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Bob Ruth Ford

Dillsburg, PA

4.7
716 Reviews

700 N U.S. Route 15

Dillsburg, PA

17019

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Showing 716 reviews

September 03, 2020

My first impression was not good. After making an appointment to look at 5 trucks, I arrived to a crowded and busy dealership where nobody was available to help me. Finally, Joe came to help but h More

by pkgood5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Amy, and another new salesperson (Dan?)
September 01, 2020

The whole process was quick and easy. Sales consultant, Anne Jones was prepared and very nice and pleasant. Complete no pressure which you don’t get at dealerships these days. More

by KEC145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Jones
August 24, 2020

The only reason it's not a 5 star is that they are a Ford dealer and not a Dodge dealer lol. Great service and great prices on Chrysler products. More

by Mopar87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe,soyos
August 16, 2020

Great Purchase Experience! The Bob Ruth Ford Team worked great together and made our buying experience the best so far!! On that day, our purchase was an unexpected one. But the More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Davis, Kami Cunningham, & Aaron Harpine
August 03, 2020

Good customer/service tech interaction Friendly service dept. easy to work with and explain my issues with my vehicle. Called me on the phone to explain upcoming steps to get my vehicle rep More

by jewalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Strumsky
August 03, 2020

As Expected Had my vehicle (that I purchased from the Bob Ford team) serviced.last week. As always, the Bob Ruth Service team was prompt, courteous and efficient More

by Jim D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nat
August 03, 2020

I always receive prompt professional service. Courteous explanation of service performed and any future issues that can be addressed pro actively. I returned to Bob Ruth for a second purchase because of gr More

by Dirt rider
Recommend Dealer
Yes
Employees Worked With
Nat in the service dept. professional and courteous.
July 13, 2020

I am glad I bought my Ford from this dealership.Thanks I am glad I bought my Ford from this dealership. Thanks Gary Young everyone from sales to service is always helpful and friendly, couldn’t ask for More

by Big G
Recommend Dealer
Yes
Employees Worked With
Loren
July 09, 2020

Kept me abreast of a difficult situation - kept to estimate Upon discovering a broken exhaust manifold I was quoted a price for the job along with the other work for my truck. The job took much longer (several More

by Papi Straus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nat
July 08, 2020

We came in not realizing we should have made an appointment but Joe came out and took care of us in a pleasurable manner. Very happy with him and the staff at Bob Ruth Ford. Thanks More

by Trainspj
Recommend Dealer
Yes
Employees Worked With
Joe True
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