![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Bob Ruth Ford
Dillsburg, PA
Filter Reviews by Keyword
By Type
Showing 718 reviews
Kept me abreast of a difficult situation - kept to estimate Upon discovering a broken exhaust manifold I was quoted a price for the job along with the other work for my truck. The job took much longer (several Upon discovering a broken exhaust manifold I was quoted a price for the job along with the other work for my truck. The job took much longer (several days) but they kept to the estimated amount of the work. Each day I received an update on the progress. Nat is great to work with. More
We came in not realizing we should have made an appointment but Joe came out and took care of us in a pleasurable manner. Very happy with him and the staff at Bob Ruth Ford. Thanks appointment but Joe came out and took care of us in a pleasurable manner. Very happy with him and the staff at Bob Ruth Ford. Thanks More
They do an excellent job with communication. The service was prompt and professional. I was asked before they performed scheduled maintenance and given accurate pricing. Great place to do business with! was prompt and professional. I was asked before they performed scheduled maintenance and given accurate pricing. Great place to do business with! More
Went in to parts department talked with Corey about some roush performance parts. He was very helpful answered all my questions about pricing installation and warranty roush performance parts. He was very helpful answered all my questions about pricing installation and warranty More
Salesman did a great job of setting up the paperwork and getting financing for us. This is our third new vehicle since last may(2019). I wont deal with anyone else. This is my dealer for life. getting financing for us. This is our third new vehicle since last may(2019). I wont deal with anyone else. This is my dealer for life. More
Even in a pandemic they made everything as easy as possible! I'm so glad someone recommended I come to Bob Ruth Ford! I love supporting small businesses because they support you right back. Matt was a possible! I'm so glad someone recommended I come to Bob Ruth Ford! I love supporting small businesses because they support you right back. Matt was a delight to work with! also special thanks to Steve, Holly and Jeremy for all the special care! More
I've had a problem with my front axle, and paid $900.00 to have it fix. I was told over the phone it would drive so much better now. It's way worse. Also, trying to figure out if things were covered under to have it fix. I was told over the phone it would drive so much better now. It's way worse. Also, trying to figure out if things were covered under my warranty, was very vague and no one helped to show me in writing, if my warranty had indeed expired, rather it was he said/she said. More
When nobody else could help Bob Ruth Ford could. Amy Troutman is a fantastic Sales woman and the Owner Rob Ruth was even there to say hi and chat with me. This is easily the best car dealership I've eve Troutman is a fantastic Sales woman and the Owner Rob Ruth was even there to say hi and chat with me. This is easily the best car dealership I've ever been to and recommend them to anyone looking for top notch customer service and cars. This is NOT your typical car dealership, Bob Ruth Ford cares about the customers and will do everything they can so you'll leave there satisfied! More
They do what they say they’ll do. They do it right, the first time. I have the satisfaction of knowing I have a place I can trust to take my cars for any service. first time. I have the satisfaction of knowing I have a place I can trust to take my cars for any service. More
My lease was up during the pandemic and Bob Ruth Ford made it so easy to trade in for my new car! Most of the conversation was done over the phone, zoom meeting for finance and warranties, and 15 minutes made it so easy to trade in for my new car! Most of the conversation was done over the phone, zoom meeting for finance and warranties, and 15 minutes at the actual dealership to sign papers. Every single employee was completely professional with the COVID guidelines. It was such a smooth, easy process! Thank you, Devin for being on top of answering all of my questions and for finding me my perfect car! More