Bob Ruth Ford

Excellent experience at this Ford dealership This was our first time working with Cody Cooper, and it was a fabulous experience. It was quick service, got our payments to where they needed to be, This was our first time working with Cody Cooper, and it was a fabulous experience. It was quick service, got our payments to where they needed to be, and a truly simple process. More

Very good people to deal with Ron is an excellent and very friendly salesman as soon i get to the dealer lot he great to me with smile an other employee open de door for me, what Ron is an excellent and very friendly salesman as soon i get to the dealer lot he great to me with smile an other employee open de door for me, what great experience! More

Awesome! The personalized service I received really meant a lot. Tony Torres went out of his way to assist me. He was a pleasure to deal with and I will come b The personalized service I received really meant a lot. Tony Torres went out of his way to assist me. He was a pleasure to deal with and I will come back when I'm ready for my next vehicle. More

GREAT service froom ALL involved!!! John Fox was pleasant to work with, knowledgeable about the product and was eager to handle all requests. Great Staff and great to work with! John Fox was pleasant to work with, knowledgeable about the product and was eager to handle all requests. Great Staff and great to work with! More

Flooded f150 gess what it was flooded they put new carpet to cover the dirt radio dosent work,bluetooth, line in dosent work air filter box full of dry mud front d gess what it was flooded they put new carpet to cover the dirt radio dosent work,bluetooth, line in dosent work air filter box full of dry mud front differential is leaking gear oil they suppose change the motor oil it was black like never was change tyranny support is bent bad no jack More

Thank You Brian,at Bob Ruth Ford Bob Ruth Made this an easy Sale,Brian was my salesman,I drove the car I wanted,thought is was out of my budget,I told him where I needed to be to purc Bob Ruth Made this an easy Sale,Brian was my salesman,I drove the car I wanted,thought is was out of my budget,I told him where I needed to be to purchase this 2017 Ford Escape,I got to the dearler at 735 pm,they close at 8,I test drove the car with no pressure to purchase it,I told Brian I was at 3 other dealerships,and Felt they did not want to sell a vehicle at a price to fit my budget,This car was exactly what I was looking for,By noon the following day,Brian said come get your car,They made this a very easy decision,it was by far the best deal I was offered,No pressure No hassle,I love the car ,I will be sending a lot of people to there dealership,as by far they were the best to deal with,I will always go back if I need any vehicle,It was a pleasure from start to finish,Thanks,Brian and Bob Ruth Ford for making it very easy,Everyone was very friendly,I highly recommend if your looking for a vehicle,Check out Bob Ruth Ford before buying anything.Thanks again Brian,One day I will be back to buy another one,Dale More

Great staff, Friendly, knowlegable, great service This is a great place to have your car serviced or to purchase a car. The staff is excellent and the atmosphere is friendly. There is no pressure to b This is a great place to have your car serviced or to purchase a car. The staff is excellent and the atmosphere is friendly. There is no pressure to buy and they worked with our budget and needs. More

Great experience with a friendly and professional atmosphere I just purchased a car today at Bob Ruth ford and it was a good experience. my sales rep name was TIM and he was very friendly and helpful. he worked I just purchased a car today at Bob Ruth ford and it was a good experience. my sales rep name was TIM and he was very friendly and helpful. he worked hard until he could get me approved to finance and did give up until he found a bank for me. he was of a great help and had an answer for any questions that I had. he was very professional. I would recommend anyone to go there and I would go back there again. Thank you TIM! More

Great experience making my purchase. Devin was the greatest salesperson I ever dealt with. No pressure and he knew his stuff. I would recommend him to anyone.Everyone I dealt with were v Devin was the greatest salesperson I ever dealt with. No pressure and he knew his stuff. I would recommend him to anyone.Everyone I dealt with were very friendly . More

Terrible Customer Service, Lemon Car In Summer 2018 I purchased a 2006 Ford Taurus because the place was highly recommended by a family member. The car was a little more expensive than I In Summer 2018 I purchased a 2006 Ford Taurus because the place was highly recommended by a family member. The car was a little more expensive than I was looking for, but I was willing to pay more because they assured me that they had inspected it THAT WEEK. Higher price in exchange for no issues seemed like a fair deal to me. On cars this old, they will not supply any kind of warranty. Again, because I had been promised that it had just been inspected, I accepted this. Less than a month later, my car wouldn't start and was burning through oil and gas. Needs a new Mass Airflow Sensor. It was expensive to replace, and I wasn't happy about it. I called in and they told me that since I bought it without a warranty, it was my problem. I also noticed that the windshield wipers jumped and clearly had not been replaced anytime recently, and as soon as I drove off the lot, one of the back windows stopped opening. A few weeks after that, my exhaust system completely fell off. The catalytic converter needed replaced. I had to get my car towed. I called and complained and they said that they sell these without warranties because they "don't know what the driver will do" and "don't have a crystal ball" (essentially blaming me for a mechanical failure that almost certainly formed prior to my owning the car). Five days after replacing that, the check engine light came on, the car was shaking when idling, and it could barely accelerate. Turns out the last person who owned it replaced the ignition wire improperly and never removed the old one, causing the new one to be misplaced and melt. This certainly should have been seen during an inspection. I don't know anything about cars and once I looked into the engine myself I could tell that there wasn't supposed to be a cut wire just hanging out in there. Went to a new mechanic, got that fixed. Six days after that repair, my check engine light is on again. For anyone keeping track, that is: two major repairs, one minor repair, one worn out part, one mysteriously not working part, and an extra check engine light. I am not convinced they inspected the car at all, let alone as thoroughly as they claimed. And their salespeople (they don't have a customer service department as far as I can tell, because I just keep being transferred to sales) don't care. They got their sale, customer happiness and safety be darned. More