sharing 5 stars! We're glad to hear our team is polite, informative and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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