Bob Ruth Ford
Dillsburg, PA
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To many people trying to do the sale gave me an internet trade then got there after 2&1/2 hour drive then cut it by 60% then was supposed to get two keys couldn’t find second one when went over car fax neve trade then got there after 2&1/2 hour drive then cut it by 60% then was supposed to get two keys couldn’t find second one when went over car fax never showed me the truck had two Accidents if I would’ve known that would’ve never bought it only showed me that there is a recall on the truck which they should have fixed while in their possession More
I have been taking my two cars to them for the past I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are clean and service is superb.Whenever I’ve had a concern and had to return the vehicle, they addressed it and took care of it. I highly recommend Bob Ruth Ford! More
My first impression was not good. After making an appointment to look at 5 trucks, I arrived to a crowded and busy dealership where nobody was available to help me. Finally, Joe came to help but h appointment to look at 5 trucks, I arrived to a crowded and busy dealership where nobody was available to help me. Finally, Joe came to help but he could only find keys to 2 of the trucks. As we walked to the first truck He was getting a phone call from another salesperson and stopped momentarily to help another customer. I left and went to another dealership. The next night I went back after hours and emailed Joe. The next evening I arrived to pick up my truck and Joe was polishing it. Joe is awesome. Another great employee is Amy. Amy helped me with the paperwork. Two amazing people that made buying a vehicle a great experience. More
The whole process was quick and easy. Sales consultant, Anne Jones was prepared and very nice and pleasant. Complete no pressure which you don’t get at dealerships these days. Anne Jones was prepared and very nice and pleasant. Complete no pressure which you don’t get at dealerships these days. More
Great Purchase Experience! The Bob Ruth Ford Team worked great together and made our buying experience the best so far!! On that day, our purchase was an unexpected one. But the The Bob Ruth Ford Team worked great together and made our buying experience the best so far!! On that day, our purchase was an unexpected one. But the Bob Ruth Ford Team came through for us with a great deal on a used vehicle. Will definitely be buying from Bob Ruth Ford again! More
Good customer/service tech interaction Friendly service dept. easy to work with and explain my issues with my vehicle. Called me on the phone to explain upcoming steps to get my vehicle rep Friendly service dept. easy to work with and explain my issues with my vehicle. Called me on the phone to explain upcoming steps to get my vehicle repaired as fast and correct as possible. More
As Expected Had my vehicle (that I purchased from the Bob Ford team) serviced.last week. As always, the Bob Ruth Service team was prompt, courteous and efficient Had my vehicle (that I purchased from the Bob Ford team) serviced.last week. As always, the Bob Ruth Service team was prompt, courteous and efficient. I am especially pleased with the thoroughness of the vehicle review. It was a pleasant experience during rather difficult (i.e., COVID-19) circumstances. More
I always receive prompt professional service. Courteous explanation of service performed and any future issues that can be addressed pro actively. I returned to Bob Ruth for a second purchase because of gr explanation of service performed and any future issues that can be addressed pro actively. I returned to Bob Ruth for a second purchase because of great service. More
I am glad I bought my Ford from this dealership.Thanks I am glad I bought my Ford from this dealership. Thanks Gary Young everyone from sales to service is always helpful and friendly, couldn’t ask for I am glad I bought my Ford from this dealership. Thanks Gary Young everyone from sales to service is always helpful and friendly, couldn’t ask for more More