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Bob Tomes Ford

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
2,579 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 2,579 reviews

August 03, 2026

The car buying experience was seamless. The communication was fantastic from the beginning to the end. More

by b-ball22
Recommend Dealer
Yes
Employees Worked With
Brandon Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rice
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August 02, 2026

Each of them were personable, respectful and helpful. I didn't feel like I was getting sold something questionable. All my questions were answered. And they worked with my budget to make sure I was happy More

by MIRNIE95
Recommend Dealer
Yes
Employees Worked With
Dylan and Daniel
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August 02, 2026

Coleman and the whole crew were amazing! They worked relentlessly to help get us in a new ride! Would definitely deal with them again!! More

by kashcraft0727
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coleman Hinojos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keighley
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August 02, 2026

Jaelyn was very helpful with assisting me with options that led to my purchase. She was also very kind and professional. More

by dfontenot89
Recommend Dealer
Yes
Employees Worked With
Jaelyn
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August 02, 2026

Had a great experience picking out a car for my daughter yesterday. Lots of selections to choose from. Great prices and great customer service. More

by JohnH
Recommend Dealer
Yes
Employees Worked With
Steve
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August 02, 2026

People friendly. At the end of the day I feel like we got a satisfactory deal but I think in advertising there are some misconceptions. 1. In your on-line ads, you More

by JSCOLE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Lovern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Loya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2026

Worked with Quan. He was very helpful and informative. Quan was friendly and communicated clearly throughout the process. More

by SWT_CARLOS
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Gonzalez
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August 01, 2026

Ken has helped me with multiple vehicle purchases now. He is always super helpful and enthusiastic (even when we keep him there after closing). More

by mattmckiddy
Recommend Dealer
Yes
Employees Worked With
Saud Faud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Husband
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor and Will did an amazing job helping make this purchase come together
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August 01, 2026

Great service department. Very friendly advisors and comfortable waiting area. Worth the drive to get my mustang serviced. More

by stevenstreetman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot find name
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August 01, 2026

Horrible. Find another dealership. Came here to test drive a 24 raptor r with 30K miles on it. I was told I needed to agree on numbers before a test drive or i More

by Omari
Recommend Dealer
No
Employees Worked With
Ashley Sayre
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Bob Tomes Ford responded

Thank you for taking the time to share your experience. We're sorry to hear that our process left you feeling frustrated. We want to be clear that race has absolutely no bearing on how we treat our customers or how we conduct business. Our policy applies equally to every customer interested in our high-performance and high-value vehicles, including models like the Raptor R. Because these vehicles attract a significant number of people who simply want to experience driving them without serious intent to purchase, we ask customers to first discuss pricing and confirm purchase intent before a test drive. This policy helps protect the vehicle's condition for the eventual owner and ensures these specialty vehicles remain in the best possible condition. We understand that this process may not meet everyone's expectations, and we regret that it led to your impression. We appreciate your feedback and wish you the best in finding the right vehicle. Please feel free to reach out to Daniel Benitez directly at 214-554-5043

Aug 02, 2026 -

Omari responded

I’ll say it like this. 2019, came in to get a Mustang Gt base v8 trim.(29k) Check from bank in hand. I was an undergraduate student at SMU and got this same treatment. I ended up buying a Lexus the next week. This dealership has done some nonsense everytime. Had a family friend look at a vehicle- f250, new vehicle. Same outcome. If I said my car was totaled and I came looking at this vehicle then I’m pretty sure I’m here to purchase. However, I would bet that Bob Tomes wouldn’t put the vehicle on the lift, before I purchase all used vehicles must be put on a lift for visual inspection. All I hear from this response is lies. I’d love to see another review that states this same process.

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