Bob Ruth Ford

Easy car buying Bought a 2019 Ford ecosport Great customer service easy to buy a car from good prices would recommend. To family and friends Bought a 2019 Ford ecosport Great customer service easy to buy a car from good prices would recommend. To family and friends More

Overall good experience They worked with us and our budget. Quick, friendly and accommodating. Dealt with our small children with ease. Would definitely come back a 3rd time! They worked with us and our budget. Quick, friendly and accommodating. Dealt with our small children with ease. Would definitely come back a 3rd time! More

Love my ST My second time buying from bob ruth ford. Brian was awesome throughout the entire process. Always great customer service. I'm very happy with my fo My second time buying from bob ruth ford. Brian was awesome throughout the entire process. Always great customer service. I'm very happy with my focus st. More

Should use sell tactics Was called and told someone was interested in a Dodge Dart, would I be willing to trade mine in. I would, it is a death trap during any type of snow. Was called and told someone was interested in a Dodge Dart, would I be willing to trade mine in. I would, it is a death trap during any type of snow. I asked about accidents on this vehicle, report was pulled up, simple fender bender accident, sales rep made it a point to let me know that It was obviously nothing and fixed. At quick glance before test driving, you could not notice that tailgate, bumper cover, and rust where this was supposedly repaired. Nothing that can’t be repaired and fixed easily but still upsetting. I knew how much my car was worth, I knew the total if the truck. Prior to signing paperwork, I was not told once how much I was being given for my car for trade in, it was when I was signing the dotted lines I got to see and I was very unhappy for the amount given for my car-which was in great condition. As this individual just started to show me a pamphlet on warranty coverage, someone walked in and started asking me questions. I turned back to the individuals showing me warranty information, it was gone and tucked away. Found out as I’m signing the final car paperwork, it was an additional 3k to have this warranty. Love this truck though, just pretty upset about not being told things, not discussing the amount i would be getting for the gay this resulting in upside down loan, and being told repairs were done when they were not. More

Great service and willing to work with you. I went to the dealer to check out used trucks and found there really wasn't anything I was interested in. I've been out of the new truck market for a I went to the dealer to check out used trucks and found there really wasn't anything I was interested in. I've been out of the new truck market for a long time and never really considered a lease but found after talking with Luis Rodriguez that a lease would be perfect for me. Long story short they made me a deal I could afford with a truck I love. More

SERVICE We travel between SC and Pa. I wanted service close to my home and dependable. With four. inspections and service I really need to trust that the ser We travel between SC and Pa. I wanted service close to my home and dependable. With four. inspections and service I really need to trust that the service is required and they understand my needs. Everyone has been very helpful and we feel safe when leaving. The last service was the Fusion my son's car Nat took care of it without any problems. Hopefully you may have a new customer. Again Thanks More

Always so helpful We have used BobRuth service dept for last theee years since we moved into the area. We are always super pleased with the way they service our truck a We have used BobRuth service dept for last theee years since we moved into the area. We are always super pleased with the way they service our truck and the customer service is awesome. More

Excellent Experience, Will be back! Stopped in on a busy Saturday morning to look at a few different vehicles. Dave Galaspy was awesome to work with! He showed us every vehicle we wanted Stopped in on a busy Saturday morning to look at a few different vehicles. Dave Galaspy was awesome to work with! He showed us every vehicle we wanted to see, no pressure to buy, and he truly did treat us like family. Looking forward to dealing with Bob Ruth Ford and Dave in the future! More

Nat, the service representative The best service rep I have ever worked with, a total professional, This is my second explorer and he has been my go to person from day one. always g The best service rep I have ever worked with, a total professional, This is my second explorer and he has been my go to person from day one. always goes the extra mile to make sure everything is ship shape. can't imagine working with anyone else, living out of the area he makes scheduling appointments workable for me. NOTE I didn't check pricing because all work so far was under warranty More

2019 Ford Explorer This is the third vehicle that I have purchased through Bob Ruth, they are easy to work with. George Myers sold me all three of the vehicles from ther This is the third vehicle that I have purchased through Bob Ruth, they are easy to work with. George Myers sold me all three of the vehicles from there. They did not have the Explorer that I wanted so they got right on it to find the exact one that I wanted. They never tried to get me to settle for less then what I was asking for in my Explorer. Trust me I was very picky, I wanted the lowest miles possible on it because they were going to drive it from miles away (dealer trade). I even changed my mind on color choice. But in the end they got the Explorer I wanted and not once did George or any one else involved show any frustration from my mind changing. Some fine folks out there in Dillsburg, PA at Bob Ruth Ford. By the way with Ford rebates and incentives from Bob Ruth I had $7,000 to put down, that does not include the 5,000 I got from my trade that I was still paying on. More