Bob Ruth Ford

Customer service was over and above. We went to Bob Ruth after seeing great prices on the internet. They were better than expected on the lot and that was only part of the story. Kim Nash We went to Bob Ruth after seeing great prices on the internet. They were better than expected on the lot and that was only part of the story. Kim Nash was so nice and worked with what we were looking for in a vehicle. She found us exactly what we were looking for and at a great price. The money given for our trade in was so much better than we expected!!! After we picked up our vehicle, we had to get a new battery the next day. I was unable to reach Kim that day, but she called me back and still reimbursed us money for the battery. Quality customer service is hard to find, but not at Bob Ruth Ford!!! The entire staff was friendly and we talked with several staff members while at the dealership. Monica got our paperwork squared away in short order and was so friendly with us. I haven't had such a good experience buying a vehicle. Bob Ruth is aces with me!!!! More

Kim is the best This is the 4th vehicle we have bought from Bob Ruth Ford and we keep coming back because of Kim Nash. She has always been so friendly and patient wi This is the 4th vehicle we have bought from Bob Ruth Ford and we keep coming back because of Kim Nash. She has always been so friendly and patient with us and very understanding. We will always go back to Kim and we would recommend our friends to go there also. Great work Kim, keep it up :) We have also dealt with Monica every time we have been in there. She is very patient also and very thorough with us explaining every document we are signing. She makes it so fast and easy when we are financing. Great job to Monica also :) More

Wonderful I honestly have never had a better experience when buying a car, Ray was laid back and let us decide on the car we wanted didn't push us into somethin I honestly have never had a better experience when buying a car, Ray was laid back and let us decide on the car we wanted didn't push us into something we were not interested in. Also we got more for our trade then we had imagined! Overall I give Ray an A+++. Thank you Ray for being great and not making our experience dreadful. More

Another Great Experience This week I purchased my third new vehicle from Bob Ruth Ford. Dave Galaspy has been my salesperson for all three purchases and I cannot say enough g This week I purchased my third new vehicle from Bob Ruth Ford. Dave Galaspy has been my salesperson for all three purchases and I cannot say enough good things about Dave. I wanted a specific color for the latest Escape I purchased - Dave listened to what I wanted and was able to help me get exactly what I wanted to inquired about. Thank you - More

First Car! I went to Bob Ruth Ford in Dillsburg, PA looking to buy my first car. I was a little nervous about it, since I didn't really know what I was doing. Ki I went to Bob Ruth Ford in Dillsburg, PA looking to buy my first car. I was a little nervous about it, since I didn't really know what I was doing. Kim Nash was incredibly nice, patient, and helpful throughout every step of the process. I would recommend Bob Ruth Ford of Dillsburg, and Kim Nash in particular, to anyone looking to buy a car. She is the best!!! More

Great first time experience This was my first time buying a car so I was a little nervous. Jeff was my salesman and he really helped both with knowledge about the cars and advice This was my first time buying a car so I was a little nervous. Jeff was my salesman and he really helped both with knowledge about the cars and advice for a young buyer like me. He showed me plenty of cars, gave me the pros and cons, and was overall very friendly and patient. When I had an issue with my insurance him and Monica, the business manager, recommended a great insurance agent Leeann who helped me purchase full coverage insurance in one day! Monica was very helpful with explaining all the processes and paperwork while we worked to get the car in my name. Overall I really enjoyed Bob Ruth Ford and everyone made me feel comfortable and welcome. I'd suggest Bob Ruth Ford to any buyer, new or experienced! More

No-hassle I came into the dealership knowing they had a 2012 MKZ on the lot. I have been seatching around different dealers for weeks. This dealer have me a com I came into the dealership knowing they had a 2012 MKZ on the lot. I have been seatching around different dealers for weeks. This dealer have me a competitive trade and gave me a great trade in value for my car. Great salespeople, honest. More

Expedition No, my purchase was not this dealership's biggest of the day but they made me feel like it was. The salesman, Dominic Puliti, listened to me and under No, my purchase was not this dealership's biggest of the day but they made me feel like it was. The salesman, Dominic Puliti, listened to me and understood MY needs and financial limit. My husband and I arrived at approx 1:30 on Saturday afternoon and arrived back home in Annville at 5:00pm with my new(used) wheels. The entire staff was friendly and Randy in financial was actually fun to sit with and finalize the paperwork. There's a reason Bob Ruth Ford has been in business since 1955!!! More

toyota tundra i started looking on the internet for trucks before i went out to dealerships. the first dealership i went to was pretty awful. they were trying to se i started looking on the internet for trucks before i went out to dealerships. the first dealership i went to was pretty awful. they were trying to sell vehicles that weren't ready to be put on the road. i would have ended up with a basket case if i stuck with them. then i went to bob ruth, they took my trade in even though there were some mechanical issues with it, and ron was pretty upfront with all the trucks i was looking at. thanks More

Best Experience EVER! Dave Galaspy was the perfect no-pressure salesman! I do not enjoy shopping , and I had always found Car shopping to be highly stressful. Today, was an Dave Galaspy was the perfect no-pressure salesman! I do not enjoy shopping , and I had always found Car shopping to be highly stressful. Today, was an all new experience, It was such a positive experience that I can for the first time in my life say I would recommend my salesman or dealer. Dave was available and knowledgeable , without shadowing over me , without any pressure. I only wish i had him in the Mall for all my Christmas Shopping this year. Dave is awesome, and i wouldn't go to anyone else! He is truly the BEST More