Bob Ruth Ford
Dillsburg, PA
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Very reputable Our family has been purchasing cars from Bob Ruth Ford for over 7 years now and they always go above and beyond for us when we are looking for a new c Our family has been purchasing cars from Bob Ruth Ford for over 7 years now and they always go above and beyond for us when we are looking for a new car or truck. More
Good Experience Very transparent on pricing and financing up front. In and out in about 3 hours without an appointment. I went a day earlier than I had originally p Very transparent on pricing and financing up front. In and out in about 3 hours without an appointment. I went a day earlier than I had originally planned and they were still more than willing to fit me in. Very busy dealership but they do their best to make you comfortable while you are there. Everyone is extremely friendly. More
Beware I purchased a 2017 Kia Soul there in March 2018. I had the loan done directly through the dealership . A year later I decided to refinance the loan w I purchased a 2017 Kia Soul there in March 2018. I had the loan done directly through the dealership . A year later I decided to refinance the loan with my bank. The loan officer at my bank asked me what I paid for the car I said $12000 with 2000 down. She said do you realize your loan is for $16000? I had no clue! as we were looking at the papers it turns out that the dealership added the gap insurance and the extended warranty into my loan. It was a total of over 3000 Dollars. At that point I called Bob Ruth and talked to the warranty department she said that "oh yes that's how we do it here" . Beware, the finance person suggested I get gap insurance and extended warranty, but at no time mentioned it being added t my loan. At the time I thought that I would have to get it on my own and didn't realize that he was already setting my account up for that . Needless to say I refinanced my loan with my bank and I saved over a 1 and 1/2 years in payments and over $2000 . Beware of Bob Ruth Fotd. They are very Smooth talkers . I will be reporting them to the Better Business Bureau More
Internet "Bait & Switch"! NOT TO BE TRUSTED! We received an internet quote And via text (2) texts. After informing sales that we would be driving over 2 hours from NEPA with NOT TO BE TRUSTED! We received an internet quote And via text (2) texts. After informing sales that we would be driving over 2 hours from NEPA with 2 large Newfoundland dogs and politely asking that there be No Surprises, test drove the car, agreed on any necessary items to be addressed, were then told that the price was $900 more than quoted. To further attempt to insult our intelligence, they then tried to explain that they were losing money on the car, even at the $900 overcharge! Let's ALL be real folks...no business is in business to lose money. DON'T BE TAKEN BY THEIR INTERNET PRICING, especially if you are not local. More
Best deals Devin Traverso connected me with great deals and special finances. Very friendly, and I would recommend himself and his team to everyone with better r Devin Traverso connected me with great deals and special finances. Very friendly, and I would recommend himself and his team to everyone with better rates. More
Buying a new car and service Wonderful salesman and absolutely the best service department Very accommodating and super fast service. Worked very well with me on two different Wonderful salesman and absolutely the best service department Very accommodating and super fast service. Worked very well with me on two different occasions. Took the time to make sure I understood everything. More
Awesome experience I came in with a trade in not expecting much, they didn’t even ask about it they just took it and gave me a great deal on a new fiesta. I’ve never had I came in with a trade in not expecting much, they didn’t even ask about it they just took it and gave me a great deal on a new fiesta. I’ve never had such an easy time getting a new car. Definitely one of the best dealerships in PA. More
New F150 Everyone was very helpful and courteous! Kept me updated on the status of my F150 order from the factory. Buying process was fluid, painless and quic Everyone was very helpful and courteous! Kept me updated on the status of my F150 order from the factory. Buying process was fluid, painless and quick. Would recommend to anyone to purchase a vehicle here. More
lease new Escape Everyone was very helpful and made the experience easy...listened to my wants and fixed me up with THAT vehicle...then showed me how to use all the ne Everyone was very helpful and made the experience easy...listened to my wants and fixed me up with THAT vehicle...then showed me how to use all the new things on the car More
Devin is the best!!! I had the best first time car buying experience from Devin! He got me a great deal and the process was fast. I love love love my 2013 Durango! Devin w I had the best first time car buying experience from Devin! He got me a great deal and the process was fast. I love love love my 2013 Durango! Devin will be my go to guy for any future purchases. More