Bob Swope Ford

Top notch professional sales staff Stopped in to check out Ford fusions ....wife liked the Titanium models but they didn't have any used ones. Rick James found a nice SE Model that wss Stopped in to check out Ford fusions ....wife liked the Titanium models but they didn't have any used ones. Rick James found a nice SE Model that wss fully loaded like a Titanium just lacking a few options that didn't matter to her.Fair trade in and found me outstanding financing. price of new car was slightly less than blue book and a real nice car. Last time I felt with a dealership ('VW ) was in 2003....which in comparison with this dealership, was a nightmare. More

Should have stayed in the old building! I have been taking my truck to Swope Ford Service since I bought it at this dealership. For the first 6 years they were setup at a separate truck only I have been taking my truck to Swope Ford Service since I bought it at this dealership. For the first 6 years they were setup at a separate truck only shop down the street from the actual dealership. I could get the WORKS done in 40 minutes or less and repairs were also done in a timely manner. No complaints there. Now that service has moved to the dealership, expect to be there all day. I just waited an hour to find out my truck was not even taken back yet. Why make an appointment and tell them you are waiting if there is no hurry to get you in. Looking in the shop they were not very busy today and lots of open bays. It has been this way since the truck service moved and this might be the last time I get my truck serviced there. After years of the dealership servicing my truck all I want is the same level of service which includes timely service. More

Recall The dealership was responsive to the needs of my organization in a timely manner. We were in need a quick turn around and they provided it. The dealership was responsive to the needs of my organization in a timely manner. We were in need a quick turn around and they provided it. More

Great Service!! They gave me a great deal on a used vehicle well under KBB value!! They really care about their customers and go the extra mile to help!! They gave me a great deal on a used vehicle well under KBB value!! They really care about their customers and go the extra mile to help!! More

Service Dept. was top of the line When I took my car in for vehicle care, I was very pleased with the attention, care and professionalism of the service dept, especially from Brian Cle When I took my car in for vehicle care, I was very pleased with the attention, care and professionalism of the service dept, especially from Brian Cleaver. I initially called in and he was able to not only get me in the same day but he had already spoken with the technicians about what was needed by the time I got to the dealership. He arranged transportation for me to my job, which relieved much stress. The work was patiently explained to me in a professional and detailed manner. Should I need car service in the future, I will absolutely go to Bob Swope Ford. Great team. More

Outstanding service. The service department has always provided exceptional service in a very timely manner. This visit the service was completed way ahead of the initia The service department has always provided exceptional service in a very timely manner. This visit the service was completed way ahead of the initial estimated time. The shuttle service provided is greatly appreciated. More

This company always takes good care of my car. Dec. 01, 2016 Since the day I bought my car from Swope Ford in 2013, I have taken it to Bob Swope Ford in Elizabethtown Kentucky to be serviced regul Dec. 01, 2016 Since the day I bought my car from Swope Ford in 2013, I have taken it to Bob Swope Ford in Elizabethtown Kentucky to be serviced regularly. They are always friendly, courteous, prompt, and efficient in getting my car serviced and ready for me to drive it away. I think they are very reasonable in their prices, and I like the way they make one feel welcome and comfortable in their nice waiting area. Carrie Server was my Guest Server Coordinator yesterday and she is a very nice lady. I highly recommend Bob Swope Dealership in Elizabethtown, Kentucky to anyone who is interested in purchasing a new vehicle and/or needing their vehicle serviced. I no longer live in that area but I still drive there to have my car serviced. They're great. More

Great 'No xx' Dealer !!! I went to this dealership after having a very poor experience at BigM in Radcliff. I was looking for a specific vehicle for certain needs. Andrew and I went to this dealership after having a very poor experience at BigM in Radcliff. I was looking for a specific vehicle for certain needs. Andrew and Justin made a couple of suggestions and I ended up leaving shortly after with a different car that was 10 times better. There were a few small obstacles that they handled for me and made this one of my best car buying experiences ever. More

Worst Experience ever! The WORST EXPERIENCE at a service place, I have ever had! Took vehicle in for a recall, check air conditioner, not cooling but blowing air, and fix The WORST EXPERIENCE at a service place, I have ever had! Took vehicle in for a recall, check air conditioner, not cooling but blowing air, and fix left blinker. They kept calling with more stuff wrong and the price keeps climbing. The vehicle i have was bought new from Ford and well-kept in the garage and never had any issues, never been wrecked or anything. Just recently out of warranty. The problem came with one part they said it needed to be replaced which was not a usual part you repair on an air conditioner. When asked what was wrong they said it was bent which was strange since the air conditioner had never been worked on before. When time to pick up vehicle firs they said we have to keep all weekend which they already had it overnight. Then when my husband said okay I want to see the parts that were broken and an explanation of what was wrong (sounds simple right?). Next in about an hour they call back and all of a sudden it was ready to go. Okay. When you get there first they do not want to show you the part, then after insistence they went to get the part, and now it was not bent it would not seal correctly. Okay how would that have happened? We asked. They said someone went in there and broke it. Okay we have never had any work on the air conditioner on this vehicle we bought new and the only owners. We changed oil, filters, etc. Then either it came from the factory like this or it happened when fixing? Now we are liars and we went in there and worked on an air conditioner that had never been worked on. It does not end there. Okay I want my bill. Well, I have to add it up. They you stand there for 10-15 minutes waiting for them to decide how much you owe them and the bill goes form 400-800.00 dollars. Really. I can see if air compressor was out of the air conditioner but for hoses and a line? I paid and left but I will NEVER BE BACK! You can tell when you are being ripped off. E’town Bob Ford Swope Service ripped me off! More

Funniest Bunch to give all your money too I've bought a car here and loved the service Mr. Jeff Maclin is the know wit all of sales. That man sells cars when you don't even plan on going. He h I've bought a car here and loved the service Mr. Jeff Maclin is the know wit all of sales. That man sells cars when you don't even plan on going. He helps out throughout the whole process and follows up with any issues. He is truly reliable and I rate Bob Swope Ford in Elizabethtown, KY with 5 stars for the awesome homey staff. As well as the new improvements to the building..Although parking could be a bit better, but that's no reason to rate them any lower...Great job team out there. More