
Bob Steele Chevrolet
Cocoa, FL
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Different story from each person in the service dept. Dropped my 2018 truck off Monday. Tuesday afternoon i had to call them. Was told that the truck was totalled and rebuilt with all after market junk pa Dropped my 2018 truck off Monday. Tuesday afternoon i had to call them. Was told that the truck was totalled and rebuilt with all after market junk parts and truck was no longer under factory warrenty at 23,000 miles. Went to retrieve truck and was told that it was not totalled but has in a severe accident and had all junk yard parts on the front end. WOW then was told the bottom ball joints were welded in and the right strut tower was replaced cause it had a scrape on it. WOW made them put it on the lift to show me. Unknown to them I am ASE Master Mechanic with 40 years of experience. Much to my surprise i had to show them where what a bottom ball joint was and WOW again no weld on no ball joint. Then was told that the right lower control arm was from a junk yard cause it was scratched. I asked about the left control arm that had the same scratches and was told it wasn't replaced. WOW again. Then was told the frame was twisted and they couldn't fix the alignment so asked for the alignment sheet and then i find out they never checked the alignment nor did they put it on a frame machine. After i ask for the alignment sheet they take it off the rack and drive it around front and do a alignment xx. It gets better, the kid who cked the alignment left the sheet he printed in the truck which showed it was all green and good but the service manager later hands me an alignment sheet that shows all red and so bad that the machine can read it. WOW. Yes i have both sheets. All i can say do not believe wat your told by anyone as BOB STEELE RIP YOU OFF CHEVROLET. O and one other thing.. In 1975 there was a Law that was passed that states the only thing that will void a factory warrenty is a rebuilt or salvaged title. Even tho 4 of them told me that the truck was no longer coverd under the factory warrenty they would not put it in writing. Smart thieves. BEWARE.of the entire service department. All the supposed junk yard and aftermarket parts still have the GM Factory sticker on them. Lastly i was told that the right front tire was new and replaced. Amazingly it had the same date code as the others. Just think about how much money they could have charged me to fix a supposedly totalled truck. More
Great place to buy a car I had a very pleasant experience buy my new car at Bob Steele. The process went smooth and all my expectations were met and or exceeded. Extra thanks I had a very pleasant experience buy my new car at Bob Steele. The process went smooth and all my expectations were met and or exceeded. Extra thanks to Karona and Nikolai for their friendliness and expertise. More
2015 chevy traverse Met karona. I had looked online and found what became our new car. I was apprehensive at first but karona listened and helped in an unbelievably hard Met karona. I had looked online and found what became our new car. I was apprehensive at first but karona listened and helped in an unbelievably hard time for my wife and myself. He never promised more than he could do and was honest 100%. He was there every step of the way and had our back. I will deal with him for our next vehicle. More
Great experience. No pressure. Bob Steele made the car buying experience as good as possible. We didn't feel pressured into anything. Karona let us browse vehicles at our leisure Bob Steele made the car buying experience as good as possible. We didn't feel pressured into anything. Karona let us browse vehicles at our leisure and was always available if we had questions. Chris did a great job in finance as well. Very friendly people. It was just a laid back, stress-free experience (the way car buying should be!) and I think we got the car at a fair price. I would definitely recommend this dealership. More
Vehicle breakdown when traveling We travel over the road for our jobs transporting RVs and we were actually on a personal trip from VT to Florida when we got engine codes on our diese We travel over the road for our jobs transporting RVs and we were actually on a personal trip from VT to Florida when we got engine codes on our diesel truck. We found Bob Steele on the Internet and went there first thing on a Monday morning. Within 30 minutes of arriving there they had our truck in the shop and shortly after had the problem diagnosed. We had to stay two days to wait for parts but the service was excellent. Thank you Bob Steele. Larry was the service writer and he was exceptional. More

Military Appreciation at is best. I am active duty military and me and my wife went to Bob Steele looking for my retirement present. The sales people. managers and finance managers tre I am active duty military and me and my wife went to Bob Steele looking for my retirement present. The sales people. managers and finance managers treated me the best I have been treated while buying and vehicle. They were patient, understanding, flexible and understood what I was looking for. I will say I went there looking for a corvette and left with a Camaro ZL1 monster and I’ve never been happier. I will always be grateful for their service to me and my wife. There are other Chevy dealers closer to me however I don’t mind the driving from Orlando to Bob Steele Chevy dealership because they gave awesome customer service. See you guys soon because I will be buying accessories to enter my Camaro in car shows :-).. More
Servicing my car I brought my 2018 Chevy camaro in for service and it was supposed to be a one day fix kind of thing. Bob Steele had ended up having my car for quite s I brought my 2018 Chevy camaro in for service and it was supposed to be a one day fix kind of thing. Bob Steele had ended up having my car for quite some time. I finally got it back but ended up still having the same issues with the car. So after quite sometime of going through Bob Steele and enterprise loner cars I finally got my 2018 camaro back. I just gotta say this company went above and beyond my expectations to fix things. Mr. Bob Steele himself went out of his way to make sure I was a happy customer after all the hassle I went through. I highly recommend this dealership to anyone. They truly do care. More

Love our ZR2! Thanks to Karona for making it happen! Was a pleasure working with Bob Steele Chevrolet Inc., our salesman, Karona Meas, worked with us in every way to make our purchase happen. Couldn't o Was a pleasure working with Bob Steele Chevrolet Inc., our salesman, Karona Meas, worked with us in every way to make our purchase happen. Couldn't of been happier. Made things happen fast & no games, which meant everything to us. They don't try to take advantage over you like a lot of dealerships out there, up front with you, from the beginning to the end. Thanks Bob Steele, & (Karona Meas) for the Great Customer Service!!! We won't forget how well you treated us. Love the free oil changes & tire rotation with new vehicles is a super plus. Kevin & Sara Gross Viera, FL More

Everyone was wonderful I had a great experience with Karona an Chris, they both help get me two cars. I would highly recommend them to my friends an family. I had a great experience with Karona an Chris, they both help get me two cars. I would highly recommend them to my friends an family. More
Great Service This was such a pleasant experience all around. Karona was very professional and very thorough at explaining all the extras on our new Chevrolet Tahoe This was such a pleasant experience all around. Karona was very professional and very thorough at explaining all the extras on our new Chevrolet Tahoe. More